This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side dash started melting about a year ago and has gotten so bad the dash is almost liquid. Sunlight reflects off the shiny melted dash and blinds the driver. I was in an accident because I couldn't see due to light reflecting off melted dash. Dash is so sticky that you cannot touch or it will stick to hands/ clothing. I have ruined multiple items of clothing due to this mess.
The contact owns a 2010 Mazda Mazda6. The contact stated that their vehicle's dashboard was sticky and had an excessive amount of glare from sunlight. The contact stated that the glare made it difficult to see when driving. The contact stated that the dashboard was fractured on the passenger's side of the vehicle. The contact contacted the dealer fitzgerald Mazda of annapolis (1930 West St, annapolis, md 21401, (410) 266-5700) who informed the contact the dashboard needed to be replaced. The manufacturer was made aware of the issue. The approximate failure mileage was 57,000.
I started noticing cracks on the dashboard on the passenger side where the airbag deploys. My vehicle was stationary when I noticed ththe cracks the following morning. I am concerned that the airbag might accidentally go off with the slightest vibrations or closing of the vehicle doors.
The passenger lower control arm broke while driving, and I lost control of the vehicle. I almost hit a car coming towards, but thankfully I was able to stop since I was only doing 35 mph. I don't know what would have happened if I was on the highway. The mechanic said the sub-frame was completely rotted out and it was not safe to drive the vehicle anymore. Apparently, the A/C is draining right onto the control arm area, which may or may not have affected the situation.
- Cleveland Heights, OH, USA
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The contact owns a 2010 Mazda 6. the contact stated that there was extensive rust and corrosion on the vehicle. The vehicle was included in NHTSA campaign number: 18V631000 (suspension, structure). The vehicle was taken to mcdonald Mazda (10345 w colfax ave, lakewood, co 80215, (720) 449-9900) where the cross member was inspected, but they refused to install a side member (for reinforcement). The dealer also had not replaced the air conditioner drain hose and no rust proofing was applied to the cross member. The vehicle was not repaired due to non-compliance of the dealer and the manufacturer. The vehicle was not being driven. The approximate failure mileage was 103,981. Consumer stated upon seeing the underside of the vehicle I immediatedly noticed corrosion covering large portions of the cross member. There were several corroded mounting holes and large welds that had signs of advanced decay. The damage was obvious and I took several pictures and recorded a video showing the widespead corrosion. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
I have the open and dangerous recall ( # 2818I ) still pending at this time. It was hard enough just to get the dealership, in order to inspect the car for corrosion in the concerning areas. I don't feel that the car is safe to drive at this time and prefer that no one rides with me when driving it, just for the safety of others. I'm very concerned that this fix will not come soon enough and the problem keep messing up my cars alignment. Causing all sorts of problems driving it, especially at high speeds. That's when a wheel wobble starts to happen in the affected areas of the front passenger side of the car. Please help!
Takata recall. The contact owns a 2010 Mazda 6. the contact received notification of NHTSA campaign numbers: 18V717000 (air bags) and 18V631000 (suspension, structure). The contact called sentry West Mazda at 508-281-8171 (located at 940 boston turnpike, shrewsbury, MA 01545) and was informed that the parts were not available. While driving approximately 20 mph, a loud noise was heard and the steering lost power without warning. The vehicle was towed to the same dealer where it was stated that the recall repairs needed to be performed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000. Parts distribution disconnect for NHTSA campaign number: 18V717000 (air bags) and VIN tool confirms parts not available for NHTSA campaign number: 18V631000 (suspension, structure).
The car is only 8 years old and the sub frame has completely rusted out, deeming the car unfit to drive. This was only caught as I took the car in for estimate on brakes. I have 2 young children who ride in this car daily, so luckily no accident. I've noticed several complaints regarding this on the 2009 and 2010 models. Although I haven't been in accident (yet), I'm now forced to pay $2000 in repairs, or just replace the vehicle.
While performing maintenance on 2010 Mazda 6 it was observed there was extensive corrosion to the front subframe. It is very near steering and suspension components and had the frame failed while driving it likely would have resulted in lack of control of the vehicle. Picture is attached.
The contact owns a 2010 Mazda 6. while driving approximately 30 mph, the steering wheel started to pull to the right. The vehicle was taken to an independent mechanic who determined that the passenger side subframe was severely corroded and flaky. The vehicle was not repaired. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 200,00. The VIN was unavailable.
As I was driving down the interstate my steering wheel rotated clockwise and was at an angle and my car continued to go straight down the road. It felt as if I were driving on ice and was very hard to control the vehicle. While making a turn my front tires began to squeal. It was very hard to turn. When braking the car shook dramatically. I took it to a local auto mechanic because I thought it was possibly something with the steering. The mechanic called back and was shocked to tell me the sub frame was completely rotten and had broken. It was hard for him to believe that a car that was only 8 years old would have that much corrosion on the frame. I purchased the car brand new and have had the car for the entire 8 years with no accidents at all.
I was driving home from work, when I noticed that my steering was not working right. Every time I hit a bump in the road it became hard to control. To stay straight, my steering wheel had to be turn almost completely left. I figured I was just badly out of alignment. I took it to the shop to get my alignment done, and they told me the sub frame was rotted out. The car is only 8 years old and well maintained. He was not able to explain why it was rotted out, but the rest of the underneath looked good.
My wife was driving on the interstate at 70 mph when all of the sudden the car veered to the right causing her to go into the right lane as she was in the left lane. Thankfully no one was beside her and she was able to keep the car under control. She stopped and called me as I was at work to explain what had happened. She was just a few miles away from the exit in which we live just off the interstate so she was able to limp the car home. Later that evening when I went to look at it I noticed immediately that the passenger tire was pointing outward a little bit. I jacked the car up looking to see if a tie rod or control arm had broke only to find that neither had broke. I looked at the frame and seen how badly it was rusted and noticed it actually had broken apart and was shifted. This area of the subframe is directly under the A/C unit which drips straight down onto the frame area that is rotted. Which is obviously the reason the the frame rusted and broke and shifted causing the tire to point outward. Called Mazda and they sent a tow truck to retrieve the car. Currently waiting on their inspection and a call from Mazda Corp to see if they will be covering the repair. After reading everyone else's issues with this very same problem I'm assuming Mazda will tell me it's our problem. The car is only 8 years old and I've seen other's who's car are even newer and Mazda is telling everyone it's not defective. I strongly disagree with it not being a manufactured defect when clearing the water from the A/C dripping down is causing all these subframes to rust much faster than any other part of the frame. We'll see what they say but I'm not holding my breath.... seems as though we the people need to band together in a class action against Mazda because this clearly is a problem for a lot of consumers. Pray no one ever gets killed do to loss of control when the frames do brk.
The frame on my vehicle specially the 'cradle' on the passenger side failed while braking. Specifically the ''cradle' is rusted and split almost all the way through. The vehicle is now undrivable. It is a severe safety risk
I'd like to report my observation in regards to the following investigation: PE18006 upon performing routine maintenance I observed heavy corrosion of the subframe of my vehicle heavily concentrated towards the rear ends of said subframe. The damage is largely concentrated on the passenger side of the sub frame but both drive and passenger sides are in varying states of corrosion. I can contribute additional information upon request but I wanted to add to the on-going investigation that heavy corrosion to the point of me questioning the structural integrity of said subframe is for sure an issue I'm experiencing. I have not checked the welds to the various suspension components attached to sub frame but the pinch welds along the interior edge of the sub frame have been compromised allowing the ingress of additional water which I believe is accelerating this issue. The whole lower surface of the sub frame towards the rear of the sub frame has begun corroding as well and the paint covering the sub frame has bubbled up or separated along the edge of the corrosion.
On am of 06/08/2018, I felt something give in front end - felt like a broken strut initially. Driving home at 55-60 mph that afternoon, car became noticeably difficult to control - pulling hard to the right which caused audible metallic scraping noises from inside car and required me to keep steering wheel turned left at 30-45 degrees in order to maintain straight line. Car was very difficult to turn or keep under control. Made it to family member's house near my mechanic, and made arrangements to drop car off. On 06/12/2018, mechanic called to inform me that right front subframe/engine cradle was rusted through to the point that it had cracked. He was shocked that it didn't fail catastrophically at speed on highway. Mazda dealer advised to call Mazda directly to file complaint. Mechanic could not find a used/salvaged cradle to make repairs and Mazda dealer informed him that a cradle they ordered in December 2017 had just arrived in May 2018 - quoted price to repair was roughly $1,600 parts/$1,000+ labor. Car was bought new in September 2010 and has just shy of 84,000 miles.
When performing an oil change I noticed that the subframe / engine cradle on the passenger side near the right suspension was severely rusted. The subframe is no longer structurally sound and I have parked the vehicle until a repair is completed. The vehicle is no longer safe to be on the road. The severe corrosion appears to be isolated to the right side with the rest of the subframe showing surface corrosion normally seen in an area that uses road salt such as Minnesota. I believe that the cause of this failure is the air conditioning evaporator drain dripping on the subframe. As you can see in the attached pictures there is no drain hose used to divert the water from the evaporator around the frame and overboard. This moisture mixed with the road salt created a dangerous amount of corrosion on a key structural component. I am glad I noticed this before an accident occurred
The contact owns a 2010 Mazda 6. while driving 40 mph, the door ajar warning indicator and the dome light illuminated independently. The contact coasted the vehicle to the side of the road and noticed that all the doors were closed. In addition, while at a stop light, the vehicle stalled and all the warning indicators illuminated. The contact turned off the engine, restarted the vehicle, and was able to drive; however, the failure recurred three times. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was contacted and did not assist. The approximate failure mileage was 120,000.
A D V E R T I S E M E N T S
- Senoia, GA, USA