This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Kia Soul. The contact stated that while driving approximately 65 mph, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to lakeshore Kia located at (330 E howze beach rd, slidell. La 70461), to be diagnosed. The contact was informed that the catalytic converter failed and needed to be replaced. The vehicle was repaired and manufacturer covered the cost. The vehicle was not included in NHTSA campaign number: 19V120000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
While driving home and at a stop sign my car began to knock something fierce, being a few homes away pulling into driveway. I now hear louder knocking and a new clanking noise (metal in washer sound). Car was towed to mechanic I was told the rod was busted. Needs an engine overhaul. It has 78,000 miles on it and no longer runs. All maintenance was kept up on this car, this was not due to my neglect and the check engine light did not come on. A car I can't afford to fix and still pay for.
The car is not accelerating properly and not changing gears correctly and automatically. The check engine light is on and is running several codes. It may be the catalytic converters. I was driving on the highway and my car started putting and no accelerating past 60mph. It makes this loud clicking noise when I try and go faster and also it sounds really loud like a lawn mower.
The car died - it was the catalytic converter it was replaced - then shortly after the engine died while driving on the highway. I have read that the engine was damaged by the fault with the catalytic converter - so does the man at the garage - Kia just laughs at
- Allentown, PA, USA
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After having the cat converter replaced before the recall ever came out or existed the dealership never changed the replaced cat which was as damaged as the first one but then had the ECU upgrade done at the same mileage as the first on going bad and now blew the engine and caught fire!
The contact owns a 2015 Kia Soul. The contact stated while driving approximately 70 mph, the vehicle stalled. The contact stated that the vehicle would not accelerate above 5 mph. The contact pulled over and inspected the vehicle. The contact opened the hood and noticed that the engine was very hot. The contact stated that the engine was orange colored. The contact removed the oil filler cap and became aware that there was no oil in the engine. The contact added two quarts of engine oil however, twenty minutes later the failure recurred. The vehicle was towed to jeffrey Kia located at (30800 gratiot ave, roseville, mi 48066) for a diagnosis. The diagnosis was that the catalytic converter and piston rods failed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19V120000 (engine and engine cooling) as the cause of the failure however, the VIN was not included in the recall. The manufacturer was made aware of the failure and confirmed the vehicle was not included. The failure mileage was 150,000.
105800 miles on the engine. Serviced regularly. Driving on an interstate at speeds around 60 mph. Heard a loud knocking sound happened. Ended up throwing a piston through the oil pan at speeds. No accident.
Car has been fine and normal, but the other day I was driving, and while accelerating after being stopped at a traffic light, I noticed the car suddenly seemed to lack power. It got up to about 45 mph, but then started knocking - lightly at first, then really loudly. The oil light flickered on and off during this time. I immediately pulled off the road and had the car towed to the Kia dealership where I purchased it (palm springs Kia). They told me the engine needs to be replaced! mileage is 70,612 originally, this car was under warranty up to 100,000 miles, but since I'm the 2nd owner, I was told warranty expired at 60,000. Why is that? now I see this seems to be a frequent problem with the 2015 Kia Soul and a recall seems to be in order!
On Feb 15, 2020 I purchased a 2015 Kia Soul from a used car dealer in AZ. In less than 24 hours, the vehicle stopped working, and after it was towed and inspected by the dealership, I was advised that the engine was going to need to be replaced.
Vehicle engine started to knock at cruising speed, 70 mph and 2400 RPM. 235 mile trip the engine had at multiple times began to rev up to 3500 rpms at cruising speed with no indications as to why. Within 5 miles of rapid knocking noise, engine cuts off and oil pressure light comes on. Complete loss power at driving speed and loss of oil pressure. Oil system maintained in accordance with recommendation in manual. Oil system not low on oil. Complete bearing failure. Full synthetic oils used. Multiple complaints to dealer about engine shaking, sounding like helicopter, complaints about the cruise control high racing engine to make slight inclines to at least 6500 rpms. Dealers only treatment was fuel injector cleaner.
We bought this on 2016 for my daughter at that the car had 20 something thousand miles the car was working great we were doing the oil changes every 2500 miles.everything was ok until the car got 70000 miles is when the problems started in one time we did the oil change, alright everything was ok one week and half past and my daughter told that her car was doing some weirds noises on the engine so I went outside to check the engine oil level and got surprised because the engine was almost empty I had to add about 21/2 quarts of oil what happened after that is that I was checking the oil level every week finding out that I had to add almost 2 quarts every week and I thought this can't be happening on a car with 70000 miles so did start investigating online, I found out the this car have a engine problems same thing happening to me but I'm not sure if the existing recall is also related with my problem because the one said something related with catalytic converter that could get overheated and could damage pistons in the engine the recall number is 19V120.ok with that information I went to the Kia dealership I told them about the recall and they said that they don't have the recall in the system so they can't do nothing about it so I have to wait for the Kia notice. The problem is that my car already started to loss power I found out the catalytic converter is clogged and cylinder number 3 misfires. Checking on you tube I found out the Kia engineers made a mistake with the pistons they did install short head pistons in the engine and somehow that causing the problems in the engine (don't know what to do )(the man with 2015 Kia Soul now with 82000 miles ) you guys can find more complaints like mine in car complaints.com
The contact owns a 2015 Kia Soul. The contact stated that while stopped several unknown warning lights illuminated and the vehicle stalled. The contact stated that there was no engine oil in the vehicle. The contact also stated that the vehicle had received an oil change approximately three weeks prior to the failure. The vehicle was towed to lumberton Kia located at 5035 dawn dr, lumberton, nc 28360 (910) 739-2405, to be inspected. The technician was unable to find an oil leak location. The vehicle was not included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The approximate failure mileage was 115,000.
The contact owns a 2015 Kia Soul. The contact stated while driving at 40 mph, the engine started to make an abnormal noise and then stalled without no warning. The contact was able to restart the vehicle. The contact then inspected underneath the vehicle and noticed an oil leak. The vehicle was then towed to tempe Kia (8005 S autoplex loop, tempe, AZ 85284) where it was diagnosed with a cracked cylinder block that needed replacement. The vehicle was not repaired. The manufacturer was notified and offered to pay the labor cost with the contact was responsible for the cost of parts. The failure mileage was 76,000.
The contact owns a 2005 Kia Soul. The contact stated while driving various speeds the engine light did illuminate. The vehicle was taken to burlington Kia located at( 4428 us-130, burlington township, NJ 08016 609-531-0771) were the diagnosis was engine sludge (engine needed to be cleaned out. The engine was cleaned and the failure recurred. The dealership indicated jiffy lube oil changes caused the engine to cease. Consumer Affairs of Kia was notified of the failure. Consumer Affairs stated the vehicle would receive a new engine. The approximate failure mileage was 57,097.
I was driving down the road and as I was turning a corner the engine stopped. And would not start. It was towed home. When I tried to start it it turned over it and strtex. It soundex like metal bearings or metal hitting metal. Tue whole motor is shaking. When I purchazed the vehicle I started noticing spots in my drive way but wasnt oil. When I looked under I noticed the cadallac converter had residue spots.. I have not taking it to rhe shop yet.
High exhaust temperatures with in the catalytic converter may cause internal engine damage to the pistons and connecting rods which will cause engine failure. The recall said that it would be free of charge if the consumer had this failure and we did. This happen in williamson county on I40.
On January 26 around 9pm the engine oil light came on. The vehicle was pulled over immediately. The next morning 2 quarts of oil were added and the knocking stopped for about 5 minutes and then it started again followed shortly thereafter with severe shacking of the entire car. The car was towed to a repair shop where the engine is being replaced.
Update to complaint files 31 Jan, 2020. 2015 Kia Soul with 72004 miles was towed to a repair facility. Upon evaluation, mechanic stated that the piston/rod had fractured and the piston was force into the head. Total engine replacement will be required as the block and heads were severely damaged. This is the exact failure mode that has been described on other Kia Soul VIN numbers. Previous event description:seventeen year old daughter driving home from school in 2015 Kia Soul, Wednesday, 29 January 2020. Midway going up a steep hill on a major busy highway, the car engine stopped which left her in the right hand lane of a four lane highway. Highway 64, fayetteville, tn, Lincoln county. This highway is a major route for large tractor trailers. Daughter turned on emergency flasher and exited the car for safety. Several people came by and helped push the car to the side of the road. This part of the highway has a small shoulder with guardrails due to the step drop off. Internet research describes other Kia vehicles with the exact engine failure symptoms that resulted in numerous recalls. This vehicle's VIN did not indicate a recall.
I was already planning on getting my oil changed on the first of February, even though I still had a few hundred miles left. But the day before, my oil light kept flashing on and off. Mostly when it was idling. I checked my oil levels mid day during lunch, and all seemed okay. Well I was driving 3 miles from my house to church Friday night, January 31, and as I was driving, just getting up to about 50-55 mph, I heard a loud bang and felt my car jolt. Made it safely to the side of the road and called a tow truck. After the jolt, my battery light came on. Never saw a check engine light. The tow truck driver was not able to start the car and told me that my oil was low. The following day when my dealership checked through everything, they told me that my engine had seized and I need to get a new engine. This seems to be a reoccurring problem with this car year and model. I have a little under 110,000 miles.
A D V E R T I S E M E N T S
- Edgewater, FL, USA