CarComplaints.com Notes: The 2010 Mazda CX-7 appears to share the same engine defects as the three previous model years: VVT/timing chain failure & turbo failure. The timing chain failure is especially bad with many cars requiring an engine replacement ($9,000+).
In 2011, Mazda began a "Special Service Program" that extended the warranty to 7 years/70,000 miles covering excessive timing chain noise — an early sign of timing chain failure. However coverage under the program requires perfect documentation of all required maintenance with other stipulations. Buyer beware.
5.6
fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,673 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V59300 (suspension) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure. (VIN tool confirms parts not available).
The contact owns a 2010 Mazda Cx-7. the contact stated that the recall notice for NHTSA campaign number: 16V593000(suspension) was received in August of 2016. After contacting the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The local dealer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The local dealer (spreen Mazda, 25140 redlands blvd, loma linda, ca 92354) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Received a recall notice October 2016 concerning a recall for the front lower control arms - safety recall 9716H. The notice stated that repair parts were not available. It's now June 2017 and the repair parts are still not available. Just spent 30 minutes on hold trying to speak with someone at Mazda -- finally gave up and hung up. I'm filing this complaint because in no way would this be considered a timely resolution of this problem. I want my car repaired!
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
- New York, NY, USA
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Takata recall. The contact owns a 2010 Mazda Cx-7. the contact stated that the low beams shorted more than five times and an independent mechanic had to replace the head lamp assemblies multiple times. The contact had to utilize the high beams each time the failure occurred. In addition, the vehicle was included in NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The contact was to check with the manufacturer to determine when the dealer may be able to schedule the recall repairs and to report the electrical failure. The approximate failure mileage was 30,000. Parts distribution disconnect. VIN tool confirms parts not available...updated 08/22/17
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. VIN tool confirms remedy not yet available.
The contact owns a 2010 Mazda Cx-7. the contact received the recall notice for NHTSA campaign number: 16V593000 (suspension) in August of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags) and 16V593000 (suspension); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V593000 (suspension) and parts distribution disconnect for NHTSA campaign number: 16V356000 (air bags).
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure parts distribution disconnect and VIN tool confirms parts not available. Updated 06/01/17
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Mazda Cx-7. while driving at a low speed, a loud drum noise was heard underneath the vehicle. In addition, while driving approximately 65 mph, the vehicle pulled to the right. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V593000 (suspension). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 and 16V593000 (air bags, suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Mazda Cx-7. the contact stated that the recall notice for NHTSA campaign number: 16V356000 (air bags) was received in may of 2016 and NHTSA campaign number: 16V593000 (suspension) was received in August of 2017. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mazda Cx-7. while the vehicle was parked, the contact noticed that the driver side wheels pushed towards the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 16V593000 (suspension) and 16V356000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V593000 (suspension) and 16V356000 (air bags). The dealer indicated that the parts were not available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Lynchburg, VA, USA