CarComplaints.com Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).
10.0
really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
24 / 1
Average Mileage:
52,538 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Kia Soul. The contact stated that after impacting the rear end of another vehicle, the air bags failed to deploy and the seat belt did not retract. A police report was filed and the driver sustained bruises and contusions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The failure and current mileage was 15,500.
Myself and 13 yoa daughter were on CR0151 when we were struck by a 1996 Chevy S-10 on the right side of our 2011 Soul hitting the passenger side front fender doors and pillar between the right side doors. No air bags went off with this impact and with all the air bags why didn't any go off?...updated 09/12/12 updated 09/18/2012
On the above date the referenced Kia Soul was making a left turn when a Ford 350 pick up truck ran into the driver side door area. The pickup truck was traveling at approximately 25 mph. The collision caved in the drivers side door's exterior skin as well as the interior skin without activating the side airbags on the Kia Soul.
- Chino Hills, CA, USA
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- Fort Benning , GA, USA