This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
November 2019 when the car almost got into 60,000 the engine light come up and took it the dealership and they say it a mistake from the computer. The only thing we can do is wait for Kia give up an update. However, my light still on since that day and sometime it loses power. Today is 02/25/2020
Oil light flickers while stopped. When accelerating, car knocks, rattles, and loses power. Took to mechanic to check oil. Mechanic said there was less than quart of oil left in my car and it was not time for oil change. Checked tail pipe, which was black like oil had been burnt. Researched online and there are recalls for 1.6 engines but mine is 2.0 engine and is doing the exact same thing as 1.6 engines that have been recalled. Burning oil through the exhaust due to a loose cam rod on exhaust piston like the other recalled vehicles. Kia needs to issue a recall for the 2.0 engines as well. There are several other complaints I have seen for 2.0 engines in Kia's; therefore, a recall seems to be substantiated. With this car possibly stalling and locking up in regular traffic or the interstate, I am in danger of a possible wreck or causing others to wreck, injuring me or someone else needlessly.
Check engine light came on while driving took it to kalidy Kia checked codes did an up grade of cataylic software upgrade found faulty cataylic converter the dealership kept my car no I have no transportation
While driving my 2016 Kia Soul going approx 60mph my car sort jerked like it was gonna stall but didn't stall instead flashed the oil light symbol several times and then the check engine light came on. I pulled over just in time for the car to stall on the side of the hwy and the car was making a rattle sound under the engine when cranked so I left it off. The next day I towed it to a Kia dealership and was advised that the engine needed to be replaced due to a rod coming loose in the engine which would cost upwards of $6500-$7000. Which is half of what I owe the bank on the car upon doing some online research I see that well over 616,000 other cars like mines have reported the same issue and Kia has recalled the 1.6 liter engine but not the 2.0 liter engine in my car. With all their cars having the same exact issue Kia needs to recall all of these faulty engines and fix them free of charge. Further research stated that the manufacturer of these engines has had recalls of their engines in Kia's and Hyundai's since 2012 and there are several class action lawsuits from angry customers. Please issue a recall.
- Nolanville, TX, USA
Search CarComplaints.com for these popular complaint phrases...
85K miles 2016 Kia Soul. Turning from a stop into slow oncoming side street traffic, loss of acceleration power. Rpms to 4, slight rev, but no power. Could not go over 20 or so mph. Slight low rattle when pulled over (within 2 blocks of issue). Oil light flicker. Ran 'fix'd' diagnostic. Nothing. Drive slowly 4 or so more miles to destination. Oil light flickered upon arrival. Ran diagnostic again after parking. Camshaft position timing sensor pulls up. Checked oil. Low. Filled oil. Next morning drive 1 more mile to aaa approved shop. They do not mention camshaft sensor. They say oil pressure low even with oil, engine about to seize up. Knocking sound loud after their assessment and however long they drove it. I looked online and saw several mentions of Kia Souls with less mileage and same problem - loss power. Engine quitting. No check engine light ever came on. Oil light only flickered when parking, and car was topped with oil within 4 or so miles of this. No oil leaks evident. Car was up to date on maintenance and oil changes at recommended schedule.
The contact owns a 2016 Kia Soul. While driving, the vehicle began to hesitate and would not accelerate past 30 mph. There were no warning indicators illuminated. The contact was able to park on the side the road. The vehicle was not able to be driven and was towed to lev Kia of framingham (located at 510 cochituate rd, framingham, MA 01701, (508) 879-5555) where it was diagnosed that the catalytic converter needed to be replaced. The contact associated the failure with NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 107,000.
The car was being driven on a city street. The car began to make knocking noise coming from the engine. As I accelerated, the knocking noise would increase. The noise would continue even if the car was doing a turn. Also being stationary, the vehicle would be with that knocking noise.
In motion going about 50 miles per hour when vehicle made a kind of crackling noise and felt a slight sputtering like it was going to stall. Pulled over immediately to check engine. After checking fluids while vehicle was off started vehicle again. Immediately heard even louder crackling and clanking noises. Turned it off again. Tried again to crank and switched into different gear to see if noise changed and it got quieter when changing heard but then when right back to loud noises. After letting it sit that afternoon had to drive it home a short distance but did so very carefully trying not to strain the engine. Then had it towed the next day to local dealership. Engine issue, broken connecting rod clanking around in engine damaged the engine block. After researching I found there was a recall for this issue but that my Kia Soul plus with the 2.0L engine was not included. I scoured the web looking for other plus or exclaim Soul owners with similar issues and there was no shortage. I think the 2.0 L engine needs to be included with this recall issue. Thank you for your time.
The contact owns a 2016 Kia Soul. The contact experienced multiple failures with the vehicle and stated that the steering control module, electrical system, and catalytic converter became defective without warning. The contact discovered NHTSA campaign number: 17V608000 (steering) and NHTSA campaign number: 19V120000 (engine, engine and engine cooling); however, the VIN was not included in the recalls. Also, while the vehicle was idling, the engine shook and a sulfur odor emitted from the vehicle. The contact took the vehicle to first Kia (2081 1st St, simi valley, ca 93065, (805) 624-4044), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 42,000.
The contact owns a 2016 Kia Soul. While driving 60 mph, the contact heard an abnormal knocking noise without warning. The vehicle lost power and the contact managed to veer to the shoulder of the road where smoke was noticed coming from the hood. There were no flames; however, the fire department was contacted anyway. The vehicle was towed to an independent mechanic who informed the contact to take the vehicle to university Kia of durham (5105 durham-chapel hill blvd, durham, nc 27707, (919) 572-1700). The dealer diagnosed that the engine needed to be replaced. The contact referenced NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Car engine light came on. Diagnostic was run by private mechanic. The code that popped indicated that it could be a catalytic converter problem.mechanic dropped a camera on and the catalytic converter has melted due to what he assumes is excessive heat. Mechanic indicates that this does not make sense given the low mileage of the vehicle.
The contact owns a 2016 Kia Soul. While traveling 35 mph, the vehicle stalled without warning and the engine seized. The contact had to push the vehicle to the side of the road, but managed to eventually drive home. The contact took the vehicle to an independent mechanic where it was diagnosed with engine failure. The dealer and manufacturer were not notified. The contact associated the failure with NHTSA campaign number: 19V120000 (engine, engine and engine cooling); however, the VIN was excluded from the recall. The vehicle had not been repaired. The failure mileage was 138,000.
I was getting dinner, and I admit that I pulled out rather swiftly and punched the gas, cause people in my area are very aggressive, however having the engine stall, should not have happened, or should I say my engine took a turn for the worst and stopped working for good.so here I was stalled in the middle of a busy hwy and people were honking and going around me.this was not a spot where I could just pull over.so I pushed the car to the next perking lot.I almost got hit initially and almost broke both my ankles trying to push this over sized toy vehicle.towed it to the shop and I got a $6000 bill for a clunked engine.now, prior to all this I didn't do many oil changes, however, how could I when the oil kept burning up.this always puzzled me as to why I kept having to put oil in it, with no visible oil leaks.I think that this engine also had a problem similar to the 192vwhatever engine.I think I had 130,000 miles on this vehicle, but I had no other problems with it.it may have had a lot of where and tear on it, but it should never have done this much damage.I think the, "NHTSA" should do some investigating on this and I will get to the bottom of this for everyone that had this problem.
I had 2 recalls carried to university Kia, huntsville Alabama. Days later the car broke down had to have it towed back to said dealer to find out original service coordinator was fired told he was not performing recalls. My car has been back at dealer for 8 days now not fixed was told converter was stopped up and computer had not been upgraded. Leaving us with no transportation to get back and forth to work. Need help!! please
I was driving down the freeway on I-20 going see mother in law @ around 10:30 pm and the car just started licking up speed on it own and I had fiancee with me. I am deaf said there something wrong I said what the car started idling really werid. And he said pull off next exit start try to stall on the freeway. So pull over to exit and start to run normal for few mins then stall again off and on. I pull off hulen St at tom thumb parking lot check everything seem okay with motor and fiancee check didnt see anything wrong. I have notice around August car seem pick up speed on it own I really didnt think anything of it. Then I notice that it seem use oil because sometime there doesnt seem be any oil in car. I would put some in and week later seem all gone. I dont see no oil leak.. I notice it used gas really fast I am having fill tank U maybe 100 to 130 a week. I dont travel far either. 11/12/2019 when stalling started and I know none light came on at all on the engine or anything. No warning no nothing. I am financing this car there a dealer they hiley Hyundai in burleson Texas. I am leasing F quill M exter finance. I just recently purchase this is just 2019 2016 Kia Soul..
The contact owns a 2016 Kia Soul. The contact stated that the vehicle stalled on multiple occasions. The vehicle was taken to an independent mechanic who informed her of NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The contact took the vehicle to bramlett Kia (3326 us-31, Decatur, al 35603, (866) 750-3933) where initially only a system update was performed on the vehicle. The contact was informed that the only way the catalytic converter could be replaced per the recall was if the service engine indicator illuminated. The engine indicator illuminated and the vehicle was serviced by the dealer. The contact stated that the pistons continued to knock on the vehicle and the dealer refused to service the vehicle due to the pistons not being included in the recall. On another occasion, while driving 70 mph, the engine stalled. The manufacturer was notified of the failure and did not assist. The failure mileage was 101,710.
Was driving home from work, stopped at a light then proceeded to go and vehicle had little to no power. RPM's wouldn't go above about 2500 and would then bog down and almost die. Diagnosed with failed catalytic converter at 66K miles. If it was clogging up, we should have seen decreased performance at some point. This isn't something that should just happen all of a sudden.
Car was in motion making a knocking sound. Car felt like it was going to stall so I pulled over to the shoulder. Car stalled when I stopped. I tried to start the engine again but all of the warning lights came on and nothing happened. I noticed light gray smoke coming from under the hood. I was going to pop the hood to check if the car was overheating and smoke became thicker and black so me and my kids exited the car and went a safe distance from the car and I called 911.
2016 Kia Soul high oil consumption now I am losing power it will stall at 60 down to 40 while driving on the highway. Was told my car was not recalled for the same problems of other recalls pertaining to this car. When it was under warranty they refused to do anything now at 83,400 they told me that my warranty has ended.
A D V E R T I S E M E N T S
- Burlington, NC, USA