Technical Service Bulletins (TSBs) for the 2022 EQS 450+ are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Read More »
The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises. Read More »
Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. Read More »
On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that youa??re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does ... Read More »
Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. Read More »
Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. Read More »
The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Read More »
The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote status: The time stamp of the last update that is displayed ... Read More »
Complaint Vibrating noises from the area of the 2nd row seat backrest when driving Cause Tolerance between 2nd seat row seat backrest and load compartment trim Remedy Perform software update in the rear passenger compartment seat ... Read More »
This is to notify you of the Service Campaign OTA software update of the AMG Chassis Controller (ACC) in 1,349 Model Year (MY) 22-24 EQE, EQS (295, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Read More »
This is to notify you of the Service Campaign OTA update for the MBUX control unit software in 14,559 Model Year (MY) 21-23 C-Class, S-Class, SL, EQS (206, 223, 232, 297 platform) vehicles. Read More »
The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Read More »
This is to notify you of the Service Campaign Launch to update the software for various control units in 14,462 Model Year (??A?A?MY??A?A?) 2022-2023 EQS (297 platform) vehicles. Read More »
Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) ... Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest ... Read More »
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in ... Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is ... Read More »
On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that youa??re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. Read More »
No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest ... Read More »
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not ... Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software ... Read More »
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. Read More »
12V message in IC when starting the vehicle. SW updates need to be performed. Follow the guided test for FC U116000 in N73/3*1 EIS CU. Perform the SW checks and updates. Fully charge both 12V and 48V batteries. Read More »
Complaint On vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The Samsung tablet also remains stuck on the disclaimer. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. Read More »
With the adaptations from modification year 802 to modification year 803, the illumination of the multimedia connection units has also been converted from white to blue. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2024 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021-2023 EQE, EQS, EQS SUV, and S-Class (223, 295, 296, and 297 platform) vehicles, the software of the sound system does not correspond ... Read More »
Complaint Brief connectivity interruptions when using Apple CarPlay over Wi-Fi, for example when driving underneath toll bridges. Cause There may be interruptions to WiFi as a result of external interference. Read More »
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in ... Read More »
The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest ... Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software ... Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. Read More »
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
Warning comes on in the IC for parking light/daytime running light out intermittently. SW in E1 n9 and E1 n9 needs updated Update the SW in E1 n9 and E2n9. Read More »
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
This is to notify you of the Service Campaign Launch to check the front left and right wheel well reinforcement on 4,027 Model Year (MY) 2022-2023 EQS (297 platform) vehicles. Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2022-2023 EQS (297 platform) vehicles, the front left and right wheel well reinforcement may be ... Read More »
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. Read More »
Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Read More »
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle. Read More »
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle. Read More »
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. Read More »
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Read More »
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. Read More »
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle. Read More »
Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Read More »
Complaint Vibrating noises from the area of the 2nd row seat backrest when driving Cause Tolerance between 2nd seat row seat backrest and load compartment trim Remedy Perform software update in the rear passenger compartment seat ... Read More »
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has decided that on certain MY 2022-2023 EQS (297 platform) vehicles, two pillows will be added to the rear seats for the customer as a customer appreciation initiative. Read More »
Noise at front seats between seat-back lining and function carrier. Noise is caused by friction of the two component parts. Remove the seat-back lining (back panel) of the front seat concerned using a special tool. Read More »
Complaint Play/noise at seat height adjuster or in seat guide rail on front seats Cause Tolerances and variations in the manufacturing process Remedy Review the barcode adhesive label on cross brace pipe of seat height adjuster. Read More »
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does ... Read More »
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in ... Read More »
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). Read More »
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). Read More »
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2022-2023 EQS (297 platform) vehicles, the front left and right wheel well reinforcement may be ... Read More »
