This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on a side street the oil light started to flicker intermittently then remained blank not lighting up again. Very shortly thereafter, within a tenth of a mile, the engine sputtered, could here clicking from engine, vehicle then stalled. I drifted to the side of the road, opened the hood and checked the oil and noticed no oil registering on the dip stick. There was no visible oil showing on the outside of the engine or underneath the vehicle. The oil was changed at jiffy lube, store #2375, on emerson ave., indianapolis, in. Mileage at oil change was 100,973 performed on July 27, 2019 (see attached). Next oil change due at 105,973. Oil used was penzoil semi-synthetic 5W20. Mileage on vehicle at time of breakdown 105,490. Had vehicle towed to beck's auto service, indianapolis, in. Was told something broke loose in the engine and that engine had to be replaced. Vehicle is now sitting as I still owe $5,000 on it and do not have the $6,200 they told me it would cost for repairs. License plate xx-xxxxxxxx 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The car computer is not registering the correct gear the car is placed into, thus causing the car to bypass critical safety features. The car's power train, electric systems, and fuel systems fail intermittently as a result of failing neutral safety inhibitor. The car reads that the gear is in drive instead of park and will not turn over. Thousands of other Kia customers are reporting the same issues since 2010 with no resolution. Dealership service centers have not been able to help the customers because the diagnostic tools do not pick up on this signal failure. The send car owners away saying the vehicle is in great condition only for the car to stall on the highway unexpectedly a few days later. This is dangerous and the customers have been given no option but to drive a vehicle with serious safety issues. Just check out the numerous youtube videos of customers all having the same issues across multiple Kia models starting in 2010.
I was driving home and car was making a noise.sounded like a truck.I check the oil and it was very low and dark.it had recently got an oil change.I put in 3 quarts and then it was at the right level.it stopped making the noise.but I smell gas from the tailpipe.this was before it sounded like a truck.I stepped on thee gas and the car barely moves.then the check engine light showed up it was misfire codes multiple cylinder.I hear a loud hissing sound like a turbo or some sort of exhaust leak.bad mileage burns a quart of oil every two days.the transmission does not shift too and it misfires
Had the transmission serviced after having vehicle in multiple times for the engine vibration on 8/18/2018. Car continued to vibrate. Took car to another dealership to have it looked at. The recommended fuel injection and oil change. I had this work performed in September 2018. Drove vehicle and my oil light came on. Pulled over and noticed car was extremely low on oil. Added oil and drove to find a parts store to have put on a machine and never made it. Car started hesitating and squealing and I pulled over and had it towed. Service mechanic said no way should it be that low on oil after just having serviced a month ago and that oil was very black even after he added some indicating work the last dealership said they did had not been performed. Now needs new motor and unsure where the oil that was in the vehicle went to. Left me on side of road with children and no help yet from Kia other than you need to figure out how to get it to a dealership per their Consumer Affairs person jacob! this was on highway 74 East right outside of sylva,
The contact owns a 2015 Kia Soul. While driving 35-45 mph, the manual clutch slipped and lost functionality without warning. The contact noticed an abnormal odor prior to the failure. The vehicle was taken to pitre Kia (9640 Eagle ranch road, albuquerque, nm 87114, (877) 887-1633) to be diagnosed. The contact was informed that the clutch and fly wheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
The contact owns a 2015 Kia Soul. While driving various speeds, the transmission lunged without warning. In addition, the contact observed that the vehicle shook vigorously while idling or while driving. Also, the vehicle would sometimes fail to switch gears. The vehicle was taken to a dealer where it was diagnosed that the engine mount needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer again where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.
The contact owns a 2015 Kia Soul. The contact stated that the steering column, shifter, and brakes failed to operate. As a result, the vehicle was involved in a side impact collision. The vehicle was towed to an independent mechanic and then to the dealer. A police report was filed. The contact received notification of NHTSA campaign number: 15V736000 (steering); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. There were two injuries that required medical attention. The contact suffered from a cervical strain and mild thoracic facial strain. The failure mileage was approximately 11,000. Parts distribution disconnect.
The contact owns a 2015 Kia Soul. While driving 35 mph, the manual transmission was shifted to second gear and there was significant power loss in the momentum of the vehicle. The vehicle was almost to the point of stalling before there was sudden acceleration. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 2,000.
The contact owns a 2015 Kia Soul. When the accelerator pedal was depressed at approximately 30 mph, the vehicle lost power without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact mentioned that the failure recurred several times. The manufacturer was notified of the failure. The failure mileage was 3,600. Updated 03/16/16 the consumer stated the dealer replaced the high pressure fuel pump. However, the problem happened again two weeks later. Updated 03/30/16.
A D V E R T I S E M E N T S
- Greenwood, IN, USA