This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On delivery of the vehicle (6/5/2020), there was an error message on the console indicating an issue with a door lock sensor (according to the dealer). The dealership had the car for 3 days to make the repair. On 6/26/2020, we reported to the dealership that the front passenger door lock was not working and the button to open the door was inoperable. Today, 6/29/2020, the auto is completely dead. Apparently, the electrical issue drained the battery. This is a safety issue. What are we to do if we cannot get out of the car. Inoperable door opening buttons is dangerous. Further, when the car was parked in my driveway, it suddenly and on its own began flashing lights and the mirrors retracted some 15 minutes after we used the remote to lock the car.
Electronic door release on the interior drivers door has failed at 2200 miles. The button does not work at all and is loose in the door. This prevents exit from inside the car without using the manual override or rolling down the window to access the outside handle.
While driving the vehicle when backing up or pulling forward the back up camera, and the forward camera are not constant, and jitter rapidly. This can lead to an accident when a person is backing up and the camera jitters to the point where the person can not see clearly using the back up camera or the front camera during driving operations.
I was driving home and the engine coolant display on the panel all of the sudden was at the maximum. It then would not let me throttle any more, so I had to pull over to the side and turn the vehicle off. I did and let it sit 20 minutes and the issue was still present. Vehicle was towed to dealer. It turns out to be an instrument / electrical issue and the vehicle was not actually over heating. Same thing happened again 2 weeks later after the dealer had updated the instrument panel and replaced the sensor. My car had less than 5000 miles and been in the shop almost 5 times including these 2 instances.
I purchased the auto on Aug 24, 2019. I have encountered 5 issues with the vehicle so far - 3 mechanical and 2, cosmetic. I'll Focus on the mechanical. Beside the pending recall, I am experiencing the following: 1) the passenger seat in front row lacks the motor for the massage function. Lincoln has now taken over 2 months to repair due to lack of part. 2) the electrical parking brake comes on while driving occasionally. 3) the vehicle camera gets distorted when switching car on. Happened twice, last time it happened was a week ago 11/12.
A D V E R T I S E M E N T S
- Middle Village, NY, USA