This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The KIA turned off while driving in traffic going to Louisiana. It just turned off while I was slowing down. The vehicle turned back on a few minutes later and continued to Louisiana. The steering wheel locked up while in Baton Rouge, LA and the red warning light came on after that. There were no warning lights prior to the vehicle turning off while driving nor when the power steering locked up. I took it to O-??Reilly-??s Auto Parts to have them put some power steering fluid in it. They could not do it because apparently it has an electric power steering system. The car would not start after that. All the warning lights came on. The rep at O'Reilly's said that since it is electrical, I would need to take it to the dealership because I should not be having these issues since I only had the vehicle for almost 3 months. The codes that came on when the rep put the machine on were: battery, starter, alternator, power steering. The oil had been changed on Tuesday, 08.09.2022. I already had to buy 2 tires as the tire shop stated the inside of the tires were already going bald. Which should not be happening either. The vehicle was left in Baton Rouge, LA as it was not drivable to return to Houston, Texas. I am going to make arrangements with CARMAX to tow the vehicle to their location in Baton Rouge, LA. According to CARMAX, there were no known issues when the vehicle was purchased nor were there any recalls. If there were no known issues, why am I having these issues now?
I think there is something wrong with engine I just changed oil with sythitic oil and drove it around at least 100miles and its done 3 quarts and there is no visuable leaks anywhere and also the radio does not work on any station
On June 15th, before our 2017 Sorento was due for an oil change, it completely ran out of oil and we were stranded on the side of the road. Our mechanic completely changed and filled the oil. I reached out to Kia Corporate twice, but they were of no assistance. Yesterday, on August 6th, the car was again low on oil. We have an appointment with Kia on Wednesday, August 10th to attempt to address this issue.
This engine in the vehicle has had excessive oil consumption between oil changes. It uses 3 quarts of oil between oil changes at every 3000 miles. Why even do an oil change if I-??m putting 3 quarts in it every 3000 miles I could just swap filters and be done with it.
- Portland, TN, USA
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The contact owns a 2017 Kia Sorento. The contact stated that while driving approximately 75 MPH, the vehicle lost motive power and started to decelerate. Additionally, the vehicle was shaking abnormally. The contact was able to pull over to the side of the roadway and park the vehicle. There was no warning light illuminated. The contact restarted the vehicle after a while and drove to the nearest dealer for the vehicle to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,500.
The component that failed is the engine and yes it is available for inspection and has already been inspected by Geico insurance. The vehicle started losing power on a major highway and four adult lives were at risk when this occurred. We took an exit as the car was failing and it stopped completely in traffic on the exit ramp. Yes, the problem has been confirmed by Matthews Kia. Yes, the vehicle has been inspected by Geico insurance. Yes, the vehicle suddenly began to shake, and made very loud noises, we then rapidly lost power and the car stopped dead in the middle of traffic.
All my oil keep leaving out of my engine I only had the car since March I got the dealer oil change in May and I had to add oil twice in July I also had a Kia Sorento Pryor to this one and had the same problem there is ovisiouly some wrong with those engines I have seen other people complain about the same thing with the same vehicle in a Google search on that problem
Heavy oil consumption. I just changed my oil 3,500 miles ago and it burned through the whole thing. I am on a group on facebook where hundreds of kia and hyundai drivers have the same issue with a very similar engine. Many have even had big engine fires as a result. This is not a safe care to take your family in. My engine seized up as a result, so I am only a year into my car payments and it is a total loss. I am on a teacher's salary so I can't afford to fix it or get another car.
The engine was consuming a lot of oil. Lost 2-3 quarts in between oil changes. Kia did an oil consumption test and supposedly fixed the problem by cleaning out the gaskets. Kia told me that if this did not fix the problem they may need to replace the engine. I was told that the cleaning fixed the oil problem. Few months after, car started to loose oil again. Almost dry on oil change. Way before an oil change was due, car engine started shaking on the Highway. Brought it to closest oil changed shop and oil was completely dry. Mechanics at Kia told me that it was the spark plug. After they fixed the spark plug, they told me that there was a dead cylinder misfire and an internal engine failure. Since car had 72000 miles. It was not under warranty anymore. Engine needs to be replaced. Kia is not covering it.
Car was running fine no indicators on at all. Got on highway started shaking again no indicators on thought I was driving in uneven pavement at the time. Car started driving ok engine light then came on car started shaking and then stalled. Started it and luckily made it home. Car dealer said the engine was needing to be replaced. Extended warranty stated due to carbon deposit build up caused valve to burn so it will not be covered. This is a 2017 car under 100,000 miles and for the engine to go like this with me owning it for under 50k miles is absurd concerning and frustrating. I still have a loan and am out a car one that I thought would run longer!
My car started running badly with a knocking noise at the start. The knocking noise got worse, I so pulled over and checked the oil and there was virtually no oil in the engine. I filled it with oil and the knocking continued and got worse as I drove it to the dealer for service. The engine failed before I could make it to the dealer. It now needs a new engine. The Car was serviced regularly. NO LOW OIL ENGINE LIGHT CAME ON TO NOTIFY ME OF LOW OIL. NO LEAK WAS DETECTED.
Loosing oil which will result in engine failure. Had an oil test done at the Kia Dealership and they said it lost 2.5 quarts of oil in 2925 miles and that is "operating as designed". Their Owner's manual says change the oil every 7500 miles. So by then I will be out of oil. Not sure how this is "operating as designed".
The oil burns very fast. I check the oil weekly and it's always low. There were no warning lamps or lights or anything to indicate that the oil was low.
My vehicle has been consuming massive amounts of oil. My oil is completely OUT at around 2500 miles after a fresh oil change. There are no leaks or puddles on my garage floor and no warning indication on the dashboard. I became aware of the problem only after my mechanic did courtesy inspections after taking my car in to have tires replaced, headlight bulbs replaced, routine maintenance. This is unacceptable and can lead to significant engine problems and/or fire!
The oil light came on and started blinking. I checked the oil and it was full. I then called the Kia dealer and told them what was going on and the said it was a sensor. I needed to make appointment to get a new sensor but they had none and they were on back order. They would call me when it came in. I started seeing oil in garage under my car. I called The kia dealership back and they said just keep adding oil to it. 4 weeks after initial call the part came in. I took my car in to be fixed but it was more extensive than they were assuming. They had to order more parts and it took 2 more weeks. It turned out to be the Oil pressure switch that was leaking and spewing oil all over the engine. Could have been a disastrous situation. It cost me $1750. The car has 84,000 miles on it has been well taken care of and they didn-??t cover it under any warranty.
I left my home in Northern California and drove my 2017 KIA Sorento EX V6 AWD to work. No one was with me in the vehicle. There seemed to be a rattling sound in the engine when I started and drove the vehicle. There was no illuminated light on the dashboard to indicate a specific issue. I was planning to drop off the vehicle at the KIA Service Center-Roseville Automall after work. I just got off the freeway, when the Kia slowed down by itself. I was able to pull over to the right shoulder of the freeway and the KIA just completely stopped with faint sounds coming from the engine. I turned the car off. I stayed in the car and was about to call my auto insurance company when I smelled smoke. I stepped out, checked the Kia from outside, saw something dripping under the front of the car, and started to catch fire. I immediately stepped far from it and called 911. The fire got bigger and just burned the whole front. We had the KIA Sorento serviced in December 2021 for a leaky oil switch despite timely maintenance at the KIA Service Center through the years. The maintenance guy said we did not have to pay to resolve the leaky oil issue because of a recall warranty. We brought the KIA again for a regular maintenance service and brake pad repairs on 4/2/2022. Later on, we got a letter from the KIA Headquarters dated 4/7/2022 regarding 2014-2018 MY KIA Sorento 3.3 L Vehicle Oil Pressure Switch Leaking New Vehicle Limited Warranty Extension. Somewhere in the letter stated, -??If oil is NOT leaking from the engine or the Engine Oil Pressure Warning Light DOES NOT remain illuminated after the engine is turned ON, you DO NOT need to bring your vehicle to a Kia dealership for the purpose of this warranty extension.-?? I thought the vehicle was in the clear already since it got serviced for the leaky oil in 12/2021 and completed its regular maintenance in 4/2022. Proof of service records, vehicle photos, KIA-??s extended warranty letter for recall are all available.
I am requesting an investigation of a defect involving the oil pressure switch in my iKia Sorento vehicle engine. The oil pressure switch, a device which monitors engine oil pressure and illuminates a warning light when oil pressure is lost, is defective The defect results in an engine oil leak. The oil loss occurs without warning to the driver eventually leading to an engine stall and loss of motive power condition. This was brought to the attention of the technician that serviced my car several times. I was instructed to add some oil if I noticed it, but don-??t fill it up. I was informed to let them take care of the liquid levels when I brought it in for the oil changes.
Car oil had not been changed but a month or two ago and only went on one 2-3 hour trip there and back after the oil was changed. Only stayed in town and went to regular grocery store and work after trip. Did not check oil due to not normally having it deplete fast. A month or so later oil deplited rapidly (this is an unknown part if it was fully the cars issue or if was the person who changed the oil.) Oil was lower than normal mainly noticed when car showed oil lamp light (was only blinking did not stay lit) and started halting and jerking when driving home. More oil was added and once that happened the check engine light came on. Car has jerked and been close to stalling when trying to drive to autostore for diagnostics. Since then the car is acting like it did not have oil added. Oil light is off but engine light blinks constantly. The halting and stalling is similar to the recall on other 2017 Kia Sorento's (with a 3.3 L engine) with the crankshaft being the problem. The halting and stalling can lead to an accident. No prior engine issues before this when the oil ran low.
A D V E R T I S E M E N T S
- Houston, TX, USA