This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Joe cooper Lincoln of edmond (616 w memorial rd, Oklahoma city, ok 73114, (866) 417-3092) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
There is a recall already. I purchased my vehicle in October of 2017 and checked for recalls. I saw the recall for the frontal passenger airbag inflator. I called a dealership in November of 2017 and they said there was no remedy available yet and to check back in the spring of 2018. Here it is one year later and your website says there is still no remedy available. Is there anything that can be done to get my airbag inflator replaced quickly? it is very dangerous for someone to ride in the front passenger seat.
Takata inflator and airbag when I enter my VIN regarding the takata airbags, it suggests that my vehicle has two airbag issues for which parts are not currently available. When I contacted customer service regarding the matter they also indicated that parts for my vehicle would not be available until the end of the year. However, mysteriously after complaining about poor customer service at the albany Ford/Lincoln dealership in albany, ga via the 1-800 customer number, my vehicle was returned to me indicating that one of the issues was resolved (passenger) and the other was a non-issue. And thus they took no action. Everywhere I've read, parts are not available so I am concerned as to why my vehicle was all of a sudden "fixed" when I began filing complaints on my local dealership. I believe it is possible that I am driving around a ticking timebomb that has not yet been fixed thus jeopardizing me and my passengers. I think they are engaging in shady butisiness practices locally, but as of lately this seems nationally to be a company-wide Ford/Lincoln philosophy, and the local dealership is just a symptom, not the cause. From June 2018 until October 3, my vehicle was stored at the Ford/Lincoln dealership and I was in a rental vehicle. My vehicle was returned to me by the dealership on October 3, 2018.
Takata recall I was told I get a rental while waiting for this part to be available. That was three months ago. I am still not in a rental and I drive my vehicle everyday with my children's life at risk. This is ridiculous and I want some sort of resolution.
The original recall is from April 2016. Since that time I could not have a passenger in the vehicle. In May 2018 I was offered a rental car because now I cannot drive my vehicle at all. My car has been sitting in my driveway now since July 3rd and I am forced to drive a rental that is not comparable to my Mkx. Also, it is quite inconvenient since every 30 days I have to renew the rental agreement which involves me going to two different places for paperwork and takes about an hour each time. I have had 4 different agreements so far because when I was away they wanted the rental back and when I got home had to get another rental. It has been time consuming and bothersome. I would like to have my own car to drive.
- Vineland, NJ, USA
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The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mccoy mills Ford at (888) 434-3145 (located at 700 w commonwealth ave, fullerton, ca 92832) and was informed that the part was not available. The manufacturer stated that the part would become available the third quarter of the year. The contact was referred to Lincoln South coast (located at 1405 auto mall dr, santa ana, ca 92705, (657) 231-5300) for a loaner vehicle. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim snead Ford (2401 w main St, waynesboro, va) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata inflators passenger side, purchased 2007 Lincoln Mkx on 7/31/2018 from nourse dealership in chillicothe Ohio, at the time of purchase that it has a recall.nourse did not tell us about it, I want the issue resolved asap! this vehicle is used as a family vehicle daily why was this vehicle sold with a extremely dangerous issue why was I not told about this.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called corwin Ford tri-cities (1225 N autoplex way, pasco, wa 99301, (888) 379-9774) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the dealer (hempstead Ford, 301 N. franklin St. Hempstead, NY), the contact was informed that the parts needed to repair the defect were not yet available. The contact had not experienced a failure. The manufacturer was not notified. VIN tool confirms parts not available.
I received a recall from Lincoln motor co. In July of 2016. To date the company has only offered to replace my car with a substandard rental car. My request to replace the airbags has not been honored. (August 28, 2018) over 2 years so far.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called two local dealers (ferrario-Ford Lincoln, 2472 corning rd, elmira, NY 14903, (607) 734-1681) and (simmons rockwell Ford of bath, 7329 old hammondsport rd, bath, NY 14810, (607) 776-8100) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however the parts to do the recall repair were unavailable. The dealer (burdick Lincoln, 5885 cir dr E #300, cicero, NY 13039, 315-699-6300) was contacted and confirmed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - Ford/Lincoln provided a mid-size SUV rental for 1week and a half, then asked that I take a compact vehicle. I bought a Lincoln Mkx (mid size SUV) and would like a similar rental while a fix/repair is provided for my vehicle. If my family wanted a compact vehicle we would've bought one, we bought a Lincoln mks (mid size SUV) as that's what my family needs. I would like Ford/Lincoln to accomodate to the level of vehicle owned. As of now, I'm being 'forced' to continue driving a vehicle that's not safe, putting my family/passengers at risk. If Ford can't accomodate this may'be they should look at buying the vehicle back and I will go purchase another mid-size SUV that's safe for my family. As of now, I'm driving an unsafe vehicle as Ford will not provide a similar vehicle. Please help!!!
Received recall letter in 2016 and another recall letter in May 2018 about pass side air bag, to this date I have receive no remedy for this issue and I am unable to use my vehicle for my family as no one can ride on the left side.
Takata recall. I received a notice on June 2016 that my air bags had been recalled and to not use the front seat. It has been over 2 years and they still do not have my parts available. It has been near impossible to not use the front passenger seat!! this has been a huge inconvenience.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Milnes Ford (333 E genesse St, lapeer, mi 48446, (810) 667-5000) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Edmond, OK, USA