This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car has repeatedly completely run out of oil after going 2500 of 5000 miles and the oil leaked into different parts of the car. The car is not drivable and shakes and the engine rattles. None of the dashboard indicators illuminated to indicate an issue, until after the car shut off as I placed it in drive and was trying to accelerate, on 9/24/22. I have only owned the car since 10/2021. This car-??s repairs should be covered under NHTSA Recall #20V750.
2017 Kia Sorrento burns excessive amounts of oil between oil changes, more than 4 quarts. Eyebrow and rear parking lights come on their own, even after the car has been off for several hours without touching Kia or keys.
"Oil pressure light" appears while starting and driving vehicle, oil maintains in vehicle no drop in oil level. KIA dealership is aware of issue and has not informed consumers before purchase that a flush of the engine, is a "potential" fix for issue, KIA dealership is unsure that issue will be resolved, on low mileage vehicle.
The contact owns a 2017 Kia Sorento. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 102,000.
- Lakeland, FL, USA
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The car started leaking oil. Took the car in for inspection at local Kia dealership. The component that failed was the "oil pressure switch". This leak put my engine at risk of not working and fire. There was no warning lamp, engine oil was low. There is a NHTSA notice for this same issue sent out for Kia Sorento 3.3L GDI engines.
We were driving on a highway that was currently under construction. I had called my mechanic to get the vehicle in to get it plugged in to see why the service engine light came on that morning. While driving it, the vehicle stalled out on the now one lane highway. Stalled to the point of not being able to move or restart. There was no other sounds, smoke, anything! It. Just. Stopped. The semi behind us took out three construction barrels when he swerved to miss hitting the back of the vehicle! After seeing our lives flash before our eyes, we had to have some of the construction workers help us push it out of the way of any other traffic. It was towed to our mechanic who told us that there were metal shavings in oil and that intake and exhaust cams are two degrees off. They would not repair this type of engine issue, so we had it towed to our local Kia dealer/service center. There they have diagnosed the vehicle having catastrophic engine failure. Not covered under warrantee and we are required to pay for new engine.
2017 kia Sorento has been burning oil like crazy. It is going through at least 3 quarts of oil every week to 2 weeks. The oil light does not come on to say it is low on oil, I have to continually check oil level manually to see if I need to add oil. Check engine light comes on and goes back out constantly. Biggest problem is there is no indication that the oil is getting low.
I have to refill my oil with 5 quarts every 2k miles like clockwork between periodic oil changes. Oil light comes on taking left turns and slowing down to a stop. Dealership said nothing about the issues associated with this car.
My engine is consume too much oil. On 2 occasions when taking car for oil change I was told no oil in my engine. I had to put 3 quarts of oil in between oil change around 900 miles. My engine light flickers on and off but last time no warning given. I am concerned that this may cause engine fire. Noticed the issue at approx 98000 miles. I drive on highway for 45 mins to go to work and afraid I will consume all the oil in my engine and cause an accident or cause a fire. I go through a tunnel and it cause a lot of anxiety knowing my car is consuming too much oil. I called Kia dealership and they told me I have to wait till November for car to get service. I am trying to avoid the run around since I am at 103000 miles since warranty ended at 100000. I purchased car brand new. Thank you
The contact owns a 2017 Kia Sorento. The contact stated while driving 55 MPH, his wife noticed an abnormal sound coming from the engine. Additionally, his wife also noticed that the vehicle was not accelerating as needed. The vehicle was taken to an independent mechanic and the high-pressure fuel pump follower was replaced; however, immediately there was a knocking sound coming from the vehicle. The mechanic diagnosed the vehicle and stated that the knocking noise was coming from the engine and might be the rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were contacted and stated that the vehicle was out of warranty and that the VIN was not under recall. The failure mileage was 70,000.
Vehicle has 64000 miles, I was driving at 70 mph on highway with no warning the engine cut out lost power, engine light was now on. Had it towed to Kia dealership was told engine failure is a problem with this vehicle as well as excessive burning oil and I had to pay $500 to have engine cleansed, told it would not fix the problem but engine cleanse was the recommended step. Told to drive car for 1000 miles bring it back to have oil checked then I am to drive it, not to check the oil or add oil and drive it until the engine goes out again then have it towed back to the dealership. Didn-??t even make it to 1000 miles check engine light came on, now being told it is the intake manifold that needs replaced not covered under warranty and this will cost me $1000 and still refuse to replace the problematic engine. Asked technician if the lower engine issues could cause damage to other parts of my engine not covered by lifetime warranty for lower engine to which I was told he didn-??t think so but couldn-??t say for sure. Contacted Kia customer center received an apathetic response to my concerns and merely offered to mail me a hard copy of the details of the warranty told not sure why the technician told me not to check or add oil as that would be owner negligence and engine would then not be covered by lifetime warranty. Kia is consciously putting my family at risk by refusing to resolve the clear problem with this engine. Their actions are negligent. They willingly took my money for a vehicle that they know he problems but refuse to remedy the issues.
Engine was burning oil very quickly. We were filling it with oil between oil changes which we always got on schedule. With any problems or warning from check engine light it shut down in the middle of the highway. Our mechanic checked it and said the engine it locked. I-??ve only had it for 10 months and it only has 106k miles.
On Friday September 2nd 2022, the oil light on my 2017 Kia Sorento came on for a brief moment then quickly went off. Once I arrived at my destination, I checked my oil & found there to be little to no oil in the vehicle. I had to add several quarts of oil to the vehicle to even get a reading on the dip stick. The vehicle has had regular oil changes & there has been no indication of an issue with the oil prior to this. Upon further inspection there is a large amount of carbon buildup on the tailpipe indicating the vehicle is burning oil. I have left several messages with the service center at the Kia dealership where the vehicle was purchased & all service was completed to advise of the issue/bring the vehicle in, but have received no call back to date. I have also reached out to Kia corporate regarding the issue with no response.
Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you-??ll just be driving and then the check engine light will come on and the car with start driving funny. It-??s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.
Engine failure at approx. 94755 miles. Motor lost compression in no.3 cylinder while on interstate. Car was inspected by dealer.KIA customer service car was not eligible for warranty repair. Car was under warranty limits. Purchased car new
The KIA turned off while driving in traffic going to Louisiana. It just turned off while I was slowing down. The vehicle turned back on a few minutes later and continued to Louisiana. The steering wheel locked up while in Baton Rouge, LA and the red warning light came on after that. There were no warning lights prior to the vehicle turning off while driving nor when the power steering locked up. I took it to O-??Reilly-??s Auto Parts to have them put some power steering fluid in it. They could not do it because apparently it has an electric power steering system. The car would not start after that. All the warning lights came on. The rep at O'Reilly's said that since it is electrical, I would need to take it to the dealership because I should not be having these issues since I only had the vehicle for almost 3 months. The codes that came on when the rep put the machine on were: battery, starter, alternator, power steering. The oil had been changed on Tuesday, 08.09.2022. I already had to buy 2 tires as the tire shop stated the inside of the tires were already going bald. Which should not be happening either. The vehicle was left in Baton Rouge, LA as it was not drivable to return to Houston, Texas. I am going to make arrangements with CARMAX to tow the vehicle to their location in Baton Rouge, LA. According to CARMAX, there were no known issues when the vehicle was purchased nor were there any recalls. If there were no known issues, why am I having these issues now?
I think there is something wrong with engine I just changed oil with sythitic oil and drove it around at least 100miles and its done 3 quarts and there is no visuable leaks anywhere and also the radio does not work on any station
On June 15th, before our 2017 Sorento was due for an oil change, it completely ran out of oil and we were stranded on the side of the road. Our mechanic completely changed and filled the oil. I reached out to Kia Corporate twice, but they were of no assistance. Yesterday, on August 6th, the car was again low on oil. We have an appointment with Kia on Wednesday, August 10th to attempt to address this issue.
A D V E R T I S E M E N T S
- Parkville , MD, USA