This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a pressure crack that goes almost all the way across my front windshield, there are no chips or dings in the glass. Second you can smell gas fumes near the back of the car but no gas is leaking
The contact owns a 2014 Mazda Cx-5. the contact stated that the windshield was fractured on the passenger-??S side. The fracture started at the base of the windshield and expanded to 3 inches past the center of the windshield. The fracture stopped 10 inches above the windshield. The driver-??S side was also fractured 6 inches to the left, and 18 inches to the right, and approximately 10 and a half inches from the base. The contact stated that the windshield was not hit by an object. The vehicle was not repaired. The manufacturer was not contacted and informed of the failure. The approximate failure mileage was 70,000.
Plastic molding at bottom of windshield came loose. And for sometime O explained to dealership I heard what sounded like glass shifting and felt that the glass was going to shatter. This morning I noticed windshield cracked on outside from top middle past review mirror. Vehicle was parked in driveway and when I walked to my car I noticed crack. The plastic molding was not supporting glass in place. And rubber strip around glass is lifted as reflected in picture.
Sunroof unexpectedly and randomly exploded while driving. There was no impact, glass shattered without notice and produced a very loud explosion similar to the sound of a gun shot. This occurred while driving on the highway at 70mph with outside temperature at approx. 49 degree Fahrenheit, and no rain. Dash cam footage confirms no debris were thrown at the car and this happened unexplainably. Had sunroof visor been open, shards of glass would have rained down on driver and passenger. The experience of hearing a loud explosion while driving is very startling and unsafe, especially with the potential for glass shards to fall onto the driver and passengers.
Front windshield has crack running down windshield starting at very top of windshield behind the rear view mirror. Car was parked over night in my driveway and next morning crack has appeared. Crack runs down about 12 inches and hooks to the side. Car did not experience any road debries or extreme conditions to validate the mysterious crack. Upon further research have learned that several owners have experienced the same issue of a windshield crack with no explination. Mazda will not cover any warranty and will not accept that they have a windshield issue.
- Pooler, GA, USA
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Cracked windshield. No vehicles in front of me, on a city street. Temperature outside 48-50 degrees, inside temperature 70 degrees. 9:10 a.M. it rained 1/2 hour earlier. Cold morning.
Sunroof glass explosion sunroof spontaneously exploded while driving 65 mph on an empty highway. Internal sunroof cover shielded any debris. Outside conditions: Cloudy day, around 85 degrees and humid. Rain in forecast. Other details: Speed limit was 70 mph. Glass shattered and a portion blew up and out of the vehicle. No other vehicles were present. Extremely loud boom followed by sound of air flowing into vehicle (like an open window). When opening the cover to see what it was, pieces of glass fell into the vehicle. Currently undergoing getting repairs under insurance.
The driver side rearview mirror vibrates violently and blurs visibility at speeds higher than 50 mph. A tsb has been issued for this issue, but Mazda refuses to repair it for certified preowned vehicles even though this is a manufacturing defect and is very distracting during driving on the highway. I have to look at the mirror for a longer time to make sure the road is clear, which is a higher risk to my safety.
We parked our car outdoors overnight on a quiet residential street and returned in the morning to find a 12" crack in the front windshield. It started at the roof line, and cross through the area where the safety sensors are located and ended just below where the review mirror is attached. The car was stationary all night and there does not appear to be any point of impact. The car is 20 months old. It appears to be a stress crack, possibly due to faulty production of the glass or its attachment during manufacturing.
Windshield cracked without anything hitting the windshield, personally believe it is stress crack, however, taking it to a local Mazda dealer doing a "pen-test", told me it was chipped and that caused the crack.
This is the second time the windshield on my Mazda CX5 cracked with one year (the prior incident occurred in March 2015)...this time all I hear is a crack sound and I see an atleast 12 inch crack on the windshield while driving. I'm really afraid this crack will break the windshield while I'm driving about and will injure my family (with baby in car). Replacement for windshield is very costly due to rain and city safety monitoring sensors on the windshield....it's ridiculous that this is happening again :(
2 issues so far with this car: 1st - rear brakes seized up after 30K causing a trail of smoke to follow my car while on the highway, followed by an emergency stop on the side of the road. The hub, rotor, brake caliper, and tires became so hot that the tire pressure sensor went off and upon inspection, the tire pressure had increased from 35psi to over 50psi (tire pressure gauge did not go higher then 50) due to heat. Was told that due to salt and sand (live in cold climate) corrosion caused the issue. Rear brakes and rotors replaced @ $208.95. Currently fighting Mazda for a refund as this is clearly covered under the 3 year 36K mile warranty per tsb: 04005/15 - see warranty section on 3rd and 4th page. I had family in the car when this happened and am worried about the long term safety of this car and it's braking systems. A rear tire blow out caused by this issue could have caused a fatal crash at highway speeds. 2nd - I have replaced the windshield on this car 5 times now in under 30K miles. I have been told repeatedly that this is due to rock chips, but twice the crack appeared out of no where while the car was parked in a temp controlled garage overnight. I have never had this issue with any other car I have ever owned. The windshields are always on a month long back order and driving with a cracked windshield is against the law, so every time this happens I am out of a car for a month and have to fork over money for a loaner so I may get to work. (Mazda and insurance company refuse to offer or pay for my loader car, or I am told there is not one currently available and I am sol)
Several months ago I noticed a small crack in the center of my windshield just below the rearview mirror on my 2014 Mazda Cx-5. at no point had anything hit my windshield and there was no sign of a rock or a chip. I looked up the cost of the windshield on the internet and it was then that I saw this is a common problem with this vehicle I am now waiting on a replacement windshield, however there is a national backorder on this particular windshield which would only back up my complaint that there is a larger issue.
We had bought a new 2015 Mazda Cx-5 in dec2014. After about 2-3 months & 3500 miles, a crack suddenly appeared on the vehicle when it was parked in a parking lot. There was no eveidence of crack on the commute to that parking lot earlier that day. There was no point of impact or any thing hitting the windshield, the crack has growing a little everyday. Dealer says it was caused due to a point of impact but doesn't look like
The 2014 model vehicle was purchased new in August of 2013. Between that time and may of 2015 the windshield has developed significant cracks multiple times and is now on it's third replacement windshield (fourth total, including the factory-installed windshield). Each time the windshield has been replaced with a Mazda brand windshield - not an aftermarket brand by safelite.
A crack developed on the windshield from under the bottom molding up 5" and then split both ways across the windshield, while it was parked in the driveway.
My windshield developed a crack from the center bottom edge over night. It was parked in a garage as everyday and appears to be a stress crack. The crack was significantly long on the first day itself that I had to change it.
While driving on a highway at a normal speed, I heard a loud crack however saw no crack in the windshield at that time. I was not driving behind any large trucks and did not see any rock hit the windshield. The next morning I noticed a crack extending down from above the rearview mirror, and the crack has since grown and is now spreading laterally along the windshield. There is no indication that this was caused by a rock in knots I think it is a stress related incident. I have read several times that this has been an issue with these vehicles and I am going to go to the dealer to discuss it.
A D V E R T I S E M E N T S
- Round O , SC, USA