This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Mazda Cx-9. the contact received notification of NHTSA campaign numbers: 17V457000 (air bags) and 15V451000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to schedule a recall repair appointment however, there was no authorized dealer nearby. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Toda mi familia ivamos en el free way de visita a una ciudad que SE encuntra a una hora de donde nosotros radicamos cuando de reepente empeso a temblarse el motor lo lleve con mi mecnico me lo reviso completo Y me dijo que los brazos delanteros estaban daados al poco tiempo le prendi la luz del air bagl
Recall: Ball joint corrosion from water leaking into the fitting. It was replaced 2 years ago for free due to the recall. Now, the ball joints have again corroded, but dealer claiming this is not covered by the recall.
Takata recall - in the last 1 1/2 years, I've received numerous recall notices for the listed recalls and have taken my vehicle and called in to the Mazda dealer to see if they have the replacement. The dealer keeps telling me that there are no replacements yet in the sytem. I don't have exact date that II had previously make a complaint.
Takata recall. The contact owns a 2007 Mazda Cx-9. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 15V451000 (suspension) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Yuma, AZ, USA
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The contact owns a 2007 Mazda Cx-9. while the vehicle was being repaired per NHTSA campaign number: 15V451000 (suspension), it was brought to the contact's attention that the tread on the two front tires was worn due to the failure of the lower control arms and ball joints. The contact was informed that the tires needed to be replaced. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 141,000.
The contact owns a 2007 Mazda Cx-9. while driving at various speeds, the contact made a left turn and the steering wheel locked without warning. The contact stated that the tires began screeching, which prompted the contact to get out and inspect the vehicle. Upon further inspection, it was witnessed that the driver side tire shifted placement on the vehicle. The vehicle was towed to an independent mechanic where it was confirmed that the driver side lower control arm had separated from the ball joint. The vehicle was repaired; however, the failure recurred on the passenger side. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,710.
The contact owns a 2007 Mazda Cx-9. the contact stated that when the steering wheel was turned, there was an abnormal noise. The failure occurred without warning. The contact received notification of NHTSA campaign number: 15V451000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000. VIN tool confirms parts not available.
Was driving my car with children in it when the wheel fell off and axel cracked. It caused front end damage I couldn't get out of the driver side door because it wouldn't open. Had to pay to get all of that fixed. I just receive recall 8515G. My issue with this is that the recall does not correct the issue. The reason for the recall is that water get leak into the suspension and cause corrosion. Replacing just the control arms and ball joints does not prevent this from happening again. Water can still leak into the suspension and the new parts could could corrode, become loose and cause the same thing to happen again but this time it could result in more dire consequences. We were lucky I was traveling at a low rate of speed the first time it happened. This is forcing us to buy a new car when we still owe $8000 on the mazdaz we want to be reimbursed for this and the accident we had and the risk it out the lives of me and my children in. Furthermore Mazda said there is a shortage of parts which means they won't replace if there is no sign of looseness. This is rediculous as my crash occurred a few months after being inspected. They are endangering lives
I was dropping my children off to daycare turning into the parking lot and going over a bump when I heard a loud "pop" toward the front of the car - the car completely stopped dead - I got out to find the front right tire was cocked hard left and was off its control arm - some fluid was also leaking out of the axle area. This happened the Monday morning after I received the recall notice from Mazda this past weekend! I had the form in the car to call for service this week. I have called the service center but they have said they will not be able to look at the car until Thursday - now I will have towing and rental expenses connected with this defect. Fortunately no one in the car was hurt or that it didn't fail on the highway!
The vehicle started to have problems with the car shaking around 50mph. So we planned to have it looked at since we heard that this particular model has some known issues that may become severe. During the drive to the car shop (literally 1 mile from home) the axle/bearing or front suspension separated from the car!!! the front left wheel and joints separated from the car; the wheel looks like it was breaking off! we were driving around 15mph! no one was hurt and thank goodness it was around 11am so there was no traffic around to make things worse. The car had to be towed to the car shop which was only feet away from the scene, which was an added charge! *photos of incident are also available
On November 5, 2014 I had an accident in my Mazda Cx-9. the left front tire broke free from the car while I was entering the highway on an on-ramp. I was going about 50-55 mph and about to merge into the first highway lane when the left front ball joint failed without warning and resulted in thousands of dollars in damage to my car. An insurance claim was files and the damage was repaired. I could have dies since I lost control of the car while entering the highway. Thankfully there were no other vehicles coming at the moment. I have pictures and insurance documentation.
The contact owns a 2007 Mazda Cx-9. while driving at 25 mph, the contact heard a loud abnormal noise. Upon inspecting the vehicle, the front passenger side tire turned perpendicular. The vehicle was taken to an independent mechanic. The technician diagnosed that the ball joint dislodged and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was 69,000.
Two weeks ago I brought in my car due to noise and steering issues. The right ball joint was found to be very loose and about to fail, so it was replaced. The mechanic looked at the left ball joint and determined it was tight and therefore did not recommend replacement. Yesterday, while driving, the left ball joint failed. My tire got wracked and locked-up sending me into a skid. I had to be towed. The axle broke, plus the sway bar, strut and control arm all need to be replaced, between the two repairs, the cost is quite high. This could have been deadly at high speeds.
I purchased the 2007 Mazda Cx-9, from a used car dealership, and had it less than 24 hours, and as I was turning into my work place the ball joint on the front driver side broke. I was lucky it hadn't happened on the highway when I was going 70 mph. The dealership I bought it from was nice and fixed my vehicle free of charge.
Traveling low speed to make right hand turn into driveway. Heard pop and crunch from driver's side. Lost control, unable to steer vehicle. Exited vehicle to find driver's side wheel lodged into fender. Further inspection showed lower ball joint sheared/separated and allowed tire to flop over. Resulting damage included lower control arm, cv axle assembly, shock/strut assembly, tie rod, fender, and door. Very fortunate to be travelling at low speed when failure occurred.
We were coming home from our son's baseball game when this incident occurred. There were 2 adults and 3 children in the car at the time of incident. We were traveling in the middle lane of a 3 lane highway and were going about 65 mph, which is the speed limit on this highway. Out of nowhere, there was a very loud "pop" sound and you could feel the car shift a little bit. I was not able to control the vehicle at all. I put my foot on brake lightly to try and bring the car to a stop without slamming the brakes since we were on highway. The car briefly jerked to the left and then drifted to the right. It continued to drift to the right and I was able to bring to a complete stop about 2-3 feet from the edge of highway inside lane. The weather was clear and it was just starting to get dark. There were plenty of other vehicles traveling on highway at the time, but this happened at just the right time when there were no other vehicles to the left or right of us. If it would have happened 15 seconds earlier or later, it would have been impossible to avoid hitting another vehicle because I was unable to control where the car was going. It was definitely a very scary situation and we feel extremely lucky. Since the car was undriveable, I had to call aaa to come get vehicle and take to local auto shop. They told me the ball joint completely snapped/separated and I would need new tie rods, ball joint, control arm, axle, quick strut and tire on front driver side. This was the second time this happened within 5 month period. The same thing happened to front passenger side 5 months earlier at low speed in a parking lot. We had repaired and then it happened again to the other side in this situation, which was much more dangerous situation. In both cases, the ball joint completely separated.
The contact owns a 2007 Mazda Cx-9. while making a slight right turn at approximately 5 mph, an abnormal sound came from the front passenger side of the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the inner and outer tie rod, ball joints, control arm, and axle needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 89,099.
A D V E R T I S E M E N T S
- Juno, AK, USA