This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Kia Sportage drove perfectly fine the past 5 years, out of no where going up a hill it wouldn-??t go past 20 mph, was kicking and sputtering. Like it was giving out in a way. I made it home but my check engine light was on. Their was no warning signs, my car ran perfect always. It was very sudden. Had a mechanic look at it and he said a valve from where I put oil in had a leak and caused it to burn up all the oil? Which messed up my motor and needs replaced now. I-??m not very good with car specifics but that-??s what I was told. My car is now not even drivable.
I took my kia to the dealer because the check engine light was on. They said 2 parts were recalled and they would fix it. I went to pick it up and its still sputtering the check engine light is still on. They were supposed to fix the knock sensor. They did not.
Two weeks ago my car began making a loud knocking noise from the bottom end and emitting a burning smell from the engine out of nowhere, without any warning lamps. I took it to a mechanic I trust. As soon as he heard the noise and looked at it he told me it was bad and that I could not drive my car, it concerned a HECU unit and/or fuse and could potentially lock up or start on fire. He gave me a printout with NHTSA Recall# 22V051 on it and told me I would need a new engine. When I called Kia Customer Care they did not have the recall number. I gave it to them and they put me on hold for 45 minutes so they could do some research; the representative and her supervisor eventually found the recall and authorized a safety tow to Peak Kia in Denver, CO At Peak Kia they told me they looked at my car and it would need a new engine, but there was nothing they could do because my car was past warranty. That was the first time I had ever heard of anything about a warranty or it being past due. The service clerk told me it would be an out of pocket expense of 6 -12,000$ for a new engine and explained that this was because my car had gone past 100,000 miles, and the engine had already failed so the warranty could not be extended. She also told me to contact my dealership because they could be at fault. I left that building scared, because I still owe about 8000$ on my loan. I purchased the vehicle in Rapid City, SD with my parents at a non Kia dealership called Granite Nissan. When we called the dealership they said they had not been informed of a recall by the previous owner or Kia manufacturers. Neither had I at the time of purchase, or since. My dad and I checked Kelley Blue Book to make sure. I was then informed that the dealership does not have legal responsibility to alert buyers of this info. Now we are being repeatedly told that this will be my expense, and it is a scam. Kia made a car that promised reliability and safety, but have left the defects up to the owner.
2015 Kia Sportage I purchased on September 6th stalled on the highway on September 9th. No warning lights, no smoke, no indication of any problems up until it stalled. Since it was on the highway and difficult to get to the side of the road, this could definitely pose a safety risk. The place I purchased the vehicle from could not detect the malfunction. It was towed to Gerald Kia of North Aurora where after a week of waiting, they informed me the engine would need to be replaced and was not covered under warranty or the current recall regarding the engine.
- Fort Atkinson, WI, USA
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Vehicle stalled on the highway 4 days after purchasing from The Car Store in Aurora, IL. No warning, no indicator lights. Steering wheel was hard to control while attempting to safely pull over to the side of the road. All dash lights came on as the car stalled. At my expense, had it towed to The Car Store where they were not able to diagnose cause. Had it towed to Gerald Kia of Aurora. Stated engine will have to be replaced. Not covered under any current recalls. I-??m reporting this as a safety issue since there was problems pulling off the highway. Hopefully Kia will look into this issue. Not just for safety, but I-??m obviously kinda screwed buying a vehicle on the 6th of September that died on the 9th of September with a huge investment into getting it running again.
This car was electronically going crazy tenants calling police cause alarm wouldn't stop going off Smelled gasoline but no leaks o roll the windows down engine ram n lights get dim no check light ever came on car shutting off child locked in car behind this then it goes up in smoke while driving on the freeway what the hell should I say more we could have list our lives in that car I have 2 kids 1 and 2. I need justice asap I have kids with astma is it due to this faulty vehicle
I have received a recall and nothing is being done about it as of yet. I have taken it to the dealer about multiple issues that i felt have not been fully addressed, but the engine being able to catch on fire is the ultimate. I not only am in this vehicle, my children are as well. This is not safe to be driving around without any remedy. I either need my engine replaced or a vehicle replacement. Warning lights are always flashing on the dashboard. I keep calling and being left on hold for hours without any one addressing this issue. Does my car need to catch on fire or myself /children die before i receive any results. This is dangerous to keep driving and nothing being done. Please help
My check engine light went off on 7/13/22. A little over 24 hours later, on 7/14/22, I was on the highway with a 65 mph speed limit when my engine completely gave out. I had to navigate to the exit ramp and off the highway. I was unable to accelerate. I had it towed to a local repair shop and on 7/15/22 the told me my entire engine needed replaced. I then had it towed to a local Kia dealership on 7/15/22. I am still waiting to hear from Kia Corporate on whether the engine will be replaced. The engine is currently available for inspection at the Kia Dealership.
There has not been an incident. I received a recall interim letter in March 2022 for my 2015 KIA Sportage. The letter notified me the car engine could experience a fire due to an electrical short circuit. I have contacted the KIA corporation in California and the local KIA in Connecticut and was told there is no remedy yet. The recall letter warned of the potential danger involved. My son in law experienced a life-threatening fire while driving in his KIA and was fortunate to escape death even though his car was entirely destroyed. I find it unbelievable KIA has not rectified this very dangerous problem. The letter stated the problem can be corrected by installing a part. Meanwhile I am not able to use my car as I am sure many other owners are also unable to use theirs. The danger is too great. I hope the NHTSA can assist in this problem.
I have not had an "incident" because I have not driven this auto since I received the recall notice early April. KIA is crazy if they believe it is safe to drive while under constant threat of fire. I was hoping you could initiate another class action suit to force them to act, as it has been an unreasonable amt of time...5 and ? months since recall date. Please help. I have contacted NHTSA, FTC, Attorney General, etc etc. NO ONE has responded other than to to issue a complaint report #.
The contact's husband owns a 2015 Kia Sportage. The contact stated that while her husband was driving 25 MPH, the engine seized while driving down an incline with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed her that the failure was a known issue and referred her to a dealer for assistance. The vehicle was then towed to a dealer and the contact was informed that since her husband was not the original owner, they would not service the vehicle. The contact sent multiple documents confirming that her husband was the original owner as well as several service documents but had not received a response from the dealer. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 98,000.
The contact owns a 2015 Kia Sportage. The contact stated that the vehicle failed to restart after briefly turning off the vehicle. The vehicle was initially towed to her residence and was later towed to Shawnee Mission Kia (7951 Shawnee Mission Pkwy, Mission, KS 662020). The dealer informed her that the battery would be replaced and that an oil change would be performed; however, the failure continued immediately upon the contact leaving the dealer. The failure worsened over time and the contact discovered that the battery was never replaced. The vehicle was then taken to an independent mechanic where the vehicle was diagnosed with engine failure. The contact was also informed that the vehicle was included in NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic). Another dealer was then notified about the recall and informed her that the failure was not related to the recall. The manufacturer had yet to notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
My engine started making a sound at the same time I was due for an inspection but the check engine light was not on. I took the car in for inspection the day after the sound started and when they looked at the engine they said the -?? main rod Bering-?? was broken and the oil filter was full of metal shavings, but they were able to pass the car because the check engine light wasn-??t on. The car only had 80,900 miles on it and it was well cared for so the mechanic suggested I check for a recall. When I checked online for a recall I learned that the car was on recall for POTENTIAL ENGINE FIRE! And this was the first I was hearing of it! I took the car to the kia dealership to get it fixed but they refused to fix it because the engine problem started before I got the -??update-??THAT NO ONE INFORMED ME I NEEDED. My car went from running fine to broken down in TWO DAYS. Imagine if I hadn-??t had the time to get it checked out so quickly. The car could of broken down on the middle of the highway with myself and my children in it, it could of caught fire with myself and me children in it. VERRY VERRY DANGEROUS!
We had just had our 2015 Kia Sportage in a repair shop about a week prior due to a compressor issue. They had run a check on the engine due to the check engine light and excessive oil consumption. They said that it was only showing an issue with an O2 sensor. About a week later, on Saturday, June 25, 2022, I was driving down a steep hill (Hands Pike in Covington, KY) with my son in the back seat. I depressed the brakes and the call stalled out and would not restart. I was able to coast down the hill to a safe point. I was able to turn around and by revving the engine while turning the key, I was able to get the car to start to get it back home (only about a mile). Each time I had to stop, the car stalled again, and I had to repeat the process. We called a tow truck to get the vehicle and the repair shop (Bob Sumeral Tire in Ft. Wright, KY) told us the issue was an internal issue related to the engine and it would have to go to Kia. Kia currently has the vehicle and has confirmed the engine needs replaced, but they are fighting us on doing the necessary repairs and are demanding we provide our maintenance records.
The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall. The contact stated that the vehicle was experiencing excessive engine oil consumption. The cause of the failure was not determined. The failure mileage was 11,000. Parts distribution disconnect. The consumer stated the recall was repaired on 10/21/22, but the vehicle is still burning oil very quickly.
Well it been over 2 month after I had got my oil change and randomly 2weeks after that. It started to hear an knocking sound in the engine so ever since then I haven't drove the truck and I been constantly calling kia and I haven't got respond back
The dangerous situation happened two times while driving my vehicle (2015 Kia Sportage). First one occurred on 4/28/22 while driving on dangerous Orlando I-4 interstate. I was slowing down as on exit ramp and my vehicle's engine turned off all of a sudden. There were no warning lights whatsoever during incident or in the past. Only lights displayed were normal dashboard warning lights while engine was off. Car turned on again after about 15 minutes. I drove it for 1 mile. I was afraid to drive it again. I called to have vehicle towed to a Kia dealership/repair shop in West Orlando, FL. After running diagnostics on my vehicle, Kia technician and service manager informed me that since they couldn't duplicate issue, they couldn't do anything to remedy it. Also was informed that if it was related to recall, they still couldn't do anything since there is No Remedy for it at this time. Kia release vehicle to me despite this dangerous, life-threatening issue(s). I decided to only drive on backroads since this happened since I knew the issue was not addressed. On 5/13/22, again experienced similar issue as aforementioned. While driving and slowing down to approach turn at a corner, my vehicle suddenly turned off. This time my vehicle would not restart. My vehicle was towed to another Kia repair shop east Orlando, FL. At this time, I am awaiting diagnostic results which are scheduled for 5/16/22 in the afternoon. I will keep you posted. Thank you in advance for your attention to this potentially life-threatening vehicle safety matter.
Engine stalled at a stop sign. Smoke started coming from the front of the vehicle and engine burst into flames. No warning lights, no sign of something going wrong. My safety and that of my husband was out at risk due to risk of burning to death, being badly burned, others being injured from being in the vicinity etc.
A D V E R T I S E M E N T S
- Forest, VA, USA