CarComplaints.com Notes: The 2010 Mazda CX-7 appears to share the same engine defects as the three previous model years: VVT/timing chain failure & turbo failure. The timing chain failure is especially bad with many cars requiring an engine replacement ($9,000+).
In 2011, Mazda began a "Special Service Program" that extended the warranty to 7 years/70,000 miles covering excessive timing chain noise — an early sign of timing chain failure. However coverage under the program requires perfect documentation of all required maintenance with other stipulations. Buyer beware.
5.6
fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,673 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front suspension lower arm ball joint fitting saltwater intruding into ball joint causing corrision result in generating looseness of ball joint resulting in ball joint and lower control arm to separate causing loss of steering control and increse risk of a crash. Recall issued in August and yet no fix available yet. Why so long to repair?
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Mazda Cx-7. while driving approximately 15 mph, the wheel separated from the vehicle. The vehicle was towed to a dealer where it was diagnosed that the control arms, ball joint, rotors, and axle failed and needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 16V593000 (suspension). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Hartford, CT, USA
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We received a safety recall letter 0N July 2016.it says that continued exposure to high levels of absolute humidity may cause the passenger frontal air bag inflator housing to rupture and deploy abnormally in the event of a crash necessitating deployment of the frontal air bag.metal fragments may strike the occupants the vehicle..we call several dealers to fix the bproblem, but they said that the parts were not ready and they were going to call us back..somebody told us that theay were going to give us a rental car while this problem was fixed. Then on October /2016 we received another safety recall letter saying that it is possible that water may enter the front suspension lower arm ball joint fitting during driving. We have called the dealers and they said that the don't have the parts ready.this is our main family vehicle and we don't have any other means of transportation.
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags) and 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
"takata recall" received safety recall no. 16V356 July 2016 advising me of the recall. Mazda stated that the parts were not available and that I would receive another notification when parts were available. As of this date I have not received that notice. I did receive safety recall notice no. 9716H "front lower control arms"on Oct. 15 stating that this defect could cause loss of steering. Again Mazda stated that the parts to fix this problem were not yet available and that once they were I would get another notice. I am very disappointed with Mazda and their handling of these recalls. At this point I am afraid to drive this car!! this is just not right!! please check into this and advise me accordingly...my bet is I will not hear from anyone...sorry but that`S the way I feel!! I do hope that I am wrong!!
Two safety recalls (NHTSA#16V-356 & NHTSA#16V-593) stating repairs should be made immediately. Owners to contact dealer for repairs. Beginning in July 2016, closest Mazda dealer has been contacted repeatedly to make these repairs, and I have been told they cannot order parts. Consider this a formal complaint. Owner is attempting to get safety repairs made, and is unable to do so.
The contact owns a 2010 Mazda Cx-7. while driving various speeds, there was an abnormal noise underneath the front end of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the noise was coming from the brakes. The technician stated that there was no failure with the vehicle. The manufacturer was notified and stated that the repair for NHTSA campaign number: 16V593000 (suspension) would not be performed unless there was an existing failure with the recalled component. The failure mileage was 66,000. VIN tool confirms parts not available.
Mazda is refusing to fix the recall on my vehicle saying that it's not a safety recall. The last time I checked the lower control arms separating from the ball joints was a safety issue. I have called the dealer and they can't get the part or don't want to they told me the first time it was the brakes popping and now they say nothing is wrong with it at all. Mazda corporate doesn't seem like they care either. They told me it was safe to drive not to worry about it. My vehicle is making popping noises in the front end and they don't want to fix it. They want to pawn it off on another part of the vehicle.
Incomplete recall for lower control arms. My vehicle is making popping noises when going in drive and in reverse. Every once in a while will make creaking noises while driving down the road. All noises associated with the ball joints and control arms. The dealership took over a hour to come back and say they don't have the parts to fix it but think the brakes are where the noise is coming from. This is my only vehicle and my wife and 2 small children ride in it. I called Mazda corporate and made my complaint and stressed that I don't feel safe driving this vehicle until it is fixed. They just told me there wasn't anything that could be done about it. Putting the safty of my family at risk for injury. I am at a dead end with the manufacturer on this issue. I don't have the means to buy a new car or rent one until it is repaired.
A D V E R T I S E M E N T S
- Mccordsville, IN, USA