This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield cracked in the bottom passenger side corner after owning the car for about 4 months and spread over 12 inches by the next day without having any reallocation that something even hit it. The crack doesn't look to have a "rock chip" type of marking.
I purchased my Kia Telluride sx in June 2019. I have approximately 12K miles on the vehicle. A few days ago, while driving on the highway with the flow of traffic, I changed lanes with a small car (Honda civic or equivalent) about 5 or more car lengths ahead of me. As I completed my lane change, a pebble hit the windshield near the passenger A-frame, about 3/4 of the way up. The pebble must have been small as we were on the main lanes of the highway, and there were no commercial vehicles around. The pebble made a small impact point, and a near-immediate 6-8 inch crack. The outside temperature was approximately 95F to 100F. Over the next 2 hours, the crack grew quickly to around 30 inches across the middle of the windshield, towards the driver side. It has continued to grow a few inches a day, depending on how much the car is being driven and I suspect that hot outdoor air temperatures increase growth. I notified my local Kia dealer about the issue and also informed them of the corporate guidance sent out from Kia in November 2019 about this issue to provide goodwill replacements to Telluride owners. They were aware of the guidance and agreed to replace the windshield at no charge to me.
I have had my Kia Telluride ex 2020 for the past 4 months. On month 3 its windshield cracked while driving on right lower side and cracks started to quickly expand needing to replace the windshield through insurance and paid 500$ deductible. I never anything hitting the windshield at that time. Again just a few days ago in month 4 of ownership windshield glass has chipped from two places. I never saw or heard anything hitting the glass while driving and I am the only driver.
Vehicles windshield has multiple chips and cracks. Windshield was hit with small rock leaving large bubble and cracks in the glass. A week later a small rock hit my windshield leaking a small chip. A month after that it happened again with even a smaller rock. All damage occurred while driving the vehicle in town going under 50 mph.
Windshield cracked from chip that I heard happen on the highway 3/6/2020. This window is an oem replacement window from Kia. The first windshield had the exact same thing happen in July 2019 within the first month of purchasing the car.
- Riverside, CA, USA
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I was driving on the highway and heard a fairly quite noise, looked up and there was a quarter size, bullseye crack in the windshield which quickly grew to a 3 feet and growing crack.
While driving down the expressway in late February, a small rock hit the drivers side lower windshield. Immediately, I saw a bulls-eye appear followed by a line crack. After driving a mile or so I saw the crack quickly expand. Over the course of a few days it got worse. I filled a claim and got it replaced with an oem windshield. About 2 weeks ago, I took the car to the car wash and now the windshield has fine scratches all over it but not the rest of the car. Something is definitely amiss here.
My 2020 Kia Telluride windshield is cracked. It's on the passenger side of the windshield. It's a long crack that start at the A-pillar and travels across the windshield. When I got in my car to go somewhere I saw the crack. I never saw or heard anything hit the windshield this time. Also my wife and my sun never saw or heard anything hit the windshield this time.
We purchased the new Telluride in December, 2019. The windshield cracked and the crack ran across half of the windshield. Kia did replace the windshield without a charge. This was one in February 2020. Our new windshield now and a big chip in it, about the size of a pencil eraser. There is less than 7000 miles on it. There must be a defect or quality issue in the windshield glass they are using. We are in our late 60's. no off reading or risky driving. We were driving on the interstate when the new chip happened.
The windshield has cracked beyond reoair within a few hours. It started with a small chip on drivers side andnwe were planningnto get it fixed next day. A few hiurs later we went to the garage and itnwas a huge crack spread across the windshield. This seems like a ongoing problem with others and we want this reported as well. We were driving about 35 mph on normal road conditions. Seems like something small hit windshield the crack was about a nickel size and then booom!
The windshield has cracked on both sides and has extended beyond repair. This appeared to happen during normal driving conditions. The dealer wants to charge us about $800 to repair. This seems like a ongoing problem with others and we want this reported as well.
Vehicle in motion on highway - small pebble hit windshield which chipped then cracked very quickly in a short period of time preventing repair of the chip and requiring windshield replacement.
The windshield has appeared to crack for no reason. We did receive a letter from Kia saying they would replace it but they need to actually recall these windshields if they are having such and issue with them. I've only had it for 4 months. Not sure how long it has been like this but we just noticed it this weekend.
I've had my 2020 Kia Telluride less than two weeks, got into the car which was parked in the garage and the windshield was cracked. Never heard a rock hitting the windshield at any time (I'm the only driver), the crack started in top corner on passenger side and traveled across the top half of the windshield in about 3 hours. Had a 2014 sorento with 12 to 14 rock chips that never spread like this.
Less than two weeks after I purchased my new Kia Telluride, the windshield sustained a hit from a small rock while I was driving at 70 mph on a local highway on my way to work. The rock hit sound was louder than when this happened in other cars I have driven. It was very loud. I could see the hit right after on my windshield and couldn't believe it. The diameter and depth of the hit were serious. I took the car immediately to a glass repair vendor per geico. I was told by the service manager that the windshield damage was a compound fracture and that I would need an entire new windshield. Then the technician assigned to work with me told me to go with a patch for now because he could replace the windshield and then this might happen all over again in a few more days. So I have been driving around with a patch since it was fixed sweating every day that the windshield is not going to hold up. Not only this, I have questioned whether or not I can even run this car through a carwash. I am afraid of any pressure being put on the damaged spot will make the hairline cracks get larger because the patched area itself is showing small hairline cracks coming out from the sides and appears to be getting worse. I am concerned for my personal safety and those of my passengers if the windshield does not get fixed. All of this said, I am encouraged that Kia is going to take care of it because they sent me a letter and told me to take the car to my dealership and that the windshield would be replaced. I have only started this process and hope it goes well. I am sad to buy the first new car I have owned in a long time and have this happen even before I have made the first car payment. Again, I am encouraged that Kia is standing behind its brand and proactively offering to help Telluride customers with this issue. It is very unfortunate to have to deal with this.
My windshield has two cracks in that impairs visibility. It was not hit by debris from the road. The both start from the edge of the glass and spread across the windshield. I contacted the local dealership and can have it replaced for 800.00!!!!!! I think this should be a recall due to it being a widespread issue.
We heard a loud noise, like glass breaking as we were driving. The next day we went to our Telluride and found the windshield cracked almost halfway across. The crack started in the upper corner, passenger side, and traveled downward toward the center. We bought the car new in December. The car was stationary when the crack traveled but we heard the noise while driving.
A D V E R T I S E M E N T S
- Aspermont, TX, USA