This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Headlights go off without warning while in auto driving at night. Has occurred 2 in the month of August 2022. Can be turned back on by twisting the control nob to on. Poses a dangerous situation on the dark county roads that we drive if not quick enough to manually turn back on.
The "auto" headlight function keeps malfunctioning. It will randomly shut off the headlights and not turn back on. Numerous forums have reported the issue. This is extremely dangerous when driving at night.
Multiple times when driving at night, all of the vehicle's exterior lights sudden turn off. We have been able to get the lights working again by turning the headlight switch on and off several times. Obviously, this is an extremely hazardous situation leaving us with no visibility in the dark and other vehicles cannot see us wither. We have not had this issue investigated by a dealership yet, but have found many accounts online of this occurring to others. There are no warning lights or any indications of a problem.
While driving with headlights in -€œAuto-€ switch mode, the lights turned off. This occurred during dark goes while driving in a dark area at around 55mph. Switching from -€œAuto-€ to -€œOn-€ turned the headlights and tail lights back on. This seems to be a more common problem when I read about similar issues at https://sorentoforums.com/threads/lights-shutting-off-in-auto-mode.16/ Currently there is no recall for this safety issue.
My KIA has issues with the headlights -- they randomly go off as you drive down the street. I thought I was hitting something but last night I had both hands on the wheel -- and the lights went off going down a busy highway -- thankfully I was familiar with area and it was well lit. They were out 5-10 seconds and they came back on. This also happened to me travelling to Syracuse New York in the mountains which was very dark -- it was very scary and could have been very deadly. I was a bit shook up. I called KIA and they said they don't have enough complaints to do anything. Seriously -- someone could die.
- Greendale, IN, USA
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When driving down the the interstate at night, my headlights just turn off while driving. They are on Auto. This has happened multiple times while driving. I have not took it to be looked at yet. There is no warning light or anything else that lets you know that there is a malfunction. The lights just go off. For them to come back on, I have to manually turn it off and back on again, and they will come back on.
When -€œauto-€ for headlights the lights won-€™t turn on at night time unless I manually switch it or the lifts will be on and then go off on their own during the night.
Passenger seat belt not on warning no longer works when car is running or not running. Passenger can forget to put on seatbelt and no reminder chime. Problem is continuous. No warning lamps. Has been inspected but not repaired. Headlights come on and go off intermittently. Headlights come on when vehicle is off and not running Draining the battery down. Hard to duplicate. Has not been duplicated or repaired as it's intermittent without warning.
Left low beam bulb went out. The right side was rendered inoperable. Had no operational low beam, just parking and high beam lights. Safety issue, generated a dangerous and lot of irate drivers in on coming vehicle-€™s, with inability to lower the high beams. Once the left low beam bulb was replaced right side became operable full low beam was operating. Don-€™t know if this a fluke with this vehicle or engineering problem. Created a high stress situation!
when driveing at night the head lights are very very dim and the kia dealership can not adjust the head lights any more it is very very bad driveing at night what can you do to fix this problem.
While driving at night (appro 9:00 PM) the headlights went out for several seconds the came back on. When I got home I googled the year and make to find a few entries with people reporting the same occurrences. KIA dealership found multifunction switch to be defective
When the light selection is set to AUTO the headlights will periodically shut off while driving at night. At other times, the light will turn on when the car is parked and no key or occupants are in the car.
While driving with the headlights in the "Auto" position, when a turn blinker is used the headlights will randomly turn off for about 10-15 seconds. Not much of an issue during the daytime but certainly a major safety concern at night. This problem can be replicated during the daytime by watch the dash lights switch from "Auto" to "Off" on the driver's dash. Moving the switch from the Auto to On has no effect on the lights. This problem occurs about 30% of the time when using the turn signal.
I have complained since 2020 about the noise in the rear area, this started when the right rear light was rewired. I can't pinpoint what triggers the noise to start, sometimes it happens when the SUV is off, and idling and driving but not consistently. I left with an unresolved issue. I went to the dealership today( 05/14/2021) @ 11:00 @ Greenway Kia West 3407 West Colonial Drive Orlando Florida 32808, to complain that my oil is running completely out of the engine and I was told all the fees I will have to pay in order to check this problem, I didn't say I had a leak or noise but disappearing. This is a manufacturers issues, and the warranty should cover. I told them my windshield is bubbling at the top and maybe separating, and still again all I heard was fees, I purchased a Kia Sorrento based on the good warranty and the place I felt very safe. I am very very disappointed in the dealership and my safety is at risk and I hope nothing happens before something happens.
When the car's headlight switch is set to 'auto', the head and taillights will turn on and off at random, regardless of lighting conditions. The lights randomly turn on while the car is off and stationary and has resulted in a drained battery on three occasions.. the lights turn on and then back off while in motion during daytime driving (as indicated by the dashboard indicator). When on and while in motion at night, the lights turn off, resulting in zero visibility while driving.
Headlights and dash board shut off randomly in auto mode during night time driving which causes immediate concern, fear of accident, and unwanted reactions such as looking away from road to find light stalk and fiddle with it to get lights to turn back on. Imagine driving the speed limit at 50 to 70 mph in various traffic conditions when you are surprised by this problem and what the to do when it happens! I have over 49000 miles on this car but the problem which I have documented twenty five instances has been in to several Kia dealerships with each time being told it is not a common occurance and that they could not recreate the problem. This is a common response and Dodge of the issue. Naturally they cannot recreate problem as this occurs during the night when dealership is closed techs are at home. Given that there seems to be many instances of this problem reported it seems NHTSA is not doing enough to pressure Kia to find a cause and recall 2017 Sorentos for a fix that if it hasn't happened yet serious damage or death is bound to occur. Please pay attention and start some action before serious consequences occur!!!
While driving at night, and also when starting car at night. I leave my lights on auto. Lately my lights have been turning off, while driving on back roads and on interstate. I have to trn light switch to off then turn to on.
Headlights initially were just flickering on occasion now headlights are turning off while driving. Sometimes they go back on and sometimes they don't. warning ⚠️ comes on and dash display also indicates a headlamp issue. Sometimes turning them on and off helps.been gradually getting worse. Now all lights will not turn on including brights. Horn also not working. Has happened multiple times at night on busy city streets.
A D V E R T I S E M E N T S
- Seymour, TN, USA