This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my car and it stalled out and stopped and never cranked back up so I had it pulled in and my mechanic said it was a burnt starter and motor locked
I purchased the vehicle in February 9, 2024. A week after I purchased it the engine started making a knocking noise. I took the Sportage to Kia of Orange Park as I saw some there were some recalls on the vehicle. I paid to have a full diagnostic done. The gentleman that assisted me reached out to the Kia Corporation to see if they would repair the engine. Kia refused stating that the recall PI1802A - PI1802 (ECU Logic Upgrade KSDA 14- 15 MY) had not been done. This recall was out on the car prior to my ownership so there is no way for me to have it done when it came out.
The contact owns a 2015 Kia Sportage. The contact stated that while driving at approximately 55 MPH, there was a loud clanking sound coming from the engine compartment. There was no warning light illuminated. An independent mechanic was contacted and diagnosed the vehicle with a cracked rod bearing. The contact was informed that the engine needed to be replaced. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a previously associated recall had expired related to the failure. The failure mileage was approximately 90,000.
I took the vehicle in to Kia due to excessive oil consumption. I was told they could not do anything and that I should continue to drive the vehicle. Kia stated that since I am the second owner (purchased at 7,800 miles) that I am not eligible for the original warranty. They stated that if anything were to happen to my engine I would need to provide documentation of oil changes from the first date the vehicle was purchased (which I don't have access to since I am not the original owner) and that Kia would assess to see if I were eligible for a new engine. They completed an oil change checked for leaks and sent me on my way. I continued to add oil every 500-1000 miles. On 4/11/24 I was driving me vehicle on the freeway at approximately 75-80 miles per hour when the vehicle lost power and would not drive over 40 miles per hour. Upon exiting the freeway the vehicle died at a red light. A tow truck driver took me to a mechanic who ran diagnostics and found codes P0300, P0302, and P0304. He stated that the 2 and 4 cylinders had no compression. Awaiting Kia inspection.
The contact-??s son owns a 2015 Kia Sportage. The contact stated that the vehicle experienced lunging and the engine seized. There was no warning light illuminated. The vehicle was towed to the contact-??s residence. The contact used an ODB scanner to diagnose the vehicle and retrieved DTC codes related for: camshaft timing in cylinder bank 1 advanced, low oil, phaser stuck, faulty sensor, failed valve control solenoid, and worn timing components. The contact had the vehicle towed to the dealer where a diagnostic test was performed, and the contact was informed that the internal engine failure was likely due to low oil pressure. The dealer also stated that the engine oil level was good and recommended that the engine be replaced. The vehicle was not repaired due to cost. The manufacturer was notified of the failure. The contact filed a case regarding the failure; however, the case was denied by the manufacturer. The failure mileage was approximately 111,508.
- Cave City, AR, USA
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Having to refill the oil every week ! This has been check over and over and they can-??t find nothing my engine needs to be replaced ! Burning way too much oil and costing me too much money to keep refilling.
The engine began knocking on a crowded roadway. The Kia dealership noted an engine recall, but that engine replacement claim was denied because a KSDS sensor update was not completed prior because the corporate office did not have my updated address, and I never got the recall letter.
Driving on the highway at 65mph, engine light started blinking then stayed solid and my speed declined to 40mph and would not go higher. Had to stay in slow lane to get off and get back on to make it home. I was unsure as to what was happening.It was the weekend so had to wait until Monday until i could find out and the dealership told me it was the valve cover gasket (which is brand new). I was also told they couldnt do anything else for me i need a long block assembly.
The contact owns a 2015 Kia Shortage. The contact stated while driving 60 MPH, the vehicle lost motive power without warning. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 130,000.
Had vehicle worked on, on 4/11/2023 ( oil change &tuneup). On 4/17/2023 exiting 151 Hwy vehicle slowed down on me, then regained speed to safety at a Shell gas station. Vehicle started with a loud noise coming from the engine compartment. Got worried, had vehicle towed home. Have been trying to get a hold of kia but they don't answer phone or hang up on me, since I have no warranty on vehicle cause I couldn't afford it. Just wanted to pay it off since I only needed One more year at 140011 miles on it. My first kia lasted longer than that. I currently owe under 3,500 on it. Need help please.
The contact owns a 2015 Kia Sportage. The contact stated that the vehicle was consuming one quart of oil per day. No warning light was illuminated. The vehicle was taken to an independent mechanic for an oil change and the mechanic determined that the engine was consuming an excessive amount of oil and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
The contact owned a 2015 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle decelerated, and the brake pedal was depressed, and the vehicle shut off. The battery warning light, the oil warning light, and the check engine warning light were illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs; however, the failure recurred. The contact stated that while she was driving at an undisclosed speed, the vehicle decelerated, came to a complete stop at a traffic light and shut off. The failure recurred for the third time. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, and the vehicle would not accelerate above 20 MPH. The contact stated that while driving up a hill, the vehicle shu+t off. The vehicle was towed to the parent's residence. The vehicle was then towed to the dealer and the contact was informed that because the knock sensor detection system was not replaced, the dealer was unable to replace the engine. The manufacturer was made aware of the failure. The approximate failure mileage was 122,000. The VIN was not available.
My youngest son was driving on the highway at 65 mpg when all of a sudden, the car would not accelerate. We lost the ability to keep up the speed. The car literally just would not go. I was in the car and was able to put the hazards on in time to not get hit by the 4 cars behind us! We pulled over barely making it to the next exit. Had to call a tow truck that took the car to our mechanic. The next day I was told the engine was shot because an oil issue. This was something the dealership that I took the car to before for excessive oil consumption issues had told me was inherent to this kia model. Seriously!!!! Kia knew about this issue! I was told by the dealer to keep a very close eye on oil levels, changes etc. Which I did and this happens! Shame on Kia for allowing something like this to happen and not take care of. This is a safety issue! What if I wasn't in the car with my son" What if my teen driver got rearended by someone clearly not seeing he had car issues?? NO lights, No warnings! Just like when the oil issue first came up... the oil light didn't even come on! I cannot provide the mechanic paperwork at this time as I am at work, however I would be happy to if this reaches someone who really cares about safety! I have all the work records performed on the car since I purchased it. How can a company continue to produce and sell cars if they consistently and knowingly have safety issues! Or does it take someone getting killed and the news to report it to have something done"
Driving on the interstate in the passing lane going approximately 70 mph. With no warning the engine completely cut out. I was bearly able to pull over. I was traveling up hill. Car was towed to a service garage where it was decided that the engine locked up. the car was later inspected at a Kia deal ship with the same conclusion. Presently I'm without a car and no help.
The contact owns a 2015 Kia Sportage. The contact stated while driving 65 MPH, the vehicle began to overheat and there was smoke coming out from underneath the hood of the vehicle. The contact was able to veer to the side of the road. The check engine warning light was illuminated. The contact turned off the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure was related to the engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic); however, the VIN was not included. The dealer was notified of the failure and informed the contact that he had to pay for the repair. The vehicle was not repaired. The vehicle was then towed to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 144,000. The VIN was not available.
Engine locked up. If it were not for my brother in law being a mechanic and alerted me to Kia engine settlement lawsuit I would not have known the KSDS update was ever even a thing. I never received notification for this. Why not" I am out 1000s of $ on a vehicle I have bought that is useless now. KIA is blaming me when I never even knew anything about this. Please I would like to know why I was never informed and it doesn-??t even show up when I search my vin either"
In 2022, Kia notified me of a recall that caused engine failure if my vehicle. I was instructed to comes in and receive vehicle updates to the engine to fix the issue. In May 2022, went to have the engine recall worked on and was advised the updates were successful. In August 2022 my engine blew out/ cut off in the middle of the highway causing safety issue for me and my daughter. I was successful with rearing the car to safety. I immediately had a mechanic to assess and was advised of engine failure which prompted me to turn to Kia. Kia has had my car in possession over 3 months, asked for numerous documents and has failed to provide any resolution for this horrible safety issue. I would like this to investigated your the highest degree because this is how peoples lives are put in danger. Company will not provide any safety information to me at all when asked as well.
2015 Kia Sportage. Consumer writes in regard to engine failure. The consumer stated the motor locked up eventhough maintenance was performed on the vehicle.
A D V E R T I S E M E N T S
- Mcminnville, TN, USA