I took my car to the mechanic for some routine maintenance and they called to tell me they discovered that the rear subframe is completely corroded. They say the car is not safe to drive, as it could come apart at any moment, and it will cost so much to repair (current estimate is $8000 and still climbing!) that it may be better for me to buy a new car (which I cannot afford). The mechanic expressed shock at how badly the subframe has deteriorated. He said it is in much worse shape than the rest of the car, which I have always maintained carefully. In 2019 my car was recalled for a defective front cross-member, which the dealer replaced. I was told at the time that it was recalled because the coating applied to it was defective and did not protect the part from corrosion. Based on my research, it seems that the same defective coating was applied to the rear subframe, and that it is why it has rusted so quickly and severely. I see that the NHTSA is already aware of this issue - [XXX]. The exact problem I am having is described in [XXX] : "Mazda6 owners told NHTSA there was severe corrosion of the right rear subframes that caused the steering rack mounting bolts to fail." It is completely unacceptable that Mazda replaced the defective part in the front but has not replaced the similarly defective part in the rear, which has failed for the same reason. I am furious that this has made my beloved car, which is otherwise in very good shape and runs beautifully, undriveable. Mazda should be required to repair this severe safety defect, which is entirely their responsibility! Thank you for your time. I look forward to hearing from you at your earliest convenience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Malden, MA, USA

On October 13, almost lost control of my vehicle while driving at normal speeds in good weather. The car tried to pull off the road with every bump I hit. Drove it to tire dealership as I thought there might be problem with tire or suspension. Mechanic there told me the front engine frame ($595 part, approx $1100 labor) was completely rusted & he didn't know how I was able to drive it. I had it towed to my regular mechanic who said the frame has to be replace. Just in November 2022, I had to pay $290 (parts only) and approx $1100 labor for the rear frame to be replaced due to rust. I know this says the recall had been done but if so, the rear frame shouldn't need replacing again. I tried talking with Mazda for 30 minutes & they were no help. The web is filled with complaints about the front & rear subframes rusting out. It is extremely dangerous for Mazda to ignore this issue. I am attaching receipt from 2022 for the part & will have the receipt soon for the front engine subframe as soon as the mechanic is finished with the work.

- East Lansing, MI, USA

The rear sub frame on this vehicle was not painted and/or coated to properly withstand the corrosion that is caused by the salt used to treat the roads in the winter. This can cause serious issues.

- Fredericktown, PA, USA

Rear subframe corrosion/complete rot out, suspension complete rot out, and other components due to salt from the road and Mazda not correctly painting the components: 2009 Mazda 6I 2.5 Noticable drop in the back of the car. The tire wells are almost touching the rear tires. The rear tires are leaning inward, also putting inside ware on the new tires. The rear of the vehicle fishtails while driving. It takes bumps very hard. No suspension. When you hit a bump, the rest of the car is all over the road. Very dangerous driving conditions, as the fishtailing throws you into other lanes, possibly into other traffic. Took vehicle to Meinke on 3-15-23, was told and shown the damages to the rear suspension and rear subframe and other rear components. Vehicle is not safe to drive until fixed. Called Mazda dealer, was notified of recall on front subframe, but not the rear. Have appointment on 3-29-23 to drop off at Mazda dealer to get the front subframe serviced. My front subframe is not the issue, not that I know of yet anyways. My rear is the issue. Why was it not recalled with the front" Why are they allowed to risk the lives and safety of so many for not servicing the rear also" This needs to be recalled, and I am definitely going as far as I can into getting something done about this. I do not have the funds to pay out of pocket to get this fixed, or funds to go out and buy a new car. I am a mother of a toddler, and disabled. I'm hoping to get a class action lawsuit against Mazda for this, or at the VERY least, a recall to fix this issue also. I live in Indiana, we have some snowy winters, so salt is used on the roadways. I believe the car came from Ohio before I purchased it from Kentucky. I purchased the car on March 27, 2021. Have only had "normal" maintenance issues or water and tare before this, and actually love the vehicle! It has been a great vehicle, other then this issue.

- Jeffersonville, IN, USA

The rear subframe is absoutley rotted out from the car. Bought used and did not see until recently. Car was a Rhode Island car and was in Mass for a while. The rear wheels are concaved in and it is not only my car MULTIPLE owners of this generation car have experienced this these cars obly have the front subframe but not the rear! This particulat rear subframe is especially rotted THROUGH near the suspension! This is NOT ONLY MY CAR BYT MULTIPLES MAZDA 6'S!!! GOOGLE IT! I WILL SEND PICTURES LATER WHEN REQUESTED! IT IS LATE AND RAINING RIGHT NOW!

- Bristol, CT, USA

Component - Rear subframe/crossmember. Yes it is available for inspection. I was driving and suddenly heard a loud crack and the rear drivers side of my vehicle dropped to the ground. I was getting ready to pull into a parking lot so I was luckily driving slowly. If I were traveling at the normal speed limit, I could have wrecked and possibly caused injury to myself or others on the road. Upon inspection from the mechanic, the rear subframe is completely rusted out and broke as a result. After research, I found that the front subframe/crossmember was recalled in 2018 for rust issues. This car had the recalled repaired. But Mazda has no recall for the rear. There were no warnings that this was going to happen.

- Cape Coral, FL, USA

Right side of the dashboard has become sticky, melting, and causing major reflection issues, day and night

- Perry Hall, MD, USA

I own a mazda 6 2009 and i have taken it to the dealership and even paid out of own pocket a rental car for 2 hours while they fixed a recal and then they get it done mind u im already 2 hours away from home so i go pick my car back up and they call me the next day needing my car badly to fix the other recals well this time they was willing to meet me with a loaner vehical half way.. Well its been 3 weeks now havent heard from them or anything and i just got a call today sayimg my car is finally done well i get online and it dont show really were they fixed anything but supposely my sub frame had to be fixed.. I just fill something to do with sub frame is dangours and later down the road im a mom of 2 i dont need something that has sub frame problems thats scary

- West Plains, MO, USA

I recently noticed that my dashboard has become cracked and very sticky. I do not know how this happened when I contacted Mazda to get it fixed I was told they can not replace that part. I don't know what to do I feel stuck I paid a lot of money for this car

- Audubon, NJ, USA

I recently noticed out of no where the dashboard on my car cracked for no reason it is right by the front passenger airbag. It is also extremely sticky. I don't feel safe driving it in this condition

- Audubon, NJ, USA

On January 25, 2014, I had my car service at a S. Florida Mazda dealership for a 2013 recall on the door latch mounting screws. The recall stated that the screws may become loose. If all three door latch mounting screws become loose and fall out, the door latch mechanism will not engage when the door is closed, and the door ajar warning light will illuminate. Currently, I am experiencing the same issue with my doors and the door ajar light illuminating. In addition, due to this issue, my battery that I had replaced in May 2020 does not work. My car did not start. I had to have my car towed to the nearest Mazda dealership. The dealership replaced the battery but told me that my door latch on 2 doors had to be replaced because my car thinks the door is ajar and this causes the battery to drain even with the car turned off. It sounds like these issues could be attributed to the 2013 recall. Furthermore, the technician informed me that my car alarm goes off without warning and the technician attributed this to the door latch issue. So all of the above issues can be traced back to the 2013 recall on door latches. It appears that there is a manufacturer defect on the door latches. Therefore, the dealership should make the necessary repairs without charge to me. Right now, my car has been at the dealership for 1 week and 2 days.

- Hampton, GA, USA

I bought a used car from a small dealership, they sold me the car without a dash harness, all the wiring that is supposed to be connected to the computer in my car is not there, so I can't do smog check. The mechanic could not check why the check engine light was on because the computer in my car was not communicating with the tool. Sold me the car with airbags not working. Lied about having it all checked out. And I still haven't received my title, registration, and plates to my car.

- Anaheim, CA, USA

For the last year, the car alarm in my 2009 Mazda 6 has been going off sporadically by itself at all hours of the day while parked in my apartment building parking lot. The dealer diagnosed that my passenger side door actuator needed to be replaced. It was, and a few weeks later the alarm went off again at 3:30 am, waking up all of my neighbors in the process. Brought it back to the dealer and now they say it's the driver side door actuator. There are so many reports on the internet of other Mazda owners having this same issue and there is a bulletin out there for it. Why has been this not become a recall yet?

- Minneapolis, MN, USA

The dash material above the passenger airbag has been deteriorating and melting as if a chemical reaction has occurred. This winter the section in question has generated several cracks and fissures in the surface.

- Tamaqua, PA, USA

Engine surges when I brake, but not always. Usually it is when I'm going straight ahead, however, it has done it in a turn and once backing up. This has happened again today, and after I had throttle body cleaning done two weeks ago.

- Oceanside,, CA, USA

There have been problems with other Mazda cars that got recalled due to a possible faulty fuel shut-off valve that could allow gasoline to enter the fuel tank emission system. If enough fuel gets into the system, it can cause the engine to stall. However, this recall did not cover my 2009 Mazda 6 and I had the same problem. Door lock actuator has failed! the alarm on my Mazda goes off at random periods of time. Sometimes its once a week and sometimes is 5 times a day or night. I have reviewed several internet forums and it appears that there are a lot of people with the same problem but they have not created a complaint on this website. The remedies that they have found to have the dealer replace a door actuator that is faulty. This door actuator locks the doors and if when it fails to properly lock the door it will intermittently sound the alarm. The alarm is not so much the concern as much as the door lock actuator. It if fails to lock it creates a safety hazard for people as they are driving down the road the door could accidentally be opened. Children could open the door and fall out of the car as it is failing. Please look into this issue as it is a safety concern. This has been happening for at least the past 4-5 years.

- San Diego, CA, USA

My Mazda 6 started overheating during a heavy traffic day. Ever since, I noticed it would only start over heating only when the car is idle at a light, traffic, or parked for about 5 minutes and then slowly start creeping up. If I give it some RPM, the gauge comes back to normal reading. *additional info - heater only works when riding - I have to add a bit of coolant everyday - changed thermostat, fan control module and fans work well.

- Stanhope, NJ, USA

Passenger side dash board is sticky and shiny. If the sunlight hits on the shiny spots it creates a glare that is distracting, especially if driving. I also worry about the airbags deploying properly if the vehicle is in a accident. Contacted local Mazda dealer and they never called me back. Contacted Mazda costumer service. They said there was never a recall on the dash board, but several websites say that there was a recall. Representative for Mazda said that at the time I took my vehicle to the local dealership in 2017 to fix other recalls my dash board was inspected and showed no issues so it wasn't replaced. So now for my dash board replacement to be considered I must take my vehicle to have a diagnostic done and I must pay. Representative also says that a replacement was highly unlikely.

- Bakersfield, CA, USA

Melting, sticking dashboard causing glare on windshield. This problem has been ongoing, and it is only worsening.

- Garland, TX, USA

I brought my 2009 Mazda6 in for the recalled front cross member corrosion safety recall. After an inspection I was told it qualified for a replacement. I authorized the work and picked the car up a few days later. We did not receive the normal maintenance sheet. After driving the car the next few days the at (automatic transmission) light came on and transmission started to slip. We serviced the transmission fluid with 3 quarts and found damage and leak just above the cross member recall repair. We returned the car to the dealer and informed Mazda customer care. Walser Mazda of burnsville said the transmission line has rusted and repair costs would be around $400. I said the damage to the line was when the recall repair was done. The car was driven less than 250 miles since the repair and leaked out 3 quarts of fluid. I believe the sharp edge of the cross member damaged the transmission line when the recall repair was done. Damage should be the cost of the dealer. Document possible damage when this recall is preformed.

- Prior Lake, MN, USA