This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, the lights flickered, then car shut down in the middle of the road. I could smell something burning. No warning lights came on. Had to tow the car. Found out there was no oil in the engine, when I should have had 2000 miles to go until next oil change. Engine seized. Apparently there is an oil consumption recall on almost all other kias for oil consumption EXCEPT my car
On [XXX] I was driving my 2013 Kia Soul in the center lane on [XXX] when all of a sudden the whole dashboard panel lit up and then everything went off and the car came to a halt. the engine was dead it would not start nothing would turn on. I had to push my vehicle from the center of the 3 lane highway off to the right side breakdown lane. I had to call AAA to have them tow my car to my mechanic. After looking over the vehicle i was informed that my engine had seized up and there was no oil in the engine. I had my oil change a little less then a month ago from the date of the incident. There was no low oil light warning that came on while I was driving my car. This same car I have had issues with the catalytic converter and issues with the 1.6L Gasoline Direct Injection (GDI) that i had to pay over $1400 to have repaired and had several issues with it trying to get it to pass safety inspection and safety emissions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond. Additionally, the tachometer was inoperable. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.
The contact owns a 2013 Kia Soul. The contact stated that after arriving to her destination and upon attempting to restart the vehicle, the vehicle failed to start immediately. After starting the vehicle and driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the failure. The vehicle was then taken to the dealer, who diagnosed failures with the exhaust system, including the catalytic converter and PCV valve. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 145,000.
- Commerce Charter Township, MI, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however the part to do the recall repair was not yet available. The contact stated while driving 30 MPH and accelerating to merge into traffic, the check engine warning light and several unknown warning lights illuminated, and the vehicle decelerated. The contact was able to drive the vehicle to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 159,198. VIN tool confirms parts not available.
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after accelerating to 40 MPH, the vehicle failed to exceed 40 MPH. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
The contact owned a 2013 Kia Soul. The contact stated that while driving at approximately 45 MPH, there was an abnormal rattling noise coming from the rear of the vehicle. An odor of smoke began to emit into the cabin of the vehicle then smoke entered into the cabin of the vehicle. There were no warning lights illuminated. The contact vision of the roadway was impaired due to the excessive smoke. As a result, the contact crashed into a curb where the vehicle came to a stop and she was able to exit the vehicle. The vehicle then caught on fire. The fire department extinguished the fire and filed a fire report. The origin of the fire was unknown. The vehicle was towed and deemed totaled. There were no injuries or medical attention needed. There were warning lights illuminated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 25 MPH, he observed smoke coming from the engine compartment. The vehicle was steered to the side of the road to cool down. The vehicle was then taken to a dealer where it was diagnosed that the cylinder head exhaust valve had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,461.
My whole engine will shake and it turns off randomly when stopped. Also, while car is on it will shake the engine which causes it to shake the whole car. My car will shake so bad I have to put my foot on the break hard for it not to move while the jumping is happening.
The check engine light has been on about a few weeks. While driving on the highway at approx 65 miles per hour my car started losing power and the temperature gauge indicator went to "H". I pulled off the highway and noticed a burning smell and smoke coming from the hood. I waited about 10 minutes then got back on the road again the temperature gauge began to rise to "H". I pulled off several things before reaching home. The next day the car was towed to Hollywood Kia. My car has been at the shop for 2 weeks. I was giving a repair bill of $1500. I need help please and can't afford to pay for the repairs. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2013 Kia Soul. The contact stated while driving approximately 40-45 MPH, the vehicle stalled in traffic. While driving the following day, the vehicle stalled again. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling). The failure mileage was approximately 136,000.
Car-??s check engine and oil light came in and flickered. Went to get an oil change and have them check the car. I turned the car off when I got there. When I went to start the car to wind the windows down, the mechanic saw sparks, I saw smoke coming out of the engine and he yelled for me to stop trying to start it. We opened the hood, tried again and the same thing happened - almost caught on fire. Now, the engine won-??t turn over. He said the battery is good. He said the engine is done.
The first issue took place in September 2022 when someone tried to steal the catalytic converter off of my car, I took it in to be replaced. Shortly after I started having engine issues, the engine light start flashing numerous times over a few week span and I had taken it into the Waikem (now Diehl) dealership in Massillon, and first they thought it was the spark plugs and replaced those, then had the same issue less than a week later, and then said the engine seized up and needed replaced. I was without my car for a total of over two months altogether, because then after I had it replaced, I had the same issue again, a week later and it was the ignition coils that needed replaced. This was right before Christmas in December 2022. After about two months. I began having issues again. It was one EVAP issue after another with the check engine light on again many times. I took it in, had the purge valve replaced, then a month later, had another issue, and had the filters replaced, then a month later, another issue, this time the purge valve again. Then we thought we fixed it last week, but now same issue again. I have had NOTHING but issues with this vehicle since last year and I am very upset, because I have LOST all confidence in my vehicle. It is one issue after another. Now the fuel gauge is flashing that it is empty, even though I filled up my tank yesterday, this has been the same ongoing issue for three weeks now and no resolution, with the check engine light on. I just want a working vehicle. I have children. I NEED it to be safe and reliable.
I was driving along the street when the engine went dead. I shifted into neutral, cranked the engine and restarted the engine. I almost got hit. This has now happened several times with myself and other drivers.
The contact owns a 2013 Kia Soul. The contact stated while driving approximately 70 MPH, the vehicle started to lose motive power. The contact stated that she depressed the accelerator pedal and the vehicle continued to lose motive power. The contact stated that the check engine warning was illuminated and flashing. The contact stated that the failure reoccurred. The contact had taken the vehicle to a local independent mechanic where it was diagnosed and determined that the spark plugs and O2 sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact researched and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) which was repaired on the vehicle in 2021. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
While driving vehicle speed becomes disrupted and inconsistent regardless of pressure on accelerator. Engine rods are knocking and dealer determined that a new engine is needed. Kia was contacted by dealer as this is the same problem as other engine models in this Kia manufacture year but Kia denied request to replace as a defective engine.
A D V E R T I S E M E N T S
- Plano, TX, USA