3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,321 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mazda CX-5 lights problems

lights problem

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2016 Mazda CX-5 Owner Comments (Page 8 of 8)

« Read the previous 20 complaints

problem #13

Apr 192018

CX-5

  • 45,000 miles

A D V E R T I S E M E N T S

Passanger side day time running headlights began flickering for about a month and then simply went out. This car is brand new within the past year and a half and is absolutely ridiculous. The dealership had to replace the full headlamp unit as it is led and Mazda knowingly installed these faulty headlamps. I have seen hundreds of other documented cases of this issue on the internet.

- Allison Park, PA, USA

problem #12

Apr 022018

CX-5

  • 48,000 miles
Led daytime running lights flicker dimly and then don't work. Can't replace them unless you replace the entire lighting assembly.

- Quincy, MA, USA

problem #11

Mar 112017

CX-5

  • 37,500 miles
The left front headlight on the vehicle is flickering and sometimes goes out. This headlight is known to have issues and based on the part numbers from Mazda, it has been redesigned multiple times in the past 2 years. With this many redesign attempts I am just assuming they are having problems with the headlight and should issue a recall. This vehicle is just out of warranty as it has 37,500 miles and the warranty is only to 36,000 miles. The dealership wants us to pay for the headlight which is $1,500 dollars in parts alone. This seems outrageous for a vehicle that is only 2 years old. Searching online this is a very common issue with Mazda and having a headlight go out driving down the road is a major safety concern let alone a quality of workmanship concern. This issue needs to be addressed with a recall.

- Columbus, NE, USA

problem #10

Apr 052018

CX-5

  • 36,001 miles

A D V E R T I S E M E N T S

Shortly after going over 36,000 miles (standard warranty expiration) the driver's side daytime running light (drl) led's dimmed and then flicker continuously. This should be a simple led bulb, transformer, or ballast replacement, but the Mazda dealership quoted $1,275 dollars to replace the entire headlight assembly. Apparently the drl led's are not individually serviceable. After doing some quick research, there are multiple Mazda Cx-5 owner forums reporting this issue between 24,000 and 36,000 miles affecting both driver and passenger side drl led's. this is a safety issue in the fact that there are countries and states that require drl use. Typically, if a headlight bulb goes out it is a maintenance cost of somewhere around $25 to $50 dollars. An led bulb would typically cost more, but to potentially spend $10,000 dollars (8 headlight assemblies at $1,250 each) over the lifetime of the vehicle (typically 120,000 miles) seems a little excessive. I am hoping for a future service bulletin from Mazda to cover this design defect (similar to the one regarding the headlight assembly gas clouding issue).

- Glendale, AZ, USA

problem #9

Feb 172018

CX-5

  • miles
Purchased new, passenger-side headlight led lights flickered and then went out after ~18 months. Replaced under warranty. Six to eight months later, driver-side headlight led lights have the same problem. Replaced under warranty.

- Alexandria, VA, USA

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problem #8

Mar 092018

CX-5

  • 25,000 miles
I noticed recently in traffic that only one of my running lights was reflecting on the back of the car in front of me. I did some research and found a lot of stories of this light going out prematurely, and the repair is costly since the entire headlight unit needs to be replaced. My warrantly expired less than two weeks ago, but I am going to try to get Mazda to cover it. I am submitting this complaint in the hopes that Mazda will start covering this repair for cars even out of warranty, as these leds should not fail at 3 years old.

- Del Mar, CA, USA

problem #7

Jul 042016

CX-5

  • miles

A D V E R T I S E M E N T S

Daytime running light flicker on and off..... not all the time. I have the part

- Cary, NC, USA

problem #6

Jul 152017

CX-5

  • miles
Day running light on passenger side does not work

- Brookhaven, GA, USA

problem #5

Aug 292017

CX-5

  • 50,000 miles
Led daytime running lights burn out and Mazda charges $1,200 each time for an entire headlight lens replacement. This is the second time - first time was covered under warranty.

- Burlington, NJ, USA

problem #4

Sep 012017

CX-5

  • 28,500 miles
Daytime running lights on the drivers side is very dim and needs replacing. When replacement cost approach $1500, I get very upset. This could happen again when not under warranty. Should be a recall as many others have this problem.

- Reading, PA, USA

problem #3

Aug 012017

CX-5

  • 27,000 miles

A D V E R T I S E M E N T S

Daytime led running lights failed on passenger's side. This is a frequent problem with this year, make and model according to a Mazda owner's group and often occurs with either driver's or passenger's side led daytime running lights. Https://www.mazdas247.com/forum/showthread.php?123857122-daytime-running-lights-dim-flickering&P=6537092&posted=1#post6537092

- Livermore, CA, USA

problem #2

May 032017

CX-5

  • 10,280 miles
There are two problems with the turn signal. First and foremost, on vehicles that are equipped with led headlights and led daytime running lights, it is very hard to distinguish the turn indicator since it is an incandescent bulb, it is not as bright as the led daytime running lights that when they are illuminated and looking straight at the vehicle, it is hard to tell if the turn signal is activated. This could be fixed by extinguishing the daytime running light temporarily while the turn signal on the side which the indicator is activated. In addition, the front marker bulb is hard to distinguish from the side, it should be a separate bulb on the assembly. The rear marker light is much more pronounced and visible not only because it is an led bulb, but because it is a separate fixture from the turn signal amber combination lamp.

- Brookline, MA, USA

problem #1

Mar 212015

CX-5

  • 2 miles
Headlight clear lens is melting from inside. Clear lens that covers headlight has coating inside and outside. It is the inside coating that is flowing down. Looks like it was over-applied during manufacturing process. But in time, it's appearance is becoming more and more visible. Both left and right. Making the car looking like 10 year old. Appearance issue was present in parking lot of dealer. Dealer knows about this issue and assured me to replace it. But avoiding my calls for six months. Mazda customer service tells me to bring the vehicle to service center. So I took the car to service, and Mazda technician guy took a look at it and pictured. No one is answering my calls nor giving me any update on headlight replacement.

- Alexander City, AL, USA

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