This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the road at night and the headlights set to auto, they will randomly turn off on their own. I have almost been in a head on collision because of this. Turning the light control manually to either off or manual on and then back to auto gets them back on. How can such a safety issue not be addressed? I see posts about this all over the interent - especially for the 2017 model. The dealership wants to charge me $500 to replace the wiring! the vehicle has under 35K miles. Please approach Kia and have them issue a recall for this issue. People who live in rural areas without lit roads can be serious injured - especially if its the first time it occurs and they are not prepared to fiddle with the light control to get it operating again. Date provided in the form represents the most recent occurrence of the issue - not the only.
While driving at night with the headlights in the auto mode, the headlights will periodically go off for 4 to 5 seconds before coming back on again. This has happened 10 times over the past 10 months. We were told by Kia dealership service department they could not duplicate the issue and recommended driving at night with the headlights turned on in the manual position. The issue has occurred when the car is in motion on the highway, on city streets, on straight roads and on corners.
While driving my headlights will randomly just shut-off sometimes they will come right back on and other times it takes a few minutes for them to come back on. This happens several times a week.
I always use auto headlights mode to operate my car. The headlights could go dark from 2 to 6 seconds and then they will go back on automatically. It has happened about 7-10 times in the past two months while I was driving the vehicle. I do not know if this problem exist during daytime because it is bright out there. But when it is dark and the lights suddenly go off it becomes a safety hazard. I called the manufacturer but the only thing they told me is to take my car to the dealer. I do not want to do this because I feel that it will be so hard for the dealer to replicate the problem and find out possible solutions, so my time will be totally wasted at the dealer.
The headlights are dangerous! there is a dark shadow line directly in the sight line of the driver through the entire windshield that I find myself ducking down to try and see out the window but that does not help. I cannot drive the vehicle at night it is very distracting and dangerous. It has severely impacted my children's lifestyle as we cannot go out as the dark roads in New Jersey are even more dangerous with the headlights not working properly.
I was driving my 2017 Kia Sorento about 30mph early today going about 30mph when all of a sudden I heard a loud clunk from the rear end and the engine, all lighting, electrical, power steering and brakes just shut off. I was able to coast to a stop put the car in park. I then restarted it and it was fine. The dealer could find nothing wrong with it. This is very dangerous. What happens if I am going 70 mph and the car shuts down like this. Since the dealer could not duplicate the event there is no solution.
While driving at night with headlights in auto position, lights will randomly turn off for seconds before turning back on. When this happens, you can see the change on the dashboard almost like it was manually being turned off, but it was not being touched. This has happened 4 times in one month. So far the dealer has not been able to replicate this issue. It is at the dealer now for the second time.
The headlights turn off during night-time driving without warning. The dashboard indicator shows that the headlights are off. This has happened a total of 6 times when the lights are in the "automatic" position. This has happened at highway speed on a completely dark road, at highway speed on a lit highway, in parking lots, and in the village at 30 mph. We are using manual headlight mode at night until the problem is resolved. The cause of the problem is unknown.
While on auto, headlights turned off when they should not have. Two times during dusk/twilight, and once during the night within a three week period. The time it happened at night, and the one time during twilight was on an unlit rural road. The occurrence during dusk was at a lighted rural intersection.
The headlights have gone out on two separate occasions, while operating the vehicle at night with the headlight control in the auto mode. The headlights completely shutdown for approximately 2 to 3 seconds during this issue and automatically came back on. Both times this occurred at highway speeds with no other light source in the area. The vehicle has been checked by the local Kia dealer. The issue could not be duplicated by the service department and no trouble codes were found. We have been instructed to only operate the vehicle with the headlights in the manual mode.
A D V E R T I S E M E N T S
- Leander, TX, USA