CarComplaints.com Notes: The MAZDA6 was redesigned for the 2009 model year. Like any first-year product, it has a few growing pains – most notably a shiny, melting dashboard that can blind the driver.
2.8
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,651 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I got the vehicle I noticed the dashboard was really sticky and I didn't know how but then I met someone with the same vehicle with the same issue. My back seat is very loose and makes noises when driving
As well as the takata recall, the passenger side of my vehicle is literally melting off. The airbag cover is sticky to the touch and who knows if it is melted into place. I've seen many other complaints and I've seen that Mazda has tried to charge people for labor which is absurd.
Driving to work on highway 44 when I noticed the handling was really bad. Had to come to a quick stop and applied brake pressure when rhw xar suddenly swerves to the right. Upon getting the car under control I had to run thw sterring wheel 3/4 to the left to keep the car going straight. Made it to work by driving slow and conitinuing steering left. Called a tow truck to have it towed to a shop. My mechanic replaced a wheel bearing and took it for a drive. He lost complete control of thw car twice; took it back to the shop and discovered the subframe completely rusted out and was the cause of the problem
Subframe has severe corrosion, rotted out. Only one bolt holding the rack and pinion. Hard to keep the car in the road. Steers to one side. Make popping noises when turning certain directions. Steering wheel shakes when driving on freeway when reaching speed of 40-50.
- Detroit, MI, USA
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My son was driving my car to get food when the car lost control of steering and veered right towards the curb. His steering was straight but car was difficult to control. Thankfully he was only going 25 mph. We took it to auto shop and was told engine cradle/subframe had rusted throughout. Very expensive repair. We also own a second 09 Mazda 6 that we now worry about and will get looked at.
This past week, while driving my vehicle to and from work on a public roadway, the steering wheel was off-center and the vehicle started to shift to the side of the road while vehicle was in motion while driving straight. I took it to an auto repair shop and they told me the sub frame is completely split in half and all corroded. The vehicle is undriveable right now. It's going to be very expensive to repair.
Mazda dealer was performing a couple of recalls. They found that the subframe was severely rusted. Said that it needed replaced before it failed. Said that engine could drop out or problems with steering if the subframe failed. 9 year old car with 100,000 miles and no other rust problems is unsafe to drive because of problem with the subframe. I contacted Mazda but have not heard back from them.
Subframe rust the front passenger subframe is severely rusted to the point that tmy local Mazda dealer (alden Mazda in fairhaven, MA) didnt want to perform routine maintenance due to their concerns over this very serious safety issue. They told me that the car is unsafe to drive at this point. I drive approximately 150 to 200 miles on most days and I'm very concerned for my safety. I purchased the car on February of 2018 with only 68,000 miles on it. As of July 30th 2018 it's at approximately 79,000 miles.
Bought 2009 Mazda 6 brand new. Car has 140,000 miles well maintained. I had to slam on my brakes to avoid a collision with a truck pulling a trailer. The truck was at a stop sign facing West, I had right of way driving North, truck driver pulled out in front of me turning left to go South. My speed aprox.40mph to dead stop.. my vehicle never left the road or no impact with other vehicle. As I started to drive straight, I had to keep my steering 20-30 degrees to left because my car pulled hard to the right. I pulled over to check for flat tire. That was not the issue. I was able to turn around and proceed to a Mazda dealer aprox 2 miles South. I left the car there for Mazda to inspect. The service advisor called me and told me the front sub frame had split/cracked due to rust corrosion--"thats northeast Ohio for you". repair estimate $2000-$2500. Repairs are not done. Dealership has allowed to leave the vehicle in the parking lot for a short time. My car can not be driven. The dealership offered to work with me to "purchase another vehicle ".
The dashboard in my car is melting and is sticky and shinny. This is impossible to clean and if touched it results in black plastic fragments coming off. The dashboard remains like this no matter the weather and even if it is no longer hot inside or outside the car. The most impacted area is on the passenger side of the dashboard. This issue appears to be getting worse this summer.
Took my car to a repair shop to investigate a rattling noise coming from my car. The rattling was caused by the catalytic converter heat shield being loose. While the car was being looked at the mechanic noticed that the right hand side of the sub frame was rusting away. This transpired January 18, 2018. The repair shop has been trying to get a replacement part without success. I am now being told that the earliest they could get one is the middle of May. My inspection expired the end of March. I find it very difficult to believe that Mazda doesn't have this part available anywhere. I fortunately have not had an accident while driving this car.
I am having trouble with my alignment going out had it done and a day later went back out. Apon review it turn out the sub frame by the motor cradle is disintegrated causing the problems with steering and alignment.
While driving at speeds above 30 the door ajar light flickers and the dome light goes on and off. I have already had the door latch recalls fixed on my car. It is fighten to think the door may fly open
Our dash is melting and is putting a glare on the front window. It has a awful smell and is very sticky. We have called the Mazda company and we were told that we will have to purchase a new dash our self. There is other complaints online from others who are having the same problem with the dash in there Mazda
The front cradle assembly was rusted through and broke while I was on the highway. My mechanic said he had never seen anything like it on a car this new and it could have caused a very serious accident. A mechanic at the dealership where I bought the car said he has never had a problem like this with a Mazda 6.
Dashboard is melting and it creates a glare that reflects on the windshield making it difficult to see ahead, especially on sunny days or at night. Thought it was an isolated case until decided to do some research on it, finding out it is happening to plenty of other consumers.
A D V E R T I S E M E N T S
- Pensacola, FL, USA