This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sun roof has only be used several times during the year. The sun roof plastic mechanism parts are broken. This causes the sun roof to be unable to close. With the sun roof slightly open and unable to close, my fear is that it may flip open in the highway and hit another car behind me. The car has been brought to the dealership to inspect and it will cost over $5,000 dollars to fix and replace the whole sun roof assembly. I feel this is a manufacturer defect as many other Telluride owners are having the same sun roof issue. There were no warnings or symptoms prior to this issue.
Around 65,000 miles Rear self-leveling shock absorbers started making clunking noises, now they're extremely stiff, not compressing with weight, even small speed bumps affect the rear of the car, rear/cargo bouncing up violently over mild speed bumps, rough on 2nd/3rd row passengers. the standard front shocks which are still good. The problem, reproduced on a drive, verified by a dealership service department tech. Local dealership reported problem to Kia, and Kia offered to cover parts but I'd be charged over $500 labor. A premium package car shouldn't have such a rough ride because of failing suspension parts. Kia should fix the rear shock issue on the 2021 Tellurides ordered w/ "self-leveling rear suspension" under a recall. Thanks for your attention.
Went to open sunroof and the plastic rail that Kia uses broke causing the sunroof glass to derail. Not able to retract the glass back in. In addition to the guide rail failing the wind deflector also broke.
- Conroe, TX, USA
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Sunroof glass panel stuck when opening, broke from track and became unattached from vehicle. Safety risk if I had been driving at high speeds as the sunroof could have flown off of the vehicle and hit another vehicle. There were no warnings or prior issues to indicate the risk of problem encountered.
I was pulling out of a parking lot going about 3 mph. There were no other vehicles around and the windshield cracked right in front of me. I called my insurance and explained to them the strange event that just took place, and they said that it would be a deductable of $500 or around $1000. Reasearch has proven that quote. The next day I went out to the car to start it up so the kids wouldn't be so hot. I watched the 6 inch crack from the day before, turn into a a 3.5 foot crack. Kia dealer says it's a rock chip so outside of warrenty. There is absolutly no way that a rock hit my windshield with no other cars around, and me going 3 MPH. I contacted Kia customer service, and was told that the dealer said it was a rock chip, therefore it was out of warrenty. At this point I am so terrifed to put my kids in that car, because look what happened when going at very sluggish speeds. On top of all of that, the replacment windshields are also prone to cracking, so all of us Telluride owners are between a rock, and a hard place. Someone, please look into this and force Kia to make it right to all of us who just bought a new family vehicle. I do have pictures of the windshield, however I cant upload them due to the very low upload space on this NHTSA website. Please reach out with an email and ill get them to you ASAP. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My 2021 Kia Telluride has exhibited a brake vacuum leak. Initially, the leak prevents the vehicle to be started because the brake pedal becomes "hard" after the vehicle sits overnight, and thus the pedal position switch can not signal the vehicle's starting system that the pedal has been pushed (before using the start/stop button) unless MUCH pressure is generated on the pedal. I took mine to the dealership and it took DAYS to diagnose because they didn't accept my description. They DID find a component that was leaking and have SAID it is resolved. This is actually a "known issue" within the Telluride community. ANY leak in a brake system is a safety issue as small leaks can become large, and that could lead to accidents. In my case, it became apparent after about a year of ownership and I finally took it to a dealership to be addressed.
I was driving over the Harbor Bridge in Corpus Christi, Texas with my kids and nephew when suddenly my front sunroof exploded. It blew from inside out based on the way the glass is pointing outward. Luckily I didn-??t wreck into another car, or even have my sunroof headliner open. Kia said theirs no recall under my vin, but there are several other people I-??ve found online with the same car and issue.
I was parked and wanted to bring window down the one in back seat made a weird noise and put the window back up but did not close completely and tried to close it from driver seat and nothing
Driver side rear window stopped going down while car was in motion. Window will no longer go up or down and is stuck about 1-1 1/2 inches open. Vehicle has only approximately 9,000 miles on it. Have seen several other posts with similar issues.
The child safety locks will randomly start latching and unlatching until the button is disengaged. I have videos of it and the dealership has been able to reproduce the issue multiple times. If the button is not on, the issue does not occur. This is a problem since I have a 3 year old and he has had opened the door while I drive on at least 1 occasion. The issue began October 2021, I took it in for service in December and had to wait for the replacement part until almost March. At this point I have taken the car in for service 6 times for the exact same issue, they have replaced multiple components, actuator, master key lock system, etc. The issue will be fixed temporarily but will then reappear within as little as a day to a week or two. There are multiple reports of this happening on Kia forums and the issue is not model specific. This also happens with Palisades which happen to share the same frame as the Telluride. I have contacted Kia corporate, case number 14666961, to let them know and will be sending a certified letter.
Driving on smooth road about 40 mi/hr heard loud boom. Sunroof had broken, sounded like an explosion. No rain or anything overhead to cause breakage. Weather mild, above frost temp and overcast. Cover was closed so no glass in interior of car.
The sunroof exploded on us driving down the highway. We had the sunroof close, but the shade was open so glass fell down on us when driving. There was a loud pop when this happened, but we didn't see any objects flying towards our car before this happened. Looking this issue up, it appears to have happened to other owners of this car. Glass hit me in the face while driving at highway speeds, luckily I remained in control of the car. There were no other symptoms prior to this happening, and the car was taken into the dealer for inspection afterwards.
3 cracks from separate small rock incidents in one week period on front windshield. Never had a crack on any of my cars in 10 years and in a week I got 3 different ones at different times with the Telluride.
Closed rear hatch door with button on dash (because button on hatch door only works if key is in hand)/walked back to rear of car to walk around/door was still closing and landed forcefully on my head, hitting it 3 times, with no -??obstacle in path-?? safety response, and knocking my feet out from under me, landing me on my butt/door hit head so hard I saw stars, became light-headed, shot pain through my neck/left three bumps on my head, and a headache that has lasted for 3 days/If this had hit a child, we-??d be having a much different conversation/The hatch never did release and return to an open position/It continued to close.
Speedometer, both analog and heads-up display failed to work while operating the vehicle. I pulled over to see if turning it off then back on would correct it, and it did not. I have a video I was unable to upload.
A D V E R T I S E M E N T S
- Texarkana , AR, USA