This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Lincoln Ls. While driving low speeds, a loud abnormal noise emitted from the vehicle when making a turn or hitting a dip in the road. The failure occurred on numerous occasions. The vehicle was taken to an independent mechanic. The technician diagnosed that the front suspension lower ball joint needed to be replaced. The manufacturer was not notified of the issue. The failure mileage was unknown.
I was turning the corner of day avenue and 2nd street sw. As I turned the tire came all the way off. I looked online and researched and seen that this vehicle has been recalled due to the suspension:front:control arm:lower ball joint. I need to know what I need to do? NHTSA campaign #00V359001.
I have front ball joint and suspension issues. I looked on line and see there were a recall for my car. The NHTSA campaign id number is 00V359001. I spoke with my local Ford motor dealership and they stated there were no recall. I called the NHTSA #800-392-3673 and they could not assist. I have spent over $400 already with more work needed for ball joint etc. Could someone see if the recall were true for this vehicle? if so, why wasn't my particular car was not included. Thanks
I own a 2000 Lincoln Ls V8. I have noticed that there is popping at the ball joint on the front suspension of the car.. I took it to a mechanic shop and he told me that he didn't want to touch it because he had found out that those particular year model cars had a recall for the suspension ball joints. I went home and did some research and came to a site called NHTSA. I got on the NHTSA database and it clearly shows: NHTSA campaign id number: 00V359001 component: Suspension:front:control arm:lower ball joint this is the only vehicle I have and it is now 2012. I have not had any notification that this particular car was being recalled. I don't have any money to fix this issue and wanted to see if the recall is honored currently. I have talked to many of people and they have told me that they can run the VIN number to see if any recall service work has been done to my car.. this car gets me to and from work and makes me a living. I have to drive this car because its my only means of transportation. I have also read on forums that the ball joint supports the entire weight of the car and if it would to snap, it will cause great harm or even death. I would like to know what can be done on this matter please, it scares me.
The contact owns a 2000 Lincoln Ls. While driving approximately 35 mph the front passenger side wheel came off. The contact stated that there were no warning lights on the dashboard. The vehicle stalled in the middle of an intersection. The bolts that were connected to the passenger side lower ball joint came off and damaged the inner fender wheel well. The vehicle was towed to his residence. The vehicle had not been repaired. The failure and current mileages were 200,000.
- Dayton, OH, USA
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The contact owns a 2000 Lincoln Ls. While driving at approximately 5 mph over a speed bump, the contact heard an abnormal clanking noise from the vehicle. In addition, the contact stated the vehicle would feel as if the rear wheels were attempting to separate from the vehicle and the steering wheel became stiff. The vehicle was taken to a local repair facility where both lower control arm assemblies and the lower ball joints were replaced. The contact was able to locate a recall for the failure (NHTSA campaign id number: 00V359001-suspension front control arm: Lower ball joint) yet the dealer advised her vehicle was not included in the recall. The failure mileage was unknown the current mileage was 131,000.
The contact owns a 2000 Lincoln Ls. The contact stated that while driving approximately 30mph the vehicle began to "wiggle" around on the highway. The owner stated that there is a bolt on the lower control arm that needs to be repaired. The contact referenced recall campaign 00V359001, suspension:front:control arm:lower ball joint. The owner contacted Ford and they stated that his VIN was not included in the recall. The vehicle is currently at the dealer for repairs. The failure mileage was approximately 149,000. The current mileage is the same.
The contact owns a 2000 Lincoln Ls. While driving at speeds of 50 mph, there was a loud, unusual rattling noise coming from under the vehicle. The dealer advised the steering and ball joints were defective and would need to be replaced. The manufacturer advised there were no recalls for the vehicle and would not provide any assistance. The contact was concerned that if the ball joints were to separate, the wheel would fracture from the vehicle and could potentially cause a crash. The failure and current mileages were 120,000.
The contact owns a 2000 Lincoln Ls. The contact was driving approximately 55 mph. There was rattling noise coming from the front end of the vehicle. The vehicle was taken to an authorized dealer for inspection. The technician recommended that the vehicle not be driven due to a potential safety hazard. There was a recall under NHTSA campaign id number 00V3590010 (suspension: Front: Control arm: Lower ball joint). However, the VIN was excluded from the recall defect. The vehicle has not been repaired at this time. The failure mileage was 82,500.
The contact owns a 2000 Lincoln Ls. She received a recall letter for the suspension, NHTSA campaign id number: 00V359001; component: Suspension front control arm, lower ball joint. The vehicle was taken into the dealer where the necessary recall repairs were performed. On a later date, while driving in very windy weather and at speeds of 55 mph, the vehicle felt as if there were "grooves in the road". the vehicle was taken to the dealer where they found that the front driver's side wheel was falling off of the vehicle and the bolts used to secure the wheel had come loose. The bolts were tightened and he advised installing a cotter pin to ensure the bolt would not come loose again. No further repairs were made to the vehicle. The failure and current mileages were under 71,000. The VIN was not available.
The contact owns a 2000 Lincoln Ls. While driving approximately 40 mph the vehicle began to drift to the right and to the left without intention. She was able to continue operation with caution. The vehicle was taken to an independent mechanic for inspection. The failure was contributed to both front lower ball joints. The parts were ordered for the repair. Since his vehicle identification number was excluded from recall NHTSA campaign id number 00V359001 (suspension:front:control arm:lower ball joint) she would have to pay $1300 for the repair. The failure and current mileages were 117,000.
The contact owns a 2000 Lincoln Ls. The vehicle was repaired according to NHTSA campaign id number 00V359001, but the failure still persists. The vehicle has been repaired more than 16 different times. The current and failure mileages were 126,000.
The contact owns a 2000 Lincoln Ls. While driving various speeds over a bump in the road, the contact hears a loud popping sound coming from the front end of the vehicle. He took the vehicle to a local repair shop and a mechanic stated that the lower ball joints needed to be replaced. The dealer stated that his VIN was not included in NHTSA campaign id number 00V359001 (suspension:front:control arm:lower ball joint) and would cost $2,000 to repair. The manufacturer did not assist. The vehicle has not been repaired. The failure and current mileages were 160,000. Updated 05/07/09. Updated 05/07/09.
The contact owns a 2000 Lincoln Ls. The vehicle was taken in for routine maintenance and the contact was informed that the front driver side lower ball joint needed to be replaced. He noticed that the vehicle felt differently while driving a week before the failure, but there were no other warning indicators. The contact was informed that the vehicle was repaired according to NHTSA campaign id number 00V359001 (suspension:front: Control arm:lower ball joint) in 2000. The current and failure mileages were 65,100. Updated 08/04/08 udpated
The contact owns a 2000 Lincoln Ls. While driving approximately 40 mph, the front passenger side tire detached from the vehicle. The failure was caused by the separation of the front passenger side ball joints. The dealer has not been notified. The manufacturer stated that her VIN was excluded from NHTSA campaign id number 00V359001 (suspension:front:control arm:lower ball joint). The current and failure mileages were approximately 183,000.
The contact owns a 2000 Lincoln Ls. While turning into a parking lot at 30 mph, the vehicle unexpectedly dropped to the ground. The contact looked under the vehicle and noticed that the front lower ball joints had fractured. The vehicle was towed to his residence and he discovered a recall for the same failure. The dealer informed him that his VIN was not included in the recall. The vehicle is still currently parked at his home and has not been repaired. The recall number was unknown. The current and failure mileages were 120,000.
The contact owns a 2000 Lincoln Ls. While driving 45 mph, the nut from the front passenger side lower ball joints detached from the vehicle. The contact is constantly tightening the nuts, but they continue to detach. The failure has been ongoing for quite some time. The contact discovered a recall; however, the dealer stated that the VIN was not included. She will have to repair the vehicle at her own expense. The recall number was unknown. The failure mileage was 160,000.
The contact owns a 2000 Lincoln Ls. While driving 35 mph, the ball joint stud fractured and a gas line ruptured. The contact discovered NHTSA campaign id number 00V359001 (suspension:front: Control arm:lower ball joint); however, the Ford dealer stated that the recall was closed. He filed a complaint with Ford (case number 1626811557). The current and failure mileages were 82,000.
The contact owns a 2000 Lincoln Ls. The contact was experiencing failure with the lower ball joints. He heard a loud grinding and squeaking noise coming from the vehicle while driving 10 mph. A mechanic at an auto repair shop stated that the lower ball joints were "shot" and could pose a serious threat if they were not replaced. The mechanic also stated that there was a recall for the failure; however, Ford stated that the VIN was not included in NHTSA campaign id number 00V359001 (suspension:front:control arm:lower ball joint). The current mileage was 66,000 and failure mileage was approximately 60,000. Updated 06/16/08
The contact owns a 2000 Lincoln Ls. While turning the vehicle at an unknown speed, the contact heard a loud wrenching sound. She took the vehicle to her husband's mechanic shop and was informed that the front driver side ball joint failed. She called the dealer to inquire about any recalls and they stated that none were available for her vehicle. The purchase date and powertrain were unknown. The failure mileage was 43,100 and current mileage was 43,600.
A D V E R T I S E M E N T S
- Zuni, VA, USA