This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Opened the sunroof today for the first time in over a year. The sunroof opened with no problem. Tried to close sunroof, and it will not close all the way. Tried multiple times to open and close without success.
The pearl white paint on my vehicle started to delaminate (confirmed by Wallace Kia Collision center). It started at approximately 24,000 miles, approximately 9 months past Kia's 3 year paint warranty. This is a known issue with the paint - pearl white, with many manufacturers affected. Kia, thus far, has refused to cover the repair.
Was opening the sunroof and heard a popping sound. Wind deflector arm broke and now the sunroof will not close all the way leaving the risk of interior of car getting wet and creating mold since I live in an already humid climate.
- Lexington, SC, USA
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I have it so the doors do not automatically unlock when I arrive somewhere. When I arrive at a destination and put the car in park, the people in the backseat cannot pull the handle to get out. If the child safety lock (which is a button on the door handle with the window and lock buttons) is ON, the back windows and the door latches do NOT work. If the child safety lock is OFF, the windows work but the door still cannot be opened using the latch. This seems like a safety issue to me, since most people will reach for the latch in an emergency, but they can't get out. I have to push the unlock button form the driver door. If it is pushed on the front passenger door, it will not unlock the back doors.
Sunroof is stuck open. Some plastic has broken off inside the track while simply opening the sunroof. It cannot be closed. The dealer said 'sorry we can't close it. For $4,000 we can replace the entire sunroof". This is a safety issue. I have seen on other forums this happening a lot with this model. The glass can shatter, it can fly off the tracks. This is clearly a mfg issue and not an user issue. It should be recalled or at the very least warrantied.
The sunroof will not close. Kia published a technical service bulletin (#319) in July 2023 related to this issue. The plastic wind deflector and track appear to have broken. We are unable to drive the vehicle due to inability to close (electronically or mechanically) the sunroof during any inclement weather.
The barely used sunroof made a clicking noise, and now will not open or close. It looks askew and now cannot drive in inclement weather. There seem to be many people with this issue when you google it online and deserves a recall. Thanks.
I closed the sunroof and heard a noise. The sunroof would not close and looks to have came out of the track. Now it is stuck partially open. I am not able to drive in the rain. I have tried to self diagnose and it looks like the bug deflector broke and caused the sunroof to misalign.
I don-??t ever use my sunroof but noticed it was slightly open bc I saw light coming through. I tried to close it and it came off it-??s track on one side. Given that the vehicle has had several recalls having to do with electronic features causing fires, I worry about this issue causing a fire. Also, it-??s unsafe to drive during a storm.
We were driving down Hwy 321 going approximately 65 mph and the sunroof just exploded. There were no other vehicles close for it to be hit my a rock. It sounded like a gunshot and glass went everywhere. Very dangerous and scary!
Sunroof jammed open and was unable to be closed. There were no warning lights associated with this issue. I took the sunroof apart and found the bug deflector springs wedged themselves in the sunroof track, causing it to overload itself and break its mechanism.
The vehicle had approx 10k miles and I simply tried to open the sunroof before leaving my driveway and something snapped. The Sunroof was then stuck in the open position, I could not close it. I called my regular dealership for help as it was under warranty and practically new. The dealership said they are too busy to help me, I have no garage and there was rain in the forecast. I called other dealerships and was able to find one who would take it in for a look. I was told it might take a few days and left the car. After a few days the dealership said they needed to order parts, that the entire sunroof track has to be replaced and it may take weeks. They were able to close the roof and I picked up the car, I had to take it back as wind was coming in as I drove and rain can too. I returned for repairs and issues approx 5 times until it was "repaired". I have not opened the sunroof again since, for fear of additional problems and no longer under warranty as many other Kia Telluride owners who have this issue with the sunroof. Being away from home and it breaking again would be a disaster and having to drive from a secluded area with unpredictable weather can be dangerous.
The sunroof wind deflector broke while closing the sunroof while parked. This dislodged the sunroof mechanism from its tracks and prevents the sunroof from closing.
I am concerned with the solution to the vehicle recall. After taking care of the recall. You now have to disengage the parking break before driving the vehicle. What damage is happening if you do not do this or what potentially could happen if you do not disengage in the long run. Why was the engine not replaced?
A D V E R T I S E M E N T S
- Moreland, GA, USA