This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was traveling on a local road at approximately 35 mph, with only 1 other vehicle near me. I heard a crack, but did not see any rock hit the windshield. I immediately saw a spider crack form on the driver's side. The car is less than a month old and the windshield has no previous wear.
I was driving on the highway at a speed of 55MPH when a small rock hit my windshield. It was not a large rock, probably closer to a pebble. My Telluride-??s front Windshield cracked immediately to a length of almost 20 inches long, horizontally.
- Chester, NY, USA
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Small rock hit windshield on very edge, the initial impact only produced a chip not much larger than the tip of a ballpoint pen but within minutes a large crack has spread at least 18" across the windshield. Based on research online this is unfortunately a very common issue and has been going on since at least 2019 when the company acknowledged the issue with a "goodwill" customer service initiative to replace damaged windshields for this exact issue. Still waiting to hear from dealer on potential resolution.
While driving at approximately 35 MPH, with no vehicles, pedestrians, lawnmowers, trees, road hazards, etc., near, the windshield spontaneously cracked near the passenger side pillar. The initial crack was circular with spider-webbing, the longest of which was approximately 6 inches (not exact due to being measured with a hand as reference). The vehicle was immediately parked, and upon return to the vehicle 1 hour and 45 minutes later, the spider-webbing had spread to approximately half the length of the windshield from the initial crack at the passenger side, to the driver side. My wife confirmed that there were no vehicles traveling the opposite direction, no pedestrians, overpasses, trees, vehicles, or other logical causes near the vehicle immediately following the initial crack. It seemed to occur spontaneously, my wife stated she heard what she could best describe as "the sound of glass cracking like in a horror movie" and observed the initial crack. Due to the rate of the spreading, and fear of further integrity failures, the vehicle is parked. I contacted Kia due to the 2020 good will letter concerning windshields, and was told this did not apply to the 2022 due to it not being the appropriate year, and would have to cover the replacement of the window out of pocket or through insurance. No warnings, no noise indicative of something striking the windshield, no damage to any other components including the paint, etc. It just seemingly cracked, the only reason I could deduce is due to the temperature today being approximately 85 degrees, and the vehicle was parked in the sunlight due to the parking not being shaded. Perhaps the exposure resulted in the initial failure and subsequent spider-webbing. This vehicle was purchased brand new on 12 June, 2022.
Windshield is cracked and only after 3 weeks of purchasing. The crack is in the top middle of the windshield and is spreading very rapidly across the passenger side. Very disappointing considering the price of the vehical!
I have experienced 3 windshield cracks within the visual field since purchasing the vehicle new. Each time the pebbles are small and the crack is requiring complete windshield replacements
I was the first car in line stopped at a traffic light - no vehicles in front of me - and I heard a loud pop. Immediately, I noticed a curved crack in the upper center of the windshield that wrapped below the rear view mirror area. There was no impact to the glass at the time - the windshield just simply popped for seemingly no reason whatsoever. This has been an issue on 2020 and 2021 Kia Tellurides, and Kia has been aware of this issue for a while, blaming it on a "windshield bonding problem" at the factory.
We have had the vehicle for less than a year and the windshield has already broken twice from very small/light pebbles. The star caused by the most recent one was so small we didn't even hear it and has now spread to a 30"+ crack across windshield. We learned through researching that the windshields on these cars are becoming notorious for easy breakage and we do not feel safe having such a weak windshield.I have been driving for 18 years and have only ever once before had a windshield need replacement. The crack is so large I am afraid the glass will fall through while driving and it distorts the view. Should not have to keep replacing the windshield for every grain of sand that strikes it!
Windshield crack developed 6 inches above from bottom from drive side when driving on highway after 2 hours of drive. No one near my vehicle and not related to any Collison. Crack increased from 3 inch to half of the screen on parked car. Not inspected by police or insurance company as of now. Went to dealer in Norwood, MA and person at dealership reviewed and confirmed it happed without any specific external hit.
Windshield. Windshield was chipped by a flying rock or piece of debris on the right side just at the edge on February 14, 2022. Within one to two weeks a crack had formed and went two-thirds of the way across the windshield in the view of the driver. Windshield was repaired on March 31, 2022. On April 13, 2022, less than two weeks from the replacement, a flying rock hit the windshield and caused a chip at the very bottom of the middle of the windshield. Within two weeks the chip had formed a crack and went half way up the windshield, turned, and went almost all the way across the passenger side of the windshield - in the view of the passenger. it appears many Kia owners have had the same issue with small chips causing extreme cracks in the windshield which resulted in having to replace the windshields numerous times.
Completely random windshield crack with unknown cause. Doesn't appear to be from impact, discovered after vehicle had been sitting undisturbed in private driveway, no wear near other persons, vehicles, or poor weather.
Windshield is so thin. I have 2 cracks within 2 months. One is right in my line of vision. Dealership won-??t fix it even though I-??m reading this is a common problem.
A D V E R T I S E M E N T S
- Springfield, VA, USA