This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ford of orange (1350 w katella ave, orange, ca 92867, 888-721-6635) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The takata recall is potentially life threatening and unfortunately Lincoln offers no solution to the customer and that is something that is not being taken seriously by the company. I have received letter after letter warning me that corrosion of the fuel tank is defective and directions to take the to a Lincoln dealer. I have been to the dealer over 3 times and everytime its a different excuse as to why nothing can be done. I smell gas fumes all the time and have seen visible rust on the fuel tank. I received letters saying I would be able to drive a temporary rental and as usual every rental is already out within 100 miles of me. I called Lincoln and asked if there are any near New York a metropolitan area and none what so ever can be found. So in ending I have a rolling death trap that can potentially ignite in flames or seriously injure if not kill anyone who sits in the passenger seat if I were to get into an accident. Please help however possible as this is a complete lack of attention from the company.
"takata recall"I have received a recall notice for my Lincoln in December 2017.and my vehicle have not yet had my takata airbags repaired. I have contacted the Lincoln in pines blvd many times and they do not solve the problem. I was in there with the recall notice in spring of 2018 and nothing happened.that was the date provided on the notice. We are in November 2018 and they are passing almost two years. The Lincoln are expensive cars and the maintenance also cost too much. I can not believe they can not assist people in this dangerous situation.if takata airbags deploy, they spray metal debris toward vehicle occupants and may cause serious injury. Safety recall notice 16S26/NHTSA recall 16V-384. I am feeling so bad with the unsafe condition of the car.
I answered the questions to see if my car was part of the recall. The computer said no. I know for a fact and I have the recall papers, but it also said there were no parts at the dealership to fix it. I live in a remote part of Nebraska and a rental car is not available. So what am I to do if I cant drive my car. You system to file to be part of the settlement sucks.
- Gordon, NE, USA
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Takata recall. The contact owns 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted and made aware of the issue and informed the contact that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact stated that NHTSA campaign number: 16V384000 (air bag) had exceeded a reasonable time for repair. The contact did not speak with a dealer or the manufacturer to verify if parts were available for the repair remedy. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer, sugar loaf Ford Lincoln (1222 w service dr, winona, mn 55987. 507-454-5170) was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. The manufacturer was not notified of the issue. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact stated that NHTSA campaign number: 16V384000 (air bags) had exceeded a reasonable time for repair. The contact spoke with golden circle Ford Lincoln, Inc (1432 us-45byo, jackson Tennessee 38305, 731-554-3673) who advised the contact that parts were not available. The manufacturer was not contacted. Parts distribution disconnect.
Takata recall. I have not received the appropriate notice to let me know that the part is in for repair. December 2018 will be 1 year from the initial recall notice and that has been far too long.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received a notification of NHTSA campaign number: 17V024000 ( air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted hempstead Ford (301 N franklin St, hempstead, NY 11550, (516) 483-7200) where they informed the contact that the parts were not available. The manufacturer was not notified of the issue. VIN tool confirms parts not available. Consumer stated first recall has gone by since March 2017. Updated 01/31/19
Takata recall not being implimented with this vehicle. I have been waiting for this repair to be completed.since December of 2017. Lincoln has not provided any sort of completion date.
Takata recall: Over two years for a safety recall of this importance is unacceptable! local Ford dealer did not even have the courtesy to return my call. Supposed to be fixed last quarter of 2017, then second or third quarter of 2018, still nothing. Next we will be told the car is too old to be fixed. Parts will be obsolete. We are running out of patience.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts were not available. The dealer (fuccillo Ford of nelliston, 6500 NY-5, nelliston, my 13410, 518-993-5555) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Complaint regarding safety recall 16S26 / NHTSA recall 16V-384. I was first notified by Lincoln motor company of this recall via a postal letter in July 2016. Upon being notified of the recall I have asked the Lincoln dealer several times over the 2 year period the recall has been in place when the parts, etc. Will be available to perform the needed correction. Each time I have received the response that the parts of still not available. This recall has been in place for 2 years without being remedied by Lincoln motor company due to the parts not being available. An airbag defect is a very serious issue that needs to be corrected as soon as possible. Waiting 2 years for the correct part to remedy the issue is unacceptable in my opinion.
Takata recall. The contact owns a 2007 Lincoln Mkx. The contact stated that the recall notice for NHTSA campaign number: 17V024000 (air bags) was received in January of 2017. After contacting the dealer (sesi Lincoln, 3990 jackson rd, ann arbor, mi), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I am filing a formal complaint due to the fact that me and my family have not been able to ride safely in our Lincoln Mkx for approximately a year now every time I call there is no estimated date to get the airbags. How long does the manufacturer have until they have to deem the unsafe enough to total the vehicle and reimburse us to replace the vehicle" they must deem it unsafe enough to tell us nit's not drivable with passengers. And T's not feasible to take advantage of the rental option due to having to let the car sit in the driveway, and the inconvenience of having to re-file the rental paperwork every month I have the rental though the dealership. Is my car safe to drive"
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- Santa Ana, CA, USA