This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers side running light not working. Dealer replaced after 37 months 38921 milage. One year out of warranty. Car was stationary when I noticed problem.
The led halo light in the front headlamps went completely out on one side and flickers on the other side. The repair is $1000 per side and isn't covered by warranty. This is a safety issue and Mazda knows it. Multiple people are having the same exact issue around the same time. There is a manufacturer's defect and there needs to be a safety recall. No one can or will pay that kind of money for a light bulb. The problem is prolific and needs to be addressed.
Mazda Cx-5 grand touring led daytime running lights are dim on driver side after only 48,000 miles. Outside of 36K mile warranty. My understanding is that many of these led headlights are defective and numerous owners are having similar issues after 40K miles.
Daytime led running lights flickering and going off. My vehicle only has 22,000 miles this is a safety issue and now I fear my whole headlight will go out. This happens when parked and driving. A safety recall needs to be issued for this serious and deadly problem. Noticed this a month ago but could have been going on for awhile I am begging you please address this issue because at 22,000 miles this should not happen
- Hobe Sound, FL, USA
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Daytime running lights flickering. Dealership advised needs replaced at $1100 plus for one. I thought leds lasted for 10 years. Vehicles are being driven in unsafe conditions because of cost or are unaware of the problem. This appears to be a common problem. Mazda should have to do the right thing and stand behind this issue.
Mazda Cx-5, highlight assemblies need full replacement, two months out of 3 year warranty. Not considered a safety concern.... "???" $3,000 to replace both.
Problem with both led running lights. One is completely out and the other string is partially lit. My dealership told me that this problem is common (consistent with online complaint posts) but the warranty will only cover it if the miles are under 36,000 miles...my car's mileage is over that.
Daytime running light on passenger side headlight is flickering - dealership said the entire headlight assembly needs to be replaced at over $1000 per side. The vehicle is only 3 1/2 years old and only has 46000 on it but of course out of warranty. There have been too many defective 2016 Mazda Cx-5's with the same issue - how can these dealers sell defective vehicles or not be made to fix the cheap defective parts they use. Daytime running lights are used for safety.....something should be done to resolve this issue.
Daytime running lights. Drivers side light going out. Passenger side running light is out. I called dealership and price was going to be close to $1200 each. I was unaware the passenger side light was out. I did notice last fall a 'blinking' in the led on driver's side. Will there be a recall on this malfunction?
The daytime running light on the driver's side headlight assembly failed after 3 years and 60,000 miles. It is an led, non-replaceable light that is part of the entire headlight assembly. Out of warranty and dealers want in excess of $1,000 to replace the headlight assembly. The led light should last more than 3 years. This is a safety issue and should be a recall by Mazda.
I and numerous cx 5 owners are reporting daytime led running light failue at around 35,000 miles or 3 years. This problem is dificult for the driver to detect because the lights only turn on when the vehile starts to move. The problem can only be fixed by replacing the whole led assembly ($1,200) per headlight. Therefore, many owners will simply drive there cars in an unsafe condition because they are unaware of the problem or cannot afford the repair.
My 2 year old "top of the line" Mazda Cx-5 AWD grand touring had a failure of the daytime running lights (passenger side). When I asked my Mazda dealership about it they said "yeah, we've see lots of those problems on your year/model, you definitely need to get it fixed since you will fail your safety check". I asked since this was a "common" safety problem for my model/year why is there no recall from Mazda. Mazda dealership staff shrugged and handed me an estimate for $1500 to fix this safety related problem on my 2 year old vehicle. They said file a complaint with NHTSA, but Mazda is not paying for this.
Passenger side daytime running light has burned out. No way to get to it as the light is sealed. The dealer will not replace as the vehicle is no longer under warranty. Led lights are supposed to last tens of thousand of hours, this has to be a problem with the actual electronics. In my research this seems to be a pretty common problem, and Cx-5 owners should not have to pay hundreds (in some cases thousands) of dollars to fix a faulty/ flawed light.
I have 35,000ish miles on my vehicle, and have discovered that my right led daytime running light has already burnt out, and my left one is flickering, about to burn out. I have read on many forums that this is an extremely pervasive problem, and Mazda wants upwards of $1,200 per light to replace (cannot just change out lamps). This seems worthy of a recall with the number of reports on simliar 2016's I've seen alone.
Headlight assembly has a singular entity containing the low and high beams, and the daytime running led lights. They are not user replaceable. The drl's fail, requiring a $1200 part and $300 replacement costs for the entire unit. Given these costs, the led lights (which should last 10 years and are failing prematurely between 12 and 24 months) are likely to go unrepaired and negatively impact safety.
A D V E R T I S E M E N T S
- Placerville, CA, USA