This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down the road and all of a sudden multiple warnings come on the dash. They include : Service AvanceTrac, pre collision assist not available, 4WD fault service required, and Hill start assist not available. These warning all clear upon restart but will come back at random times. I joined a forum for this vehicle and a lot of owners are reporting this issue.
Unsure what component failed specifically, has been inspected by dealer multiple times. This randomly occurs while driving. It disables a number of safety features such a collision assist and traction control as well as several driving modes until the car is fully powered off and restarted. There are multiple reports of this occurring frequently in online groups. No warnings prior to the failure but multiple warnings when it fails. This can occur daily, even multiple times a day during normal driving. Dealer has tried replacing multiple modules and sensors but problem persists.
The exit switches on both rear doors on my wife's 2020 Lincoln Aviator all of the sudden stopped working today. For whatever reason, Lincoln decided to make the exit handles electronic instead of a traditional pull-style exit handle. This is a HUGE safety concern as the passengers in the rear of the vehicle are now trapped inside. I am a professional fire fighter and I take this problem very seriously. After doing some research for the last two hours online, I've found that dozens of people have experienced the exact same malfunction on their 2020 Lincoln Aviators. I've checked the recalls for the 2020 Aviator on your website and to my disbelief, this is not a recall! Prior to both door exit switches failing, there were no warning lamps, messages, or any other notification. They simply just failed without notice.
The contact owns a 2020 Lincoln Aviator. The contact stated while driving 80 MPH, the vehicle shifted from drive to neutral. The contact pulled over and restarted the vehicle. The vehicle failed to shift to park. The battery was drained, and the vehicle had to be jumpstarted. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 21V534000 (Visibility, Electrical System). The failure mileage was approximately 144,000.
I would like to express my concerns about the Lincoln Aviator (2020) I used to own and to why I traded it in. I spoke with Ford and even took my case to BBB and lost. I was asking for my money back to buy my Ford Explorer. The case was about all my electrical problems I was having and due to the fact, I did not take mv car into the dealer enough I lost. The dealership had advised me to make a list of problems instead of taking the car in each time because of travel distance that was a big mistake on my part as I felt they knew the car had problems and they were putting the problem back on me. They also had mentioned I did not drive very much and I tried explaining I was driving it more. One example was I drove it 50 miles one way and when I got to my destination I could not open back lift gate until I used button inside even though it was fine when I used it to load up the car before I left the house. Another time I came back from going to the coast, a good 3-hour drive, and I couldn't get in until I used key fob. You never knew how the car was going to act electrical. One morning I got up to go to store and the car was completely dead. Tow truck came and driver jumped the car and I backed it out of garage and put the car in park and it shut the car down. I remembered the little latch and was able to get out and the tow truck driver jumped it again and left the charger on the car to load the car up on the tow truck. I see now there is a recall for audible seat belt warning that has not been fixed yet. The biggest issue I addressed with Ford was since there is only one way out how were the passengers suppose to get out and they told me they had to climb over everything to go out the driver's door. Then I asked what if the person is large and has disabilities they are stuck, also what if there is an accident and they hit the driver door then there is no way out. I also said what if the car is going to catch fire, then what? You can't get out. I mentioned we have a 2006 corvette and we have 3 ways to get out of t
When I am inside the car, the button to open the door from the inside (drivers side) is not working. As of right now there is no way to exit the vehicle from the drivers side. When we called Galpin Lincoln to make an urgent appointment since this is a safety issue - they said there was nothing they could do and we go online and make an appointment for a month++ out. My safety is currently at risk as there is no way for me to safely get out of my car since the door does not open from the inside.
AWD, Adaptive Cruise Control, infoTrac, and Collisiom assistance lights continue going off while on freeways. Have brought in several times in less than a year and I can-??t imagine that the ABS module is the issue as they reinstalled and it didn-??t work along with replacement of numerous sensors. Please look into this
AWD sensors repeatedly are going off then disappearing after car is turned on and off. Happens in City mostly but has triggered while driving on the highway. Caused all ability to use cruise control to deactivate. It also shows the down hill assist fault error.
This was the most recent issue I experienced with my Aviator, the first being electrical after 2 months of owning it. I was driving and the car completely shut off (engine, power steering, breaking) the electrical components went crazy, but I thankfully was not on a highway as I had to guide the truck until it stopped from moving 25mph+. I went into oncoming traffic but no one was there. Then I had to turn the truck back on. The dealership towed it as it is a safety issue and with the amount of times it has been in the shop, the problems increasing are worrisome.
The contact owns a 2020 Lincoln Aviator. The contact stated while driving at 45 MPH on an entrance ramp onto the highway, the accelerator pedal was depressed but the vehicle failed to respond. The warning message "Stop Safely Now" and "Full Accessory Power Mode" were displayed. The contact veered to the side of the road for a moment. The contact then continued to drive. The contact stated that the failure reoccurred while driving. The vehicle was taken to the local dealer where it was diagnosed that no issues were found; however, the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed that no issues were found. The contact's husband later received a warning message in his app stating, "High Voltage Battery". The vehicle was then taken to the dealer where unknown wires were tightened. The contact stated that the failure had been reoccurring while driving. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 10,000.
The vehicle main screen locks up and does not auto dim. It has been in the shop 6 times for this problem. No repairs are fixing the problem. Extremely distracting when driving.
I was driving and an alert to pull over came on. The car would not accelerate and I was in the middle of a parkway where speeds were 55 mph. It almost seemed like the car couldn't figure out to go to gas mode when the battery depleted the range. The car is a hybrid.
Vehicle was purchase in 12/2019 and garaged most of 2020 due to Covid. Started using vehicle in late 2021 and discovered a number of electrical problems that dealt directly with the safety systems of the vehicle. False vehicle theft alarms, "Pre Collision Assist Not Available" warnings continuously, "Remote Features Disabled" notices, "Hill Assist Warning " detected a failure, rear camera flickering, Adaptive Cruise control not functioning, adaptive headlights not functioning, Lane Keeping Assist warning and corrective non functional. Myself and any passengers were put at risk because of the vehicle inoperative and failing electronics. Pedestrians and Rear Cross traffic were put at rick due to intermittent failures of detectors and rea camera. Vehicle was in the possession of Planet Lincoln, Dallas for 4 different times totaling 30 days. Vehicle was examined by a Ford Engineer that was flown in from Ford Headquarters at Grapevine Lincoln for 5 days. Dealership or Ford Motors would not provide information of the issues found because of a Lemon Lawsuit we had filed. The issues began on or around August 2020. The last repair attempt by the Ford Engineer was performed in late December 2020. This attempt failed to correct all safety issues also.
There have been two recalls on this vehicle. One was a battery cable issue, the other is a backup camera issue. The battery cable was fixed. The backup camera has been worked on 6 times and has not been fixed. I have notified Lincoln they told me to visit another dealer. After two dealerships and 6 trips, the backup camera still flashes or goes blue. The dealer cannot fix. Also, the entire main screen in the vehicle has issues with 1. Locking Up (inoperable until shutting car down) 2. Screen does not automatically dim at night. Both of these issues are a huge distraction and causes us to look away from the road, or even pull over in bad areas to attempt to reset. This is also why the vehicle has been in 6 times for this issue. I believe the backup camera and screen are inter-related. Lincoln concierge has been notified. They are aware and are not fixing the issue. The vehicle is dangerous. I have videos and photos.
the radio screen at night will not dim/switch to night mode and it's a bright spotlight in your face while driving. This is blinding and dangerous. I believe this is a software glitch and I don-??t believe Lincoln is in a hurry to fix it unless the NHTSA steps in like they did for the back up camera issue. In my photos I-??m including you can see it is night with the headlights on yet the screen is in daytime mode almost washing out the camera lens due to it-??s brightness. I-??m also including a link to reform or discussions are picking up about this issue. As it is not just me noticing this. https://lincolnforums.com/forums/threads/%E2%80%9Cnight%E2%80%9D-display-background-bug.40837/#post-733751 For comparison I included one photo with green highlights to show what night mode is supposed to look like when it works.
The lights on the visor mirrors and the garage door opener located on the visor stopped working. 2 days later, all of the switches on the drivers door ( window controls and mirror adjustments) stopped working. Now the dome lights have stopped working. The dealership had the car for a week and performed a master reset and a DDM configuration and window learn procedure. None of these problems were resolved. Dealership states vehicle will have to be scheduled when a repair is made available. While most of these problems are merely an inconvenience, I feel there is a safety issue due to the fact that I have no emergency egress. The Lincoln concierge told me I can "just crawl over the console and go out one of the other windows." I can also not adjust the mirrors after a seat adjustment, which is also a safety concern. The dealership said I will have to make a manual adjustment until a fix is made available. There have been no warning lamps, messages, or other symptoms prior to the failure which happened 4 weeks ago. The dealership is Liberty Ford in Canton OH. RO number 797409. Lincoln case number 33186048-P8G5J5.
In reverse (both static and in motion), rearview camera flickers constantly between image and black screen making it unsafe to use car in reverse and depend on camera for visibility of obstacles. 4+ attempts to fix by Lincoln, including replacement of the rear backup camera under warranty, have not resolved this safety issue.
Display screen /rear camera goes blank and displays error message intermittently part for image processor was replaced and still occurs this happens when driving and also when in reverse
When putting the vehicle into gear (with the brake pedal pressed) it some times begins moving and the brake pedal does not engage the brakes. This forces the driver to quickly put the car back into park to stop the vehicle.
A D V E R T I S E M E N T S
- Glendale Heights, IL, USA