This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Kia Soul. The contact stated that stated that the headlights did not work properly, faded in and out. The contact stated that sometimes only one headlight was on. The vehicle was taken to an independent mechanic who stated that the failure was due to an electrical failure. The contact took the vehicle to a second independent mechanic who checked out the electrical sockets and diagnosed that the right socket melted while the left socket had burned out 50 per cent. The technician documented his findings and referred the contact to the dealer. The vehicle was taken to a third independent mechanic who visually noted 'an electrical short', and also stated that the right socket burned 100 percent and that the left one was almost burned out. The technician stated that it was a manufacture defect and referred the contact to the dealer. The vehicle was taken to the winn Kia of fremont, dealer, located at: 5633 john muir dr, newark, ca 94560, where the technician stated that there was no recall and scheduled appointment for a diagnostic test. The manufacturer was made aware of the issue and provided a case number and told the contact that someone would call back. The contact stated that no one called. The vehicle was not repaired. The failure mileage was approximately 36,000.
Driving down the highway and started stalling cutting out and loss of power it went into limp mode called our dealer they said to far away to tow take it to one closer so we took it to patterson Kia and told us it would be 5 weeks before they could put it on the computer and they didn't have a loaner so we are on a waiting list
Driving at night with head light on. Used turn signal and when turned corner, dash board lights started blinking on and off and head lights went off then back on two or three times. This has happened now three different times. It doesn't matter which way the blinkers are signaling, the lights in the dash flicker and the head lights go off and on.
I was coming back from a road trip 7/26 and the car starting making a knocking noise I never heard before this car was very new to me with no issues or recalls per the carfax report I just bought it 5/7/2020 and I pulled over popped the hood of the car and the car had a small fire already ignited, I ran back into the car to get my cell phone and the car was already engulfed in a flame seconds later it was a full fire
My car just doesnt start or will turn off while I'm driving. Leaving me stranded away from home or on the side of the road. I do all maintenance on car. I dont drive more than 20 miles from my home once or twice a week to get supplies for my home. I live in the country and have to drive into town to shop. My car has become so unreliable and unsafe. I've had it looked at by 2 people, the dealership had it told me it was fine. The car is dangerous and no one can find a problem. It will start to turn over but feels like no gas is getting to engine. Sometimes it wont turn over at all. And when I'm driving it will lose power all together and just die while driving. I have read numerous reviews online of the same incident happening to people. So I know this is happening, please help.
- Pinckney, MI, USA
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While driving my vehicle, there was a knock sound under my hood. The vehicle started to slow down and started to smoke. I pulled the vehicle over and cut the engine. I then tried to restart the vehicle and it did not respond. I then had the vehicle towed to the nearest repair shop, where they told me that the rod had pierced through the engine block causing all of the oil to leak from the engine and breaking the starter.
Everytime I fill up my gas tank my fuel meter will go below empty and will blink that I am out of gas. After about a day or so it will go back to normal. This has happened since I bought he car. I have talked to a few other Kia Soul owners and they all have the same exact issue. I am wondering if this is getting looked into and investigated.
Headlight connector has slightly overheated and must be replaced because of slight deformity. Headlight works intermittently at times while driving, sometimes not at all. Kia is aware of this issue but will not repair without charging a fee for vehicles out of warranty. These vehicles should be recalled and repaired with no cost to consumer, due to the fact that some are failing within the specified warranty.
I have a 2014 Kia Soul. I am having an issue with the exterior lights. While driving, whether on highway doing 70 mph or in the city doing 10 to 45 mph. The lights go out for 30 seconds will flick back on and do this repeatedly several times. No check engine or other lights are illuminated. It happens more often when using my blinker signals. This has become dangerous. Driving with my newborn baby in car and this happened almost causing a severe accident. I have been pulled over as well due to this issue. It has gotten to the point I do not feel safe driving at night time which causes several issues. Why is there no recall on this issue? this started after taking my vehicle in to fix two recalls a few months ago and has continued.
I own a 2014 Kia Soul + model. Today while I was driving around 35 mph down a local city street, I started to lose power in traffic. I thought I had some bad gas or something. About a minute or two later, the oil light illuminated. I got a little nervous while driving, so I threw on my hazard lights. I was about a 1/4 mile from the nearest service station (the closest place to evaluate the situation). I proceeded cautiously, driving around 15 mph, to the service station when I started to hear a tapping sound. I became overly concerned then. I made it to the service station, popped the hood, and checked the dip stick. The oil appeared to be at the proper level. Just to be on the safe side, I purchased a quart of oil and poured half of the quart into the car. I got back into the car and started it up. It was still tapping. I was located about a mile and a half from Kia atlanta South. So I decided to try to drive to the dealership. Upon pulling out of the service station's parking lot, my car stalled then shut down. The battery light and other service lights popped on. I coasted you the side of the road and called roadside assistant. My Kia Soul has approximately 75,553 miles on it. I get my oil changed regularly. I was confused as to why my car was malfunctioning like this. There no signs of smoke or anything. My car just stopped. I had to wait 2.5 hours on a tow truck. The guy towed my car to Kia atlanta South in jonesboro, Georgia. The service department was closed. I have to wait until in the morning to find out what's going on. While waiting for the towed, I discovered that there were many cases similar to my current situation. It's strange that there are many others feeling my pain. Now, I'm awaiting on the dealership's verdict.
2014 Kia Soul redzone edition, the headlight will turn completely off for around 15 seconds and come back on. They will also flicker when trying to use the turn signal. This is very dangerous especially if you happen to be on a busy freeway and can't stop. Kia says they will not process under warranty if car is over 5 years and 60K miles. They need to have a recall on this, tons of people are having this happen to them with the 2014 Kia Souls.
When having my headlights on and using my turn signal either way, my lights will all flicker inside and out and also times where it will go completely black in my car. This is an extreme danger to me and my family and to the point if this car is even drivable at night. A recall needs to be looked into - there are 12 pages of the same complaints, that means there are a lot of people and their families driving in an unsafe vehicle. Also illegal not to use turn signals, which should not be looked over.
The contact owns a 2014 Kia Soul. The contact stated that the headlights flickered. The contact took the vehicle to an independent mechanic where it was diagnosed that the wiring harness area overheated and melted the plastic cover for the wires, which caused the wires to flicker. The vehicle was not repaired. The manufacturer was not contacted. The vehicle was not taken to a dealer. The VIN was not available. The approximate failure mileage was 80,000.
Headlight can flicker or go out completely when switching hi/low beam or using turn signals. Sometimes they blink briefly, other times they go out completely until you play with the multifunction switch more. Searching online, it's a common issue with the Kia Soul (https://www.wcpo.com/money/consumer/dont-waste-your-money/some-Kia-owners-report-haunted-headlights), they have a technical service bulletin for the issue due to its common occurrence. One of their other models was recalled for a similar issue but not the Soul. Very dangerous if this occurs at night. Additionally, other drivers see your lights blinking and are assuming you are getting aggressive with them and can respond aggressively back. Issue is constantly present and leads to not using turn signals in most cases so the headlights stay on.
The contact owns a 2014 Kia Soul. While driving during the day or night, the headlights illuminated and then shut off independently. The vehicle was taken to Kia of chattanooga (2136 chapman rd, chattanooga, tn 37421, (423) 855-1022) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The following day, the contact found that the parking lights illuminated independently and drained the battery. The vehicle was taken back to the same dealer and the contact was informed that a new battery was needed. The vehicle was repaired, but the failure recurred. The contact stated that the parking light failure occurred a few years ago and was taken to the same dealer where it was diagnosed that there was an internal failure. The contact stated that an unknown switch was replaced. The manufacturer was not notified of the failure. The failure mileage was 29,898.
The contact owns a 2014 Kia Soul. -head lamp (low beam ) went out while driving. -the switch had to be turned off/on to reset -electrical, lighting TL-the contact stated that while attempting a turn traveling approximately 20 mph the low beam head lights went out, after turning the switch on/off they came back. The failure occurred three other times. The vehicle was not taken to the dealer or independent mechanic for a diagnostic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,500.
Headlights flicker on and off when using turn signal, sometimes while just driving. Sometimes they turn completely off and don't turn back on unless I flip between auto/manual. This has been happening for a few months now and is getting worse. This is incredibly dangerous and I am worried for my safety if I can't get them to turn back on. I work at night and absolutely need my lights to work. I drive main roads and back roads and on the back roads when they go out I can't see anything. Until I get this sorted out I've resorted to not using my turn signals at night, which is dangerous in itself/illegal and there's also the fact that they turn off/flicker occasionally while not using the turn signal. Though that seems to be the most common trigger. I have no idea what is causing this but it seems to be extremely common in 2014 Kia Souls.
While driving at night the headlights and inside panel lights flickered off and on. At one point on a rural road the headlights went completely off for a few seconds I could not see the road! this is very dangerous and is a safety issue!!
The contact owns a 2014 Kia Soul. While driving various speeds, the passenger side headlight went out. The vehicle was taken to fred beans Kia of langhorne (1801 Lincoln hwy, langhorne, pa 19047, (855) 998-2259) where the contact was informed that the connector was burnt and the fuse needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 110,000.
A D V E R T I S E M E N T S
- Freemont, CA, USA