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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
13,370 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2010 Mercedes-Benz GLK350 Owner Comments (Page 6 of 8)

« Read the previous 20 complaints

problem #49

Feb 112016

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall - I have been waiting since early 2016 to get the takata airbags replace in my vehicle. A call today to Mercedes Benz customer service revealed that the NHTSA directed that other models be repaired first and they have no idea when I will get replacement airbags. I also received a notice today of the takata company filing for bankruptcy. I am concerned that I may never get these airbags replaced and do not understand why my life is not as important as someone with a more expensive automobile.

- Smyrna, GA, USA

problem #48

Dec 292009

GLK350

  • miles
Takata recall. This has been going on for years now and I fear risks to vehicle occupants might be increasing. Either tk holdings should provide the repair part or Mercedes should as they have an obligation to do what they can to ensure the safety of their customers.I therefore want a resolution very soon, there has been too much delay.

- Fairfield, CT, USA

problem #47

May 012016

GLK350

  • miles
Takata recall - airbag NHTSA recall #'s 16V-081 and 16V-363. Have called the mfg and have not received any resolution. They keep putting us off by saying parts not available yet. Have been waiting over a year. Wife and I are afraid to drive vehicle and is causing considerable stress (she is 67 yrs and I am 74) we don't need. What are our options for resolution. We need a safe vehicle for our daily needs. Thank you for your help with this

- Carrollton, TX, USA

problem #46

Sep 202016

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The recalled airbags have not been replaced yet in over a year.

- Bayside, NY, USA

problem #45

Oct 272017

GLK350

  • miles
Takata recall. Mbusa claims it cannot procure parts to complete the recall work. Mbusa will not tell me when it might schedule the recall work. I live in houston and it's hot down here. I thought hot parts of the country were to receive priority attention.

- Houston, TX, USA

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problem #44

Feb 012016

GLK350

  • miles
Takata recall - Mercedes just stonewalls. One of the two recalls ( both driver and passenger are recalled) is going on two years yet I have received no additional info. All I am told when I call is that they are waiting on parts and will get to it "as soon a possible". I live in dallas, tx. High temperatures and high humidity. My research shows that Mercedes has only replaced less than 2% of the recalled airbags: The lowest % of any manufacturer.

- Dallas, TX, USA

problem #43

Oct 252017

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall....as of 10/25/2017 there is no resolution, yet my vehicle was recalled two times, once on 2/11/2016 and the other time 5/25/2016.

- Cape Coral, FL, USA

problem #42

May 252016

GLK350

  • miles
Takata recall I am unable to obtain fair market value on my vehicle with a trade-in do to the recall and lack of a solution.

- Morrisville, NC, USA

problem #41

Oct 242017

GLK350

  • miles
Takata recall- recv'd notice that part was available to fix, was turned away by service departments stating the part is still pending. I have 2 defective airbags and this is transportation that is used by myself to Transport my children. I feel very unsafe and have been patiently waiting for over a year for these replacement airbags. We want to pass this car down to my teenage son to start driving, but are unable to do so with the lack of safety. Please resolve this issue asap!

- Waxhaw, NC, USA

problem #40

Oct 242017

GLK350

  • 68,000 miles
Takata recall: Years ago I was contacted by mail to notify my dealership to replace my air bags as soon as possible. When I called they said your parts have been ordered we will call you when they arrive. No call. A year later same thing. Call the dealership immediately to replace your air bags it is very dangerous to not have them replaced. Called only to be told.... the part has not arrived yet. Now it has been over 3 years and they say..... the part is on back order!!! Mercedes of orlando (maitland) spoke with lynn. I received a notice from an attorney stating there is a law suit starting up regarding this situation. I will personally be contacting him. Also if I or my family is seriously injured I am holding Mercedes of orlando responsible.

- Mount Dora, FL, USA

problem #39

May 052016

GLK350

  • miles

A D V E R T I S E M E N T S

Zt motors, ft. Walton beach, fl, will not order the parts necessary to comply with this recall. They will not accept this vehicle on a trade for a new vehicle without the recall repair. So I am stuck with a vehicle that needs a recall repair unless I pay for the repair. This is a totally unacceptable situation.

- Shalimar, FL, USA

problem #38

Dec 142016

GLK350

  • 127,000 miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact stated that the air bag warning indicator remained illuminated while driving various speeds. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of boston (259 mcgrath hwy, somerville, MA 02143, phone number: (617) 666-4100) and was informed that the remedy part would not be available until 2018. The manufacturer informed the contact that they would call her back. The approximate failure mileage was 127,000. VIN tool confirms parts not available.

- Woburn, MA, USA

problem #37

Sep 212017

GLK350

  • miles
"takata recall" I want to know why it is taking Mercedes so long to get a fix for this airbag recall issue. Volkswagen is fixing there vehicles. There has been no accident, this is a complaint against Mercedes Benz for not getting there vehicles fixed in a timely manor.

- Georgetown, TX, USA

problem #36

Feb 152016

GLK350

  • miles
Takata recall. I have received two recall notices from Mercedes Benz in 2016. As of today, 9/11/2017, I have yet to receive a notice to bring the car in for replacement. Are manufacturers allowed to not fulfill the recall for more than one year?

- Elkridge, MD, USA

problem #35

Aug 142017

GLK350

  • 0 miles
See attached letter

- Houston, TX, USA

problem #34

May 012016

GLK350

  • miles
Takata recall

- San Jose, CA, USA

problem #33

May 122012

GLK350

  • miles
Letter from congressman mckinley on behalf of constituent re 2010 Mercedes Benz glk re takata airbag recall notice. The consumer stated the recall repair exceeded a reasonable amount of time to be completed.

- Morgantown, WV, USA

problem #32

Aug 272012

GLK350

  • 22,929 miles
My transmission began leaking fluid with 22,000 miles on it and now the transfer case needs to be replaced because it is leaking transmission fluid. I was driving up a hill and my SUV felt like it was skipping gears. The next day I noticed red liquid on the garage floor. It was towed to Mercedes service department in hoover and supposedly fix. However, the transfer case is still leaking.

- Birmingham, AL, USA

problem #31

Jun 012017

GLK350

  • miles
Takata recall I live in palm springs, I have now been in the desert in 115 degree heat during the summer for 2 years during this recall in zone 1 he most dangerous zone and can't get anyone to call me back about replacing my airbags! this is ridiculous!!!!! this is putting me and my family at risk.

- Palm Springs, CA, USA

problem #30

May 012016

GLK350

  • 15,950 miles
Takata recall repair solution not corrected in a timely manner, I received a letter from Mercedes Benz may of 2016, it is now June 13, 2017 and the problem has not been corrected.

- Urbana, OH, USA

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