This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shortly after buying my new 2014 Kia Soul in March 2014, I noticed that acceleration delayed usually from a stop light, stop sign or stop/go traffic and would need to pump gas for car to move then it will take off quick and almost become out of control, also feels as though lose power steering and proper braking. Dealer service could not find any error codes on scan so no fix. After 2nd attempt to look at problem I was told by service manager that if I was driving in eco mode that could be the issue. If Kia knows this why even offer that mode? I also have a problem with the passenger front seat belt that only allows slight movement before it locks tight and does not retract without unlatching completely. Upon inspecting other cars on lot with service manager we found the optima, Soul, sportage all do the same thing on passenger front only allowing extending the seatbelt/or movement about halfway forward before it locks and will not retract. The gas mileage listed on window tag was over-inflated at 27 mpg it seems to average closer to 23-24 mpg. Finally I was in an accident which I rear-ended someone at stoplight and while I felt there should have been plenty of time to stop the brakes did not feel as though they worked at all, the car just kept going, the weather was dry. It was suggested by a brake & tire specialist to go to dealer for full inspection, but I hesitate to return to Kia do to all my other issues that can't be figured out because the diagnostics can never find an error code. I will be taking my car in for a complete tear down by a 3rd party brake specialist for brake/sensor/master cylinder inspection as I don't even feel safe to drive this new car with approx 17,000 miles. I have since opened a case with Kia consumer assistance due to the many ongoing issues.
Cruise control randomly cut off. Then ESC and ABS lights come on and disables anti-lock brakes system and stability control. Best guess faulty brake switch.
Animal ran in front of vehicle, we were forced to slam on the brakes, car did not stop. Head on collision into the tree(s). The car stopped dead center in the large tree I hit, causing my body (passenger) to go between the lap belt and shoulder belt. My body smacked the dash and head slammed into the windshield. Airbags did not deploy. Vehicle is a total loss. Updated 07/01/14..updated 08/12/14
A D V E R T I S E M E N T S
- San Bernardino , CA, USA