Technical Service Bulletins (TSBs) for the 2017 Discovery are official communications between Land Rover & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Issue: The customer may express a concern that vehicles drift to the right during straight ahead driving. The concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving. Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. Read More »
Issue: The customer may express a concern that vehicles drift to the right during straight ahead driving. The concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving. Read More »
Issue: The customer may express a concern that vehicles drift to the right during straight ahead driving. The concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving. Read More »
Issue: The customer may express a concern that vehicles drift to the right during straight ahead driving. The concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving. Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Read More »
Issue: The customer may express a concern that vehicles drift to the right during straight ahead driving. The concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving. Read More »
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Read More »
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the ... Read More »
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight ... Read More »
Issue: A small number of Customers with 17MY L538 Discovery Sports and L550 Discovery Sports with Active Driveline may complain of a grinding noise and vibration from their vehicle when transitioning from 4WD to 2WD. Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
Issue: A customer may report that one or both of the messages "Suspension fault, Drive with care." or "Adaptive dynamics fault" are displayed intermittently on the Instrument Cluster. Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Read More »
The EPB (Electric Park Brake) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be displayed, and the EPB may not release. Read More »
Situation: A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where, as a result of a prior Car Configuration File (CCF) update, the Autonomous Emergency ... Read More »
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. Read More »
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment). Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected ... Read More »
TDV6 17MY L462 vehicles experience a hesitation/shudder while driving approximately 30-55 mph and 1400-2000 RPMs, approximately A? into warm-up phase and the engine speed begins to flutter visibly on the tachometer. Read More »
Check Engine Light illuminated - P2002-00 for DPF Efficiency below threshold is stored in the PCM. This is usually not paired with any Red/Amber warnings for unsuccessful regeneration. Read More »
The Check Engine Lamp is on and the vehicle is running rough. DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed. Read More »
A customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400-2000 RPM. The engine speed begins to visibly flutter on the tachometer. This occurs during warm up after a cold start. Read More »
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the ... Read More »
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving ... Read More »
Situation: An engine hesitation at approximately 20mph during light throttle (1,400-2,000 engine Revolutions Per Minute [RPM]) may be evident. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
TDV6 16-18MYMY3.0L TDV6 equipped vehicles have a MIL and a??Restricted Performancea?? on the instrument cluster and P0234-77 stored in the PCM Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and in some cases, a front fender has been installed without air flow ducts. Read More »
An 'Engine oil overfill' warning message may be displayed on the Instrument Cluster (IC). This warning could occur when the engine oil is warm/hot. Read More »
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may ... Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp ... Read More »
Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level. Read More »
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may ... Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp ... Read More »
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM). Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Read More »
The Check Engine Lamp is on and the vehicle is running rough. DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Read More »
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Read More »
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly ... Read More »
When connected toa diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. Read More »
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy Read More »
The MIL is illuminated on the IPC with Diagnostic Trouble Code(s) (DTC) P0234-77 stored in the Powertrain Control Module (PCM) which may be accompanied with DTCs P2463-00 and P246B-00. Read More »
TDV6 17MY L462 vehicles experience a hesitation/shudder while driving approximately 30-55 mph and 1400-2000 RPMs, approximately A? into warm-up phase and the engine speed begins to flutter visibly on the tachometer. Read More »
Customer may have a concern of engine speed fluctuation felt as a hesitation A? into the warm up phase at approximately 1500-2500 RPMS. This occurs with a constant throttle input. Read More »
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. Read More »
Check Engine Light illuminated - P2002-00 for DPF Efficiency below threshold is stored in the PCM. This is usually not paired with any Red/Amber warnings for unsuccessful regeneration. Read More »
A flashing DRIVE (D) on the Transmission Control Switch (TCS) after a period of coasting (traveling downhill, etc.) and the transmission may default to a pre-selected gear. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster with DTC (Diagnostic Trouble Code) P0234-77 stored in the Powertrain Control Module (PCM). DTC P2463-00 and P246B-00 may also be stored. Read More »
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »
A customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400-2000 RPM. The engine speed begins to visibly flutter on the tachometer. This occurs during warm up after a cold start. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated and a restricted performance message may be displayed. Upon further investigation, DTC (Diagnostic Trouble Code) P0299-77 is stored in the Powertrain Control Module (PCM). Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Read More »
Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 ... Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly ... Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon further diagnostics, the Technician may find Diagnostic Trouble Code (DTC) P0496-00 is stored in the Powertrain Control Module (PCM). Read More »
A customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400-2000 RPM. The engine speed begins to visibly flutter on the tachometer. This occurs during warm up after a cold start. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Read More »
An 'Engine oil overfill' warning message may be displayed on the Instrument Cluster (IC). This warning could occur when the engine oil is warm/hot. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Read More »
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which have had a transfer case replacement and, as a result of an incorrect instruction in the Workshop Manual, may ... Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which have had a transfer case replacement and, as a result of an incorrect instruction in the Workshop Manual, may have had the incorrect torque ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which have had a transfer case replacement and, as a result of an incorrect instruction in the Workshop Manual, may ... Read More »
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy Read More »
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly ... Read More »
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC). Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and 'Track' list tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
Due to insufficient ground contact at G4D178 Battery earth stud, various fault codes may appear and symptoms related to voltage drop, high ground point resistance and power supply. Read More »
Due to insufficient ground contact at G4D178 Battery earth stud, various fault codes may appear and symptoms related to voltage drop, high ground point resistance and power supply. Read More »
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems Read More »
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Read More »
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon further diagnostics, the Technician may find Diagnostic Trouble Code (DTC) P0496-00 is stored in the Powertrain Control Module (PCM). Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an unexpected alarm activation (with the vehicle locked) occurs and/or the vehicle cannot be locked. Read More »
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Read More »
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may ... Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp ... Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
A 'Check Pedestrian System' message may be displayed on the Instrument Cluster. Upon further diagnosis, DTC (Diagnostic Trouble Code) B1475-96 may be stored in the Restraints Control Module (RCM). Read More »
When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the user may notice that PATHFINDER does not respond even though the ?Replace ECU? button has been selected. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the message 'Service Required' is displayed within the Instrument Panel Cluster Control Module (IPC), the message cannot be cleared and the ... Read More »
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Read More »
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... Read More »
SOS Limited Functionality displayed on the Instrument Cluster (IC) and Multiple Diagnostic Trouble Codes (DTC?s) may be stored in the Telematics Control Module (TCU). Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated and a restricted performance message may be displayed. Upon further investigation, DTC (Diagnostic Trouble Code) P0299-77 is stored in the Powertrain Control Module (PCM). Read More »
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 ... Read More »
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, ... Read More »
Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool or Pathfinder, the vehicle may be displayed as either Discovery, Discovery Sport or XF on mobile devices connected via Bluetooth. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM). Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay. Read More »
A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated and Diagnostic Trouble Code (DTC) P0016, P0017, P0026, or P0341 may be stored in the Powertrain Control Module (PCM). Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM). Read More »
Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 ... Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15?C or lower) ambient ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Issue: A customer may report that one or both of the messages "Suspension fault, Drive with care." or "Adaptive dynamics fault" are displayed intermittently on the Instrument Cluster. Read More »
Issue: A customer may express a concern that the instrument cluster displays the cruise control value all the way down to 10MPH or 10KPH but the cruise control value is not displayed on Head Up Display below 20MPH or 20KPH. Read More »
Situation: One or more of the following may be evident: ? The engine does not start; ? The engine lacks power; and/or ? The engine runs rough. Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
Issue: Customer may arrive at retailer with concern relating to loss of performance and engine MIL light illuminated on instrument cluster. Read More »
Issue: Reports have been received that Advanced Driver Assist System (ADAS) cannot be selected within the Instrument Cluster menus, (feature remains 'greyed out') and one or more of the following DTC's are stored in the Image Processing ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the Deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the customer to manually close the ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the ... Read More »
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected ... Read More »
When activating the max defrost setting from an OFF condition on the climate control, an abnormal "hooting" type sound may be heard from the instrument panel. Read More »
A 'DEF (Diesel Exhaust Fluid) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Read More »
Issue: Technician unable to reset service interval on Instrument Cluster using Pathfinder following an oil service on 18MY non Plug-in Hybrid Electric Vehicles and non Hybrid Electric Vehicles only. Read More »
Issue: Technician unable to reset service interval on Instrument Cluster using Pathfinder following an oil service on 18MY non Plug-in Hybrid Electric Vehicles and non Hybrid Electric Vehicles only. Read More »
Issue: Technician unable to reset service interval on Instrument Cluster using Pathfinder following an oil service on 18MY non Plug-in Hybrid Electric Vehicles and non Hybrid Electric Vehicles only. Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where, if the message 'Service Required' is displayed within the Instrument Cluster (IC), it cannot be cleared and will continue to display this ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where, if the message 'Service Required' is displayed within the Instrument Cluster (IC), it cannot be cleared and ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where a hissing or single pop noise may occur. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Read More »
Issue: After completing Q634 or Q627, the customer may report the clock is not displayed in the touchscreen, or freezes after start up, or displays a different time to that in the Instrument display. Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where, as a result of a prior Car configuration File (CCF) update, the Autonomous Emergency Braking (AEB) and Driver Fatigue Alert ... Read More »
Issue: Reports have been received that Advanced Driver Assist System (ADAS) cannot be selected within the Instrument Cluster menus, (feature remains 'greyed out') and one or more of the following DTC's are stored in the Image Processing ... Read More »
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
Jaguar Land Rover North America would like to provide more information about the latest InControl? Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation ... Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Technician unable to reset service interval on Instrument Cluster using Pathfinder following an oil service on 18MY non Plug-in Hybrid Electric Vehicles and non Hybrid Electric Vehicles only. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Situation: In response to customer feedback on the performance of the InControl? Touch Pro system, Jaguar Land Rover has developed a software upgrade. Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select ... Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking. See figure 1 attached. Read More »
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking. See figure 1 attached. Read More »
Issue: Land Rover Discovery (L462) prior to the vin of LR008316, Customers or Retailers may report that the Headlamp Profile to the fender (Wing) or the Headlamp to Grille / Bumper profile is incorrect ? see attached file for ... Read More »
Issue: Land Rover Discovery (L462) prior to the vin of LR008316, Customers or Retailers may report that the Headlamp Profile to the fender (Wing) or the Headlamp to Grille / Bumper profile is incorrect ? see attached file for ... Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15?C or lower) ambient ... Read More »
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident Read More »
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident. Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the exterior 'A' pillar windshield moulding seals may come loose. Read More »
SITUATION: An issue has been identified on certain vehicles within the listed. Affected Vehicle Range where the exterior 'A' pillar windshield moulding seals may come loose. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident. Read More »
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
A customer may report a visual discoloration around the peripheral face of the left hand rear and right hand rear tailgate or body side rear lamp assemblies. The concern may also be described as a blister like appearance. Read More »
A customer may report a visual discoloration around the peripheral face of the left hand rear and right hand rear tailgate or body side rear lamp assemblies. The concern may also be described as a blister like appearance. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Customers of 17MY Discovery, may report that they are unable to open their bonnet when operating the release handle to it's maximum hard-stop position. Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the ... Read More »
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW ... Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and in some cases, a front fender has been installed without air flow ducts. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the Deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the customer to manually close the ... Read More »
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Customers of 17MY Discovery, may report that they are unable to open their bonnet when operating the release handle to it's maximum hard-stop position. Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: Retailors are replacing hood/bonnet seals (see Fig.1 & 2 of attached illustrations) that are visually different between left and right hand side. Affected part numbers are: ?LR076984 ?LR076973 Read More »
Issue: Retailors are replacing hood/bonnet seals (see Fig.1 & 2 of attached illustrations) that are visually different between left and right hand side. Affected part numbers are: ?LR076984 ?LR076973 Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the exterior 'A' pillar windshield moulding seals may come loose. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
Issue: Customers of 17MY Discovery, may report that they are unable to open their bonnet when operating the release handle to it's maximum hard-stop position. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: Customers of 17MY Discovery, may report that they are unable to open their bonnet when operating the release handle to it's maximum hard-stop position. Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: A customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400 -2000 RPMs. The engine speed begins to visibly flutter on the tachometer during a cold start. Read More »
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15?C or lower) ambient ... Read More »
The front grille may become loose. Should this occur, a rattle may be heard, damage to the paint between the hood and the grille may occur, and/or the grille may protrude from the front of the vehicle. Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
Issue: During PDI, an additional bag of unused seat trim parts (as per the image attached) may be discovered inside those vehicles fitted with non-sliding, fixed 2nd Row Seats. Read More »
Issue: Any issue affecting the operation of Climate Control Seats. For example: Seat heating or cooling inoperative, Intermittent operation, Noisy operation, Poor heating or cooling efficiency, Heating or cooling operation slow. Read More »
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment). Read More »
Situation: When operating the third row seat intelligent seat fold feature, the left seatback may fold down and then return to the raised position. Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where, as a result of a prior Car configuration File (CCF) update, the Autonomous Emergency Braking (AEB) and Driver Fatigue Alert ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where, as a result of a prior Car Configuration File (CCF) update, the Autonomous Emergency ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message ... Read More »
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving ... Read More »
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are ... Read More »
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code (DTC) B12BD-31 "Rear Camera - No Signal" and or U1A4B-49 "Control Module Processor B - Internal Failure" stored in ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the ... Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC). Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the rear roof blind aperture seal may become adrift from the body, potentially resulting in loss of function of the ... Read More »
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy Read More »
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
When activating the max defrost setting from an OFF condition on the climate control, an abnormal "hooting" type sound may be heard from the instrument panel. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ... Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle. Read More »
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle. Read More »
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where when the hood release lever is pulled, the lever reaches the limit of travel and the hood may not release. Read More »
An authorized Land Rover retailer will check the hood operation and if necessary replace the hood release cable prior to vehicle handover to the customer. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 ... Read More »
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis. Read More »
Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool or Pathfinder, the vehicle may be displayed as either Discovery, Discovery Sport or XF on mobile devices connected via Bluetooth. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible ... Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible ... Read More »
The air blowing through the A-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment. Read More »
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. Read More »
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay. Read More »
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle. Read More »
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) ... Read More »
Issue: This SSM is for a ?No Audio? symptom on the Meridian Surround Sound System. The surround sound system can be recognised in the Audio Settings menu. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to ... Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx. Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and in some cases, a front fender has been installed without air flow ducts. Read More »
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Read More »
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ... Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 ... Read More »
Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool or Pathfinder, the vehicle may be displayed as either Discovery, Discovery Sport or XF on mobile devices connected via Bluetooth. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible ... Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air ... Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay. Read More »
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro system. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool or Pathfinder, the vehicle may be displayed as either Discovery, Discovery Sport or XF on mobile devices connected via Bluetooth. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: A customer may report a concern that after a DVD is inserted in the Optical Disc drive on vehicles manufactured with the In Control Touch Pro infotainment system the following message is shown intermittently: "Disc error - Check ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select ... Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the ... Read More »
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined. Read More »
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
On vehicles fitted with the InControl? Touch? Information and Entertainment System, the system may intermittently, and without user input, 'reset' -- the touchsceen will become blank and then display the Land Rover logo. Read More »
Issue: Customers have reported HSE badges on the trunk of HSE Luxury vehicles. Retailers are replacing the HSE badge to meet customer expectation. Cause: At 17 Model Year, the "HSE LUXURY" badge has been replaced with "HSE". Read More »
Issue: Customers have reported HSE badges on the trunk of HSE Luxury vehicles. Retailers are replacing the HSE badge to meet customer expectation. Cause: At 17 Model Year, the "HSE LUXURY" badge has been replaced with "HSE". Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis. Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift. Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
A customer is complaining that while driving with climate control off she turns on max defrost you get a loud groaning noise as the defroster comes on. I road tested with the customer and heard the noise. Read More »
EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC). Read More »
Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as due to a faulty air conditioning compressor. Read More »
The air blowing through the A-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air ... Read More »
A customer is complaining that while driving with climate control off she turns on max defrost you get a loud groaning noise as the defroster comes on. I road tested with the customer and heard the noise. Read More »
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are ... Read More »
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are ... Read More »
