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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
6,489 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mercedes-Benz E350 seat belts / air bags problems

seat belts / air bags problem

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2013 Mercedes-Benz E350 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #26

Jan 012016

E350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Atlanta classic cars (1705 boggs rd nw, duluth, ga 30096, (770) 279-3600) was contacted and confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Duluth, GA, USA

problem #25

Feb 012019

E350 6-cyl

  • miles
2013 Mercedes Benz E350. Consumer writes in regards to takata airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Strongsville, OH, USA

problem #24

Jun 012016

E350 6-cyl

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz E350. The contact received a recall notice for NHTSA campaign number: 18V043000 (air bags). Mercedes-Benz of calabasas (24181 calabasas rd, calabasas, ca) and the manufacturer stated that the parts needed for the repair were not available. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated I am returning the question with no changes. I would like to know when the pair will be available because I am concern about safety.

- Los Angeles, CA, USA

problem #23

Jan 102016

E350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Mercedes-Benz E350A. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Mercedes-Benz of hilton head (155 fording island rd, bluffton, SC 29910, (843) 815-0300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.

- Hilton Head Island, SC, USA

problem #22

Jul 152019

E350

  • 0 miles
Takata recall" the recall on my air bag has been going on since Jan 2019 and the part still isn't in. It says if the airbags deploy, metal fragments can fly out and kill the person, this is serious business and should be taken care of asap! it didn't happen yet but I want a push to get this recall completed before someone gets hurt.

- Milwaukee, WI, USA

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problem #21

Feb 012018

E350

  • 22,000 miles
Takata recall - manufacturer has stonewalled and slow walked a resolution to replacement of the potentially deadly and dangerous takata airbags. Consequently, I do not allow my wife and family to drive this car fearful of the implications of airbag deployment. The car basically sits in my garage and has low miles. Mercedes communicated a solution in February 2018 via the attached correspondence but has failed to remedy the issue. I'm stuck with this car since its trade-in value is negatively affected until the airbag is replaced.

- Coconut Creek, FL, USA

problem #20

Apr 282019

E350

  • miles

A D V E R T I S E M E N T S

Takata recall. Received notice on 2/18/19, and Mercedes informs me that replacement air bag will not be available until May 2020. Given that the air bag failure may result in serious injury or death, Mercedes should replace it asap, or disconnect the power to the air bag.

- Rochester Hills, MI, USA

problem #19

Apr 252019

E350

  • 79,000 miles
Accident in which vehicle will be totaled. No air bags deployed. Hit a pole on center divider. Mercedes roadside was on scene in minutes and towed my car. They said the system alerted them to the crash.

- Orange, CA, USA

problem #18

Mar 282018

E350

  • miles
I received notice that there is a recall for my passenger side airbag approximately one year ago. I have been checking with multiple dealer locations and the parts are still not available. Please advise.

- Sugarland, TX, USA

problem #17

Feb 012018

E350

  • miles
Takata recall. Received a recall letter from mb in February 2018 regarding this "safety recall". as of today no action has been taken and they are reporting a remedy is not available. How dangerous is this?

- San Diego, CA, USA

problem #16

Feb 152019

E350

  • miles

A D V E R T I S E M E N T S

Takata recall I received a letter from Mercedes advising of passanger side air bag recall. I contacted a local dealer and was told it would be a year before the airbag can be replaced. I find this troublesome and alarming.

- Ipswich, MA, USA

problem #15

Feb 012018

E350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz E350. The contact stated that the recall notice for NHTSA campaign number: 18V043000 (air bags) was received in February of 2018. After contacting the dealer (star motor, 7000 katy rd, houston, tx), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #14

Feb 012018

E350

  • miles
Takata recall- my recall for an important airbag safety has been recalled last Feb 2018. It's now Feb 2019, 1 year later and there is no remedy. Im very concerned about the safety of driving my car with a defective airbag. I pay for the quality of a Benz car, so to still have my airbag recall pending is very dis-heartening.

- Los Angeles, CA, USA

problem #13

Feb 222016

E350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz E350. The contact received a recall notification for NHTSA campaign number: 18V043000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-Benz of calabasas (24181 calabasas rd, calabasas, ca 91302) confirmed that parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #12

Jan 172018

E350

  • miles
The contact owns a 2013 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fletcher jones motor cars (3300 jamboree road, newport beach, California 92660, (855) 980-2099) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rancho Santa Margarita, CA, USA

problem #11

Dec 302018

E350

  • miles
Takata recall already 2019 when will we replace

- New York, NY, USA

problem #10

Jan 082019

E350

  • miles
Open recall without a remedy. This is a daily safety hazard as I am forced to operate my vehicle without a remedy. Being my car is a coupe provides another inconvenience. Even if I place passangervinto back seat, the recall states that any occupant could experience death or serious injury if the air bag deploys. I am uncomfortable driving my vehicle with no solution. This is unacceptable.

- Venice, FL, USA

problem #9

Jan 102016

E350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz E350. The contact received a recall notice for NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer failed to provide the part within a reasonable time frame. The dealer (Mercedes-Benz of South bay, 3311 pacific coast hwy, torrance, ca 90505, (310) 513-5300) stated that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Redondo Beach, CA, USA

problem #8

Jan 102016

E350

  • miles
Takata recall still waiting for a replacement for this defective airbag. We live in South Florida which I understand, due to the humid we have in South Florida, makes these air bags dangerous. Dealer says they only replaced some and they do not have the air bags replacement. When will these be made available?

- Longboat Key, FL, USA

problem #7

Feb 152018

E350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 18V043000 (air bags) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer was not contacted. The manufacturer was made aware of the issue and confirmed that parts were not available to remedy the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Beaverton, OR, USA

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