This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield crack developed from the lower left driver side, up and across to the middle of the glass right in the field of view of the driver. There was no chip, no strike of any kind. Simply pulled the car out of the garage where it is kept daily and went 1 mile to the mail box. The crack appeared on my return and is getting larger. Did my research and found out about the class action lawsuit. I've seen where it is very much a known issue. I will contact KIA customer care next and then the dealership.
About a year ago I was having issues with my windshield wiper fluid working. When I took my car in for repair they told me a rodent had chewed though it and needed to be replace. This was not going to be covered under warranty. About 2 months ago my engine light turned on. I took it to the dealership and they said rodents has chewed through my knock sensor wiring. This is also not covered under warranty. Replacement is going to cost about $900. While researching his on online seems like this is a big issues with thousands reporting the same thing. Kia North Austin knows this is a problem and works on many cars a day with these same issues. This needs to be looked into and the car companies need to take responsibility. I never had this issues with my Ford Explorer which I had for 10 years parked in the same spot as my Telluride. I did not have a big rodent problem at my house. Any help would be appreciated.
In preparation for winter driving operations that include clearing the windshield of snow and ice, "before entering the vehicle"; both windshield wiper arm assemblies are not able to be lifted away or disentangled from the windshield glass due to the specific design interference of the hood. ************* Without properly clearing the wiper arms, wiper blades and windshield of ice and snow, operating the vehicle is not safe. *************
Small pebble was kicked up onto the Front Windshield on normal 35 mph street driving. I have read up on many instances that the Kia Telluride has had many issues with thin or defective glass that is not able to withstand simple small rocks.. This is a MAJOR safety issue and concern that KIA must acknowledge for 2021 and 2022 Telluride owners.. Apparently they noted issues on the 2020 when they were released. In many cases creating a small chip that becomes a major crack once it starts running.. Ours was attempted to be repaired by Safelite AutoGlass.. But still a few months later the crack expanded and began getting longer. KIA must begin to extend warranties for Telluride Owners as this glass is NOT meeting safety standards in protecting passengers.. It may become more evident if someone eventually gets seriously injured if the cracking / shattering glass enters the cabin injuring passengers / children.
While puling down our gravel driveway at a low rate of speed, a small gravel rock hit the passenger side lower corner of our windshield causing a very small circular chip in the glass. Day 0 - We pulled into our garage immediately evaluating what we knew happened because we heard it... and we couldn't find ANYTHING. Day 1 - The next morning we looked again and found the tiniest dot (and I mean dot sized) and felt SO glad that it wasn't bigger than that. Day 3 - The indented "dot" became a full blown cracked line about 5 inches long and continued to grow in size a little more each day... until we had no choice but to replace the windshield entirely as it expanded across the entire windshield, from passenger side bottom corner to the driver's side upper corner! This is not normal. I've had several gravel rocks hit my windshield (from our driveway) and this has never happened. The fact that it did cause a small chip, I'm certain it would have stayed as a small chip in any other vehicle.
The vehicle is available for inspection. The vehicle windshield just cracked while the vehicle was parked in a driveway. Something must be defective in the manufacturing process. Windshield that just crack for no reason can cause safety concerns while driving for the passengers and other vehicles. The car was not being driven but simply the windshield cracked. We have not yet got it inspected by the dealer or other party/agency. The issue has not been recreated yet. Since it was parked it is unknown if any indicator lights or other warning occurred. This happened in the City of Orange California July 1, 2023. I would like a response from your agency about if others have reported this problem because Kia Motors was not very helpful. Where else can I get information about this issue" What else should we do" Please help.
My windshield cracked in March 2023 from a small stone on passenger side. In June 2023 I had the windshield replaced by Kia. 2 weeks later, windshield cracked from under the A post on the driver side. Kia dealership has said it was an outside source of impact, but it broke while driving, normal conditions and only vehicle on roadway. Kia is refusing to replace windshield again. 1st windshield was $1200. 2nd windshield the dealership offered not to charge labor, windshield will still cost $950.
Saturday July 8 2023 heard crackling sounds like static coming from approximately 3/4 across the front console. Turned off radio, disconnected phone. Sounds continued, with no connection to road conditions or speed. Sunday July 9 2023 sounds continued intermittently. Monday July 10 2023 crackling sounds continued until a loud pop was heard. Windshield cracked at approximately 3/4 across the front and center of vertical (mid passenger vision). Very small center dot with three lines - looks like a bowtie or cat whiskers - intersecting at the dot, with a horizontal and two diagonal lines. Crackling sounds have since ceased. No impact to the windshield was detected prior to the crackling sound beginning.
The windshield is fragile. A small rock hit the windshield at highway speed and started to crack. This is the 2nd time this has happened. 11,000 miles on the vehicle and getting the windshield replaced for a seconded time. KIA needs to make the glass alot stronger to hold up to a minor rock chip.
A minor rock hit the windshield and caused a 1 inch crack approximately. It would have been small enough to fill in, however, the next day it spread to more than half the windshield after being in the sun. There is an existing letter referencing this exact issue from 2019 and looks like this is still an ongoing issue with the Telluride models and has not been remedied. https://static.nhtsa.gov/odi/tsbs/2019/MC-10168561-0001.pdf
The windshield easily cracked during standstill and parked. The vehicle was relatively new at 8000miles. There was no visible evidence as to debris coming from outside.
Minimal impact caused immediate massive cracking across majority of front windshield. Spoke with others who own the same vehicle have had similar issues with fragile windshield glass
While driving, a small rock hit the the windshield. This caused a circular Crack in the windshield. The crack seemed excessive given the low rare of speed (approximately 25mph). My concern is that if the windshield cracks easily from a small rock at a low speed, it won't hold up at higher speeds or to an average sized piece of road debris.
1. Windshield. Yes. Pics have been taken. 2. Windshield cracked just sitting in driveway having not been driven at all the day before it was noticed. Has increased in size drastically over only 2 days 3. Car has a svc appt for 2/17/23 for inspection. 4. No to any. 5. None. Does not apply. When windshield cracked was bounced, the vehicle was not driven at all the day before. 2 days prior, there was no visible Crack or chip of any kind. Sunshade is used every day. The size of the Crack grew immensely over the course of just 2 days.
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- Ballston Spa, NY, USA