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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
5,821 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2013 Mercedes-Benz GLK350 Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #57

Jan 102016

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact called fletcher jones Mercedes at 949-718-5300 (located at 2172 SE bristol St, newport beach, ca 92660) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aliso Viejo, CA, USA

problem #56

Jul 022019

GLK350 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of temecula (40910 temecula center dr, temecula, ca 92591, (951) 216-7800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.

- Sun City, CA, USA

problem #55

Feb 012018

GLK350 6-cyl

  • miles
2013 Mercedes Benz 350 W4. Consumer writes in regards to passenger side airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Helotes, TX, USA

problem #54

Jun 222019

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall parts are not in and have been waiting over a year. My wife and I are very concerned on safety and resale value of the car. My wheel covers are also rusting and I was promised replacements for

- Coral Springs, FL, USA

problem #53

Jan 012016

GLK350

  • miles
Takata inflators, replacement part not available until April 2020.

- Granbury, TX, USA

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problem #52

May 292019

GLK350

  • 115,000 miles
Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact stated that while her son was driving at unknown speeds on the highway. The contact was in traffic when he notice the vehicle behind him was not stopping. The vehicle crashed into the rear of the vehicle causing the vehicle in front of the contact to be hit as well. No air bags deployed. A malfunction warning light illuminated. The contact had a minor injury to his back, both arms, and left eye. It was unknown if the other individuals involved in the crash sustained injuries. A police report was made. Medical attention was sought but no further assistance was needed. The vehicle was towed by the police to a tow away lot. The manufacturer was no made ware of the failure. The dealer was not made aware of the failure. The vehicle had damaged to the front grill, rear window and left side of the vehicle. The failure mileage was 115,000.

- Decatur, GA, USA

problem #51

Mar 102018

GLK350 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of paramus (located at 755 NJ-17, paramus, NJ 07652, (201) 977-6365) was called and confirmed that the part was not available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Saddle Brook, NJ, USA

problem #50

May 072019

GLK350

  • miles
There's no fix for my car air bags. Why? what good is recall if merz won't fix it.

- Pleasanton, CA, USA

problem #49

May 072019

GLK350

  • miles
Takata recall nothing happened (thankfully!) with the airbag. But I was looking to resell and saw in the kelly blue book that there are multiple recalls associated with the make and model. Also this car has always quietly whistled around 1500 rpms, especially when 1500 rpms is sustained. Never been able to make it go away.

- Martinsburg, WV, USA

problem #48

Jan 102016

GLK350

  • 0 miles
Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 17V788000 (air bags). The contact stated that Mercedes-Benz of calabasas (located at 24181 calabasas rd, calabasas, ca 91302, (877) 260-0905) exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Tarzan, CA, USA

problem #47

Jan 232019

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. Remedy still not available by manufacturer and it has been 4 months since the recall!!

- Charlotte, NC, USA

problem #46

Mar 182018

GLK350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact stated that NHTSA campaign number: 18V043000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2018. Mercedes-Benz of palm beach (4000 okeechobee blvd, West palm beach, fl 33409) stated that the contact needed to call the manufacturer because they were unable to disclose any information regarding the recall. The manufacturer was contacted and stated that the parts were not available, but the vehicle was safe to drive. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

problem #45

Mar 072019

GLK350 6-cyl

  • miles
The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of denver (940 S Colorado blvd, denver, co 80246, (303) 953-4581) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Evergreen, CO, USA

problem #44

Feb 012018

GLK350

  • miles
Takata recall. I have been waiting two years for the Mercedes dealer on atlantic blvd in jacksonville, fl to replace my takata airbags, always get the same answer, parts are not available. I do not want my next complaint to be that someone has died in my automobile due to exploding airbag inflators; can you help me?

- Jacksonville Beach, FL, USA

problem #43

Mar 032018

GLK350

  • miles
The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz South bay (3311 pacific coast hwy, torrance, ca 90505, (310) 513-5300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lake Wood, CA, USA

problem #42

May 102018

GLK350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 18V043000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called VIN devers autohaus of sylvania (located at 5570 monroe St, driveway 1, sylvania, oh 43560, (888) 847-9535) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bowling Green, OH, USA

problem #41

Mar 112019

GLK350

  • miles
The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of fort Washington (404 Pennsylvania ave, fort Washington, pa 19034, (215) 646-7700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Philidelphia, PA, USA

problem #40

Feb 252019

GLK350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Iautohaus (1876 E broadway rd, tempe, AZ 85282, (480) 317-0777) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Gilbert, AZ, USA

problem #39

Jan 182019

GLK350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz Glk350. The contact received notification of manufacturer recall number: 2019010001 (air bags). The contact stated that the manufacturer failed to provide the part within a reasonable time frame, indicating that the part may become available in mid May 2020. Mercedes-Benz of new london (488 colman St, new london, ct 06320, (860) 447-3361) was unable to determine when they could service the vehicle and did not offer loaner vehicle. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- New London, CT, USA

problem #38

Dec 152017

GLK350

  • miles
Takata recall: We received a letter about the airbag recall over 15 months ago and the dealers in the area do not have airbags to replace mine. However I still see new cars hitting the roads with new airbags in them. It appears the Mercedes company can find airbags for new buyers but not for those they have already got on the road. I do not feel safe riding in the passenger seat of my only car because of this defeat. Is there anything that can be done to get this situation fixed. I feel we have waited long enough to get this repair done. I was told that when they get the part and I bring it in for replacement they will pay for half of any other repairs I may be needing as some gesture of my having to wait so long, but they still have no idea when there will be any repair parts available. I know they don't really care if someone dies in an accident, they have the money to cover any law suit. The risk is one they are willing to take, however I don't think I want to be one of the people that dies. Please let me know if you can be of any help.

- New Braunfels, TX, USA

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