Technical Service Bulletins (TSBs) for the 2017 MKC are official communications between Lincoln & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »
SOME 2015-2017 ESCAPE AND MKC VEHICLES WITHOUT A VEHICLE DYNAMIC SUSPENSION SYSTEM AND BUILT ON 1-APR-2015 AND THROUGH 1-OCT-2016 MAY EXHIBIT A RATTLE AND/OR CLUNKING NOISE FROM THE REAR SUSPENSION WHILE DRIVING OVER BUMPS AND/OR MAKING ... Read More »
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. Read More »
SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. Read More »
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »
SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKE-UP EVENT AND/OR THE SPEAKER FADE SETTING RETURNS TO DEFAULT AFTER A KEY CYCLE. Read More »
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »
SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC ... Read More »
SOME 2015-2017 MKC VEHICLES EQUIPPED WITH A DSP MODULE MAY EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) B1A10, B1A11, B1045 AND/OR B13FD WITH NO OBSERVABLE AUDIO MALFUNCTION AFTER PERFORMING A DSP MODULE ON-DEMAND SELF TEST. Read More »
SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKEUP EVENT. A WAKEUP EVENT COULD INCLUDE ANY OF THE FOLLOWING ACTIONS: DOOR OPEN, KEY FOB USED, TAILGATE ACTIVATED, ETC... Read More »
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON ... Read More »
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. Read More »
SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. Read More »
SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. Read More »
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA ... Read More »
SOME 2017 MKC VEHICLES MAY EXHIBIT A BUZZ/RATTLE NOISE FROM THE LEFT SIDE OF THE DEFROST VENT TRIM PANEL. THIS IS DUE TO THE DEFROST VENT TRIM PANEL CONTACTING BARE METAL ON TOP OF THE COWL CLOSE TO THE WINDSHIELD. Read More »
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR ... Read More »
SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. Read More »
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »
SOME 2015-2017 MKC, 2016 MKX, AND 2016-2017 MKZ VEHICLES EQUIPPED WITH A TELEMATICS CONTROL UNIT (TCU) BUILT ON OR BEFORE 19-OCT-2016 MAY EXHIBIT LOSS OF FUNCTIONALITY OF REMOTE FEATURES VIA THE MYLINCOLN MOBILE APPLICATION. Read More »
SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKEUP EVENT AND/OR THE SPEAKER FADE SETTING RETURNS TO DEFAULT AFTER A KEY CYCLE. Read More »
SOME 2015-2017 MKC VEHICLES EQUIPPED WITH A DSP MODULE MAY EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) B1A10, B1A11, B1045 AND/OR B13FD WITH NO OBSERVABLE AUDIO MALFUNCTION AFTER PERFORMING A DSP MODULE ON-DEMAND SELF TEST. Read More »
SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKEUP EVENT. A WAKEUP EVENT COULD INCLUDE ANY OF THE FOLLOWING ACTIONS: DOOR OPEN, KEY FOB USED, TAILGATE ACTIVATED, ETC... Read More »
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. Read More »
SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. Read More »
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON ... Read More »
SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. Read More »
