This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called North park Mazda (9333 san pedro ave, san antonio, tx 78216 (210) 253-3300) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Mazda 6. the contact stated that NHTSA campaign number: 16V356000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (acadiana Mazda 1700sw evangeline thruway, lafayette, la, 70508) stated that they were inquiring about an interim repair, but the contact never heard any further information. The manufacturer was not made aware of the failure. The contact mentioned that the passenger air bag warning sensor was illuminated. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mazda South of austin, Texas was made aware of the recall and stated that the parts were unavailable. Mazda South of austin, Texas was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Mazda 6. the contact stated that the vehicle was involved in a front end collision. The air bags did not deploy. There were no injuries and a police report was filed. The vehicle was towed to clyde lynn collision center; however, it had not yet been determined if it was destroyed. The manufacturer was not notified of the failure. The vehicle was included in NHTSA campaign number: 16V594000 (air bags) as a possible cause of the failure. The parts were not available for the repair. The failure mileage was not provided.
- Cleveland, TN, USA
Search CarComplaints.com for these popular complaint phrases...
Takata recall. Hello, I have been trying to replace the airbag since last year (2016). However every time I talk to the Mazda representative (brickell Mazda) located in miami I got the same answer: "we don't have the part to replace yet". please help me to solve this issue, I (and the passenger) don't want to be exposed to risks in case of any accident. I would like to have the airbag replaced as soon as possible. My phone number is [xxx] thank you. Best regards. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V594000 (air bags); however, the parts do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. It has been almost 1 year since the recall of the passenger airbag and there is still no replacement available. During the past year, we can not seat any passenger in the front passenger seat.
The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall regarding: Mazda recall #: 9516E NHTSA recall #: 16V-356 recall date May 27, 2016 the status as of March 7, 2017, is that a remedy to repair is not available. Mazda's recall information on its website states, and I'm paraphrasing, that we should not allow anyone to ride in the front passenger seat. It' been almost ten months, when is this remedy forthcoming" am I really not supposed to carry passengers in the front seat of my passenger car for almost a year now? are there any other financial or mechanical remedies available? the constraint of not being able to carry passengers in the front seat results in this personal passenger vehicle being useless in many situations it was purchased for. Can you direct me with any alternatives that I can pursue"
Takata recall. The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign number: 16V356000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall-we bought a Mazda 6 gran touring car in 2010, VIN# [xxx]. it currently has only 65,060 miles. On July 2016 we received a notice that Mazda Corp. Decided that a passenger air bag inflator defect exists in our car and that there was a safety recall especially for cars in central Florida because of consistent high humidity. In August we took the car to jenkins Mazda in ocala where we bought it. They said that they would try to expedite the replacement because it would be dangerous to drive.in September the replacement still had not come so they asked us to store the car with them. Our car was there at the jenkins Mazda car lot for more than 3 months. We did not use the car because we were afraid to drive it. Aaa came to the house and tested the battery and they concluded that because it was not used for several months the battery needed to be replaced. However, we noticed that the navigation screen was giving a message "a program cannot be read. Please consult dealer.? we called [xxx] and they said comeback and while replacing the air bag part they would fix the navigation screen.on January 17 2017 the part was replaced, but they couldn?T fix the navigation screen. They then said that they would talk to their service rep in jacksonville about it.on February 10 after trading many phone calls with the [xxx] service mgr. In ocala, he said that after talking to his service rep in jacksonville the rep felt the screen is our responsibility and they wouldn?T repair it but instead put a new one in for $5500. I feel that the whole situation started with Mazda"S defective air bag and the car being unused and inactive for almost 4 months sitting on the [xxx] Mazda lot in ocala. A new battery had to be installed because the car sat on their lot a long time [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata inflators. We are a one car family and our Mazda airbag was slated to be repaired in November but we still haven't received any info when the parts are going to be available. We couldn't even take our car on our honeymoon in November of this year. I know of other companies such as Honda who are renting cars for there customers and Mazda isn't even reaching out to our family but they are still taking our monthly payment. I know we aren't the only family affected by this but this is taking way too long and inconveniencing us in a bad way. Please look into this. We are concerned and frustrated by the lack of answers.
My passenger airbag cover has a crack going over the entire dashboard where the airbag is located. It was not there one day, and the next day it had a huge crack in it, after a very good winter night. The crack, is getting wider. I'm afraid the air bag is going to, deploy while driving.
Takata recall. The contact owns a 2010 Mazda Mazda6. The contact received notification of NHTSA campaign number: 16V356000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I went to check on safercar.gov since I received a letter saying Mazda would be replacing the dash due to glare condition potential (2015) to find updated status and also for air bag. The air bag issue is still incomplete for over 7 months. By VIN look-up, I find two additional recalls for door latch and fuel tank in which I was unaware. Date on this complaint reflects first contact from Mazda. Also, 4 interior items broken, including a cracked rear-view mirror.
Takata recall. The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall: Called Mazda to have the aribag recall I rcvd remedied book the appointment then received a call moments later that no Mazda has the parts yet to correct this issue.
The contact owns a 2010 Mazda 6. the contact received a recall notification for NHTSA campaign number: 16V356000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Shady Shores, TX, USA