This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2016 Mazda CX5 headlight problem the left one went out and was covered by warranty. Now the right one has gone out and they want $1200 to fix it. The car only has 48000 miles on it. This should be covered because headlights should not need replacing this soon.
Passenger side led module drl light strip is dim/flickering. Happened in years 3-4 shortly after warranty expired. Dealer offered zero assistance. Led lights should last much longer. A quicker internet search shows problem is widespread on my model year. In fact, I have seen many vehicles with faulty light in M daily driving.
Daytime running light issue - seems like a large number of complaints about this issue, light flickers before it finally blows, drl only come on when vehicle is in "drive", so only when in motion, doesn't matter what type of road, or direction of travel. The flickering is a hazard for other drivers, and is majorly annoying to owner, the fix is nearly $1000 to repair. This is the second one to go, the first (on driver's side) blew while under warranty, less than 36K miles, second one has now gone, at 71K, well out of warranty.
Driver side led daylight running light is flickering at 25% brightness, passenger side led daylight running light is not functioning. Car has only 56,000 miles. Led lights should not fail this early. Numerous complaints on internet. I will not replace due to extremely high cost of over $1000 per headlight. Visibility of these vehicles has been severely compromised due to faulty design and manufacture of something that should last for the life of the vehicle.
Led lights in the passenger side headlight assembly have failed. Headlight (low/high beams) and directional signal continue to operate normally. Car was stationary when a friend noticed the problem. Online research indicated that this has been reported as a problem in numerous cases. Dealer acknowledged other owners reporting same problem and added my information on their records.
2016 Cx-5. last year, the driver side daytime running led headlight started flickering for a few months, then went completely dark. Car was still under warranty, so it was replaced for free. Now the passenger side daytime running led headlight is doing the same thing. Car is no longer under warranty and Mazda says it will cost $1200. I went online and found hundreds of identical complaints. There should be a recall.
Right headlamp daytime running lights is no longer working properly. Being the daytime running that has been added for safety this should be a manufactures issue not the consumer for a vehicle with 43K miles and 3 years old. A quick internet search find hundreds of the same issue.
The daytime running light stopped working at 25,000 miles and cost over $1,000 to repair since it is out of warranty. Upon further review many others have had the same problem and I am worried this will happen to my other headlight therefor costing me another $1,000.
Driver side led drl is about 50% brightness. The passenger side drl has already failed and was replaced by Mazda (part) and I paid for labor. Should be a recall considering the safety concern, will not pass inspection, and entire headlight assembly must be replaced at roughly $1,000 each plus labor. Manufacturer's defective design. I will have to again call Mazda Corp. To ask for assistance. Approximate miles listed below
Problem with the passenger side led daytime running light. I noticed that the daytime running light was not illuminated fully (about 25% illuminated) while driving behind another vehicle. I examined the light in my garage later on and noticed that the light was also flickering in a random pattern. After discovering this issue, I drove the vehicle to my dealership where I was quoted $1097.02 plus taxes. $887.02 for a new headlight assembly and $210 in labor. I was not able to get coverage under warranty because I was 10K over the 36K limit. With taxes tossed in, I'm looking at over $1200 for a headlight, which is completely ridiculous! especially for a vehicle that is only 3 years old and that I have owned for less than a year. A quick search online on the NHTSA website revealed numerous similar complaints. Mazda is aware of the issue and has been replacing these headlight assemblies with a revised version that addresses the issue. A recall has not been initiated even though there are many complaints of this issue on forums and the NHTSA website.
The daylight running light on passenger side is flickering non-stop in just 39K miles (out of warranty). Learned about this yesterday while driving on a major business route and at the traffic light, adjacent car driver pointed out (nice guy, thank you). Came home and upon looking at it, I couldn't believe how other drivers might have been annoyed when looking thru their rear view mirror. It is absolutely a safety hazard and Mazda should fix this issue asap no cost to car owners. Searching online, hundreds if not thousands of drivers have reported this issue.
The passenger side led daytime running light became dim and flickering at about 36600 mileage. At the time of the malfunction the vehicle was being driven during the day on a city street. The enclosed picture shows the vehicle in an unlighted garage. This creates a safety issue. This same problem has been reported many times on online forums. The vehicle manual states that failure of any bulb or light in the headlight cluster necessitates replacement of the whole unit. Since the vehicle is out of warranty replacement is estimated to be over $1100 for just one side.
The contact owns a 2016 Mazda Cx-5. the contact stated that the driver's side daytime running lamp burned out. The contact took the vehicle to tyrone square Mazda (3300 tyrone blvd N, St. Petersburg, fl 33710, (727) 344-3344) where he paid out of pocket to have the light repaired. Soon after, the passenger side daytime running lamp also burned out. The manufacturer was notified of the failure and agreed to assist the contact with financing the repairs. The contact took the vehicle back to the original dealer to have the passenger side light repaired. The contact stated that the failure recurred with the driver's side daytime running lamp. The manufacturer was notified again about the failure and referred the contact to the dealer. The vehicle was not repaired for the most recent failure. The failure mileage was approximately 68,000.
The contact owns a 2016 Mazda Cx-5. while the contact's wife was driving towards him, he noticed the day time running lamps were flashing. The contact stated that the front passenger side bulb burned out followed by the front driver's side bulb two weeks later. The vehicle was taken to champion Mazda (located at 765 carlisle St, hanover, pa 17331, (717) 637-6655) where it was diagnosed that both day time running lamp bulbs needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
The led daytime running lights flicker and go off without warning. This has happened to both sides of my headlights at 50K and 55K miles. The fix for this is to replace the entire headlight assembly at of cost of $1,400 -$2,000 per light! this poses a safety risk if the vehicle is not properly illuminated. A recall is desperately needed for this before someone is hurt, or worse killed, by these faulty parts.
Within in 3 years of owning a brand new Mazda Cx-5, the running lights on one of the headlights stopped working. Mazda says the entire headlight assembly must be replaced to fix the issue at a cost of $1,730. There are numerous complaints about this exact problem and clearly Mazda should be recalling their headlight assembly.
A D V E R T I S E M E N T S
- Lowell, AR, USA