This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Wednesday, May 24th the sub-frame of this car broke while my daughter was driving it. We did not know at the time that it was the subframe. All we knew was that there was no control of the car as it was being driven. As we were leaving town the next day, we dropped it at our regular replace place. While we were out of town, they repaired the car. While we were out of town, we were in contact with the repair people. They ordered and replaced the part. In further discussion, they were surprised that an 8 year old car, that has been maintained regularly and only has 85000 miles on, had such a substantive failure. The subframe cracked while on the highway, while driving.
I went to check on safercar.gov since I received a letter saying Mazda would be replacing the dash due to glare condition potential (2015) to find updated status and also for air bag. The air bag issue is still incomplete for over 7 months. By VIN look-up, I find two additional recalls for door latch and fuel tank in which I was unaware. Date on this complaint reflects first contact from Mazda. Also, 4 interior items broken, including a cracked rear-view mirror.
Door latch mounting screws gone and not allowing to engage with the latch mechanism. Door will not close shut. Door opened while vehicle in motion. Known recall no. 7013I
The dashboard is melting. The dashboard on the passenger started to look shiny. We took a clothe to wipe it off and the dashboard is sticky and actually peeled and ripped when we tried to wipe it. The conditioning is spreading and is very sticky. At certain times of day the glare from the shiney dashboard reflects off the windshield making it very difficult to see out the windshield.
The dashboard on the passenger side is melting and sticky to touch. The reflection from the melting makes it difficult to see out the windshield on the passenger side. I called the dealership and had pictures taken of the problem. All they said to wait for a letter and the part is not in. It has been 7 months since I first reported it.
Dash crash pad is melting, causing a glare and poor visibility on the passenger side of the windshield. The dash is turning into a liquid and running down the dash. Also smells like it is "off gassing."
The contact owns a 2010 Mazda 6. the contact stated that the dashboard material was defective. The contact noticed that the dashboard was sticky and melted near the front passenger air bag area. The dashboard was not replaced. The manufacturer was not notified of the failure. The failure mileage was 36,000.
Dashboard crash pad on the passenger side is melting. I live in Florida and use a sun screen in my window when the vehicle is parked. Causes dash to become shiny and there is a glare when driving.
A D V E R T I S E M E N T S
- Shaker Heights, OH, USA