I own a 2007 Lexus IS250 and the interior is melting. The dashboard has a glossy, sticky residue that has made driving during the day in sunny conditions impossible. The residue causes a glare that hinders my ability to see while driving. So much so that I almost missed a stop sign! the door panels are melting to the point that if you touch them the material sticks to your hands and clothing or just falls off and when I get it on my hands it causes a rash. I've contacted Lexus and submitted a request to have these parts replaced and I was quickly denied. I'm reporting this issue to you today because this is my only vehicle and I have no choice but to drive it and I wanted to document my concerns in case something were to happen. Thank you for your time. Have a great day!

- Coconut Creek, FL, USA

Dashboard is literally melting. Looks shiny and is sticky to touch. Leaves black residue on fingers and creates a dangerous glare on windshield.

- Brandon, FL, USA

The dashboard seems to be melting and Is sticky and shiny. It creates a blind spot when the sun hits it just right. I contacted my Lexus dealer in austin and they say car Is out of warranty so they want us to pay to fix it. I don't think a dashboard should be melting and turning glossy. This should be considered a defect that poses a safety issue.

- Leander, TX, USA

The dashboard Is melting and causing a huge glare on the windshield making it hard to drive. Also the material on the door panel Is like clay. Your nails dig in.

- Tampa , FL, USA

The dashboard of my 07 Lexus Is 250 has been oozing a greasy unknown chemical. Aside from being unsightly and dirty, this sticky dashboard poses a severe safety issue. On sunny days, very common in S.Florida, the chemical ooze produces a glare on the windshield that impairs the driver from having a clear unobstructed view of the road. I almost struck a pedestrian due to the fact that he was unseen by me due to the blind spot created by the glare. Luckily, I was able to stop in time. Being able to clearly view the road is essential in conducting a vehicle safely. Research needs to be conducted to see if the defective dashboards will have an impact on the effective and safe deployment of the passenger airbags if a slight graze by a fingernail on the dashboard causes it to break off, how will the it react with the speed and power that an airbag deployment will have. Another safety concern, that needs to be investigated is the toxic impact that this chemical creates, especially after being exposed to the heat of a parked car in the sun. Is anybody investigating the impact that this defective material may have on the health of my family and myself, after being exposed to this unknown substance on a daily basis" this material is reacting so unexpectedly by falling apart, how do we know it is not toxic? I 'm the original owner of this 'luxury vehicle' who has less than 60,500 miles. Lexus and the dealer, offered 25% off to repair the defective dashboard and doors. It is disappointing and troublesome to realize that Lexus does not acknowledge that this safety and quality issue is due to defective materials and not caused by regular wear and tear. What criteria does Lexus use to decide who gets this manufacturer defect repaired for free and who pays $3000? how is it possible that my floor mats have outlived my dashboard and door panels"

- Miami, FL, USA

Dashboard of the car has melted, specifically right in front of the driver position. The size of the melting/shiny reflective area is round and like 9 inches wide. The reflection of the shiny melting rubber from the dash affects having a clear visibility of the road. This is a safety hazard and not acceptable for a relatively new vehicle. This happened for the first time over two years ago, but it just keep getting worse, the car is driven by my pregnant wife.

- Irvine, CA, USA

Dashboard Is extremely sticky as if melted and causes an awful glare on the windshield during night and day hours. Lexus said this was a vanity issue and would not warranty it out. I do not have the money to replace the dashboard. Also the handles on the doors where the same materials Is, very soft and able to be manipulated which does not affect driving but it Is an issue.

- Largo, FL, USA

Dashboard on this vehicle Is slowly melting off causing a hazardous glare when driving. The glare interferes with vision while driving. With the dashboard melting I am now questioning whether the air bags are in full function or if they are faulty. The door panels are staining clothing and handbags as well. Lexus has said this has been reported many times and they are aware but they are unable to assist with this issue. Driving this car during daylight Is becoming dangerous.

- Tampa, FL, USA

Took car to dealership due to shiny and sticky dashboard. Was told this Is a known problem but will not repair under good will since warranty has passed. Dashboard Is extremely sticky, will this cause air bag problems during an accident? the shiny surface also reflects and makes driving difficult in sunlight.

- Salinas, CA, USA

Very big glare in dashboard that blinds your view in the windshield while driving.

- Land O Lakes, FL, USA

The dashboard is sticky, chipping and melting resulting in a blinding glare on the driver side wind shield. The glare reduces and hinders visibility and it has become a safety concern and hazard. The dash and door panel are so soft that anytime I bump it with my nail or ring, a chunk of the dash comes out. This melting is a potential hazard for the function of the air bags.

- Stuart, FL, USA

Rearview mirror on all Lexus models shows black "tiger" marks across the mirror causing a potential safety issue. Have asked Lexus to fix and said no. They know it's a known issue.

- Nashville, TN, USA

Black dashboard and inside door panels are melting on my 2007 Lexus Is 250. While driving, the sun will glare off of the melting dashboard compromising viability to the driver. If you touch the dashboard, an imprint Is left. Valet services are unable to place tickets, or any other material for that matter, on the dashboard because it will stick to the dashboard and leave residue. The same material Is used for the door panels. As you open the car door from the inside of the vehicle, the black material gets caught under male and female fingernails, gouging the material. I believe this Is a manufacturing defect. This Is not a result of owner neglect. On a side note; this vehicle has lived in many environments - Colorado (dry climate), Texas (dry climate), and Florida (moist and warm climate). Lexus customer service has been contacted and does not take responsibility for the defect. If I want it fixed, Lexus states that it Is my financial responsibility to replace. If cosmetics and quality are not important to Lexus, safety should be!

- Port St Lucie, FL, USA

As I drove down I95 my visibility was impaired by a large glare on my window cause by a reflection off of the melted and defected Lexus IS250's dash board. I have brought this up to Lexus of pembroke pines and was told the can not do anything for me.

- Hollywood, FL, USA

A few months after I purchased this car back in 2011, I started to notice that the dashboard and front door panels started to deteriorate; literally looked like they were melting. It feels very sticky, it gets scratched easily from the slightest touch, but the main thing is the dash, it looks so shiny it creates a horrible glare that reflects on the windshield and makes the visibility very difficult and it just gets worse and worse with time. I have complained several times with the dealership, they say they will only cover the repair partially but still the amount that would come out of my pocket is significantly high. According to what I have researched, Lexus released a service bulletin about this issue with the sticky/shiny dash and door panels. However, the extended warranty on my car would not cover the repair/replacement of the parts. I just hope they are aware that this goes beyond of being only a "cosmetic" problem, because just the glare on the windshield itself can become a significant driving hazard.

- Plantation, FL, USA

I leased my Lexus IS250 back in 2007 and have since then been the only owner. Since then the dash board of my car has been melting and now causes a horrible glare/reflection on my windshield creating poor visibility when driving on sunny days which is most days her in South Florida. Also the inside door panel material has become very soft to touch and seems to be melting also. After discussing this with Lexus they offered me to go 50/50 on the repairs to have these problems corrected which means hundreds of dollars out of my pocket for a repair that is due to poor materials. My main concern however is them doing something about the dashboard because have a blind spot on a windshield is a very unsafe condition for any driver.

- Lauderhill, FL, USA

The dash of my 2007 Lexus Is 250 has been deteriorating for over a year. It appears to melting and Is very shiny causing extreme glare to the front windshield. The glare can be so severe at times that it impedes visibility. I have been in contact with the nearest Lexus dealership multiple times regarding this issue. I have sent pictures at their request and can't seem to get a definitive answer as to when repairs will be initiated. The service department Is in agreement that this a "severe" case of dash material breakdown I have researched "melting dash" on the Lexus forums and the problems with my dash Is not an isolated problem.

- Lake Charles, LA, USA