This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This engine in the vehicle has had excessive oil consumption between oil changes. It uses 3 quarts of oil between oil changes at every 3000 miles. Why even do an oil change if I-??m putting 3 quarts in it every 3000 miles I could just swap filters and be done with it.
The contact owns a 2017 Kia Sorento. The contact stated that while driving approximately 75 MPH, the vehicle lost motive power and started to decelerate. Additionally, the vehicle was shaking abnormally. The contact was able to pull over to the side of the roadway and park the vehicle. There was no warning light illuminated. The contact restarted the vehicle after a while and drove to the nearest dealer for the vehicle to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,500.
The component that failed is the engine and yes it is available for inspection and has already been inspected by Geico insurance. The vehicle started losing power on a major highway and four adult lives were at risk when this occurred. We took an exit as the car was failing and it stopped completely in traffic on the exit ramp. Yes, the problem has been confirmed by Matthews Kia. Yes, the vehicle has been inspected by Geico insurance. Yes, the vehicle suddenly began to shake, and made very loud noises, we then rapidly lost power and the car stopped dead in the middle of traffic.
All my oil keep leaving out of my engine I only had the car since March I got the dealer oil change in May and I had to add oil twice in July I also had a Kia Sorento Pryor to this one and had the same problem there is ovisiouly some wrong with those engines I have seen other people complain about the same thing with the same vehicle in a Google search on that problem
Heavy oil consumption. I just changed my oil 3,500 miles ago and it burned through the whole thing. I am on a group on facebook where hundreds of kia and hyundai drivers have the same issue with a very similar engine. Many have even had big engine fires as a result. This is not a safe care to take your family in. My engine seized up as a result, so I am only a year into my car payments and it is a total loss. I am on a teacher's salary so I can't afford to fix it or get another car.
- Gilbert, AZ, USA
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The engine was consuming a lot of oil. Lost 2-3 quarts in between oil changes. Kia did an oil consumption test and supposedly fixed the problem by cleaning out the gaskets. Kia told me that if this did not fix the problem they may need to replace the engine. I was told that the cleaning fixed the oil problem. Few months after, car started to loose oil again. Almost dry on oil change. Way before an oil change was due, car engine started shaking on the Highway. Brought it to closest oil changed shop and oil was completely dry. Mechanics at Kia told me that it was the spark plug. After they fixed the spark plug, they told me that there was a dead cylinder misfire and an internal engine failure. Since car had 72000 miles. It was not under warranty anymore. Engine needs to be replaced. Kia is not covering it.
Car was running fine no indicators on at all. Got on highway started shaking again no indicators on thought I was driving in uneven pavement at the time. Car started driving ok engine light then came on car started shaking and then stalled. Started it and luckily made it home. Car dealer said the engine was needing to be replaced. Extended warranty stated due to carbon deposit build up caused valve to burn so it will not be covered. This is a 2017 car under 100,000 miles and for the engine to go like this with me owning it for under 50k miles is absurd concerning and frustrating. I still have a loan and am out a car one that I thought would run longer!
My car started running badly with a knocking noise at the start. The knocking noise got worse, I so pulled over and checked the oil and there was virtually no oil in the engine. I filled it with oil and the knocking continued and got worse as I drove it to the dealer for service. The engine failed before I could make it to the dealer. It now needs a new engine. The Car was serviced regularly. NO LOW OIL ENGINE LIGHT CAME ON TO NOTIFY ME OF LOW OIL. NO LEAK WAS DETECTED.
Loosing oil which will result in engine failure. Had an oil test done at the Kia Dealership and they said it lost 2.5 quarts of oil in 2925 miles and that is "operating as designed". Their Owner's manual says change the oil every 7500 miles. So by then I will be out of oil. Not sure how this is "operating as designed".
The oil burns very fast. I check the oil weekly and it's always low. There were no warning lamps or lights or anything to indicate that the oil was low.
My vehicle has been consuming massive amounts of oil. My oil is completely OUT at around 2500 miles after a fresh oil change. There are no leaks or puddles on my garage floor and no warning indication on the dashboard. I became aware of the problem only after my mechanic did courtesy inspections after taking my car in to have tires replaced, headlight bulbs replaced, routine maintenance. This is unacceptable and can lead to significant engine problems and/or fire!
The oil light came on and started blinking. I checked the oil and it was full. I then called the Kia dealer and told them what was going on and the said it was a sensor. I needed to make appointment to get a new sensor but they had none and they were on back order. They would call me when it came in. I started seeing oil in garage under my car. I called The kia dealership back and they said just keep adding oil to it. 4 weeks after initial call the part came in. I took my car in to be fixed but it was more extensive than they were assuming. They had to order more parts and it took 2 more weeks. It turned out to be the Oil pressure switch that was leaking and spewing oil all over the engine. Could have been a disastrous situation. It cost me $1750. The car has 84,000 miles on it has been well taken care of and they didn-??t cover it under any warranty.
I left my home in Northern California and drove my 2017 KIA Sorento EX V6 AWD to work. No one was with me in the vehicle. There seemed to be a rattling sound in the engine when I started and drove the vehicle. There was no illuminated light on the dashboard to indicate a specific issue. I was planning to drop off the vehicle at the KIA Service Center-Roseville Automall after work. I just got off the freeway, when the Kia slowed down by itself. I was able to pull over to the right shoulder of the freeway and the KIA just completely stopped with faint sounds coming from the engine. I turned the car off. I stayed in the car and was about to call my auto insurance company when I smelled smoke. I stepped out, checked the Kia from outside, saw something dripping under the front of the car, and started to catch fire. I immediately stepped far from it and called 911. The fire got bigger and just burned the whole front. We had the KIA Sorento serviced in December 2021 for a leaky oil switch despite timely maintenance at the KIA Service Center through the years. The maintenance guy said we did not have to pay to resolve the leaky oil issue because of a recall warranty. We brought the KIA again for a regular maintenance service and brake pad repairs on 4/2/2022. Later on, we got a letter from the KIA Headquarters dated 4/7/2022 regarding 2014-2018 MY KIA Sorento 3.3 L Vehicle Oil Pressure Switch Leaking New Vehicle Limited Warranty Extension. Somewhere in the letter stated, -??If oil is NOT leaking from the engine or the Engine Oil Pressure Warning Light DOES NOT remain illuminated after the engine is turned ON, you DO NOT need to bring your vehicle to a Kia dealership for the purpose of this warranty extension.-?? I thought the vehicle was in the clear already since it got serviced for the leaky oil in 12/2021 and completed its regular maintenance in 4/2022. Proof of service records, vehicle photos, KIA-??s extended warranty letter for recall are all available.
I am requesting an investigation of a defect involving the oil pressure switch in my iKia Sorento vehicle engine. The oil pressure switch, a device which monitors engine oil pressure and illuminates a warning light when oil pressure is lost, is defective The defect results in an engine oil leak. The oil loss occurs without warning to the driver eventually leading to an engine stall and loss of motive power condition. This was brought to the attention of the technician that serviced my car several times. I was instructed to add some oil if I noticed it, but don-??t fill it up. I was informed to let them take care of the liquid levels when I brought it in for the oil changes.
Car oil had not been changed but a month or two ago and only went on one 2-3 hour trip there and back after the oil was changed. Only stayed in town and went to regular grocery store and work after trip. Did not check oil due to not normally having it deplete fast. A month or so later oil deplited rapidly (this is an unknown part if it was fully the cars issue or if was the person who changed the oil.) Oil was lower than normal mainly noticed when car showed oil lamp light (was only blinking did not stay lit) and started halting and jerking when driving home. More oil was added and once that happened the check engine light came on. Car has jerked and been close to stalling when trying to drive to autostore for diagnostics. Since then the car is acting like it did not have oil added. Oil light is off but engine light blinks constantly. The halting and stalling is similar to the recall on other 2017 Kia Sorento's (with a 3.3 L engine) with the crankshaft being the problem. The halting and stalling can lead to an accident. No prior engine issues before this when the oil ran low.
My car is burning excessive oil. Recently had an oil change on May 9,2022. Oil light came on May 27,2022. There was literally no oil in the car. The remaining mileage that should have been left is 751 til the 3000 miles oil change. Prior to May 9th I had the oil changed early April.
Excessive oil consumption with no low oil warning light. Driving with no oil can cause severe engine damage. I was informed by the Kia dealership after reporting an issue with oil consumption. Issue started in March 2022, diagnosed in april 2022 and 1 month of driving had no oil and no low oil warning light come on after oil change.
Kia can not describe what exactly is wrong with my vehicle. First they said it was the rod bearing then they took it back because if it was the rod bearing system then Kia would have to fix the engine then they said it-??s my spark plugs now here we are 4 weeks later they-??re saying it-??s the compression system in relation to the spark plugs. And this was the same person i spoke to literally 4 weeks Ago. So at this point I-??m like make up your mind which one is it? I told them I-??m a single parent with a disabled child with no transportation and have been without for 4 weeks. I even had to come up with a rental out of pocket with no reimbursement or loaner from Kia when asked m, i spent $2,000 that Kia won-??t reimburse me for. The incident occurred in march 27,2022 while driving on the highway at 70mph as i was accelerating my engine began to shake and engine light came on and vehicle began to shake violently and completely went out. I nearly got into a 3 pile car accident due to this incident. The dealer refuses to acknowledge any ownership and completely rests the blame on me. I have told them and called Kia consumer that i can not afford to pay $7,000 for a recalled engine and im highly upset. No prior warning lights came on prior to this event i submitted all prior maintenance paperwork to my insurance adjuster for proof that the vehicle was regularity was maintained i also did the KSDS update that they recommended that i get done back on 10/2021 and this still issue still happened to me. Now I-??ve been sitting at my home with my disabled son and he-??s been unable to attend school and i have been unable to provide because we have had no transportation for 4 weeks with no help from Kia. They finally introduced good will to me today finally after 4 weeks but i doubt kia will even cover whole or 50% of the costs of the engine because i can-??t afford $7000.
I have a had issues with my check engine light flashing and when that occurs. The car begins to drive slow and does a jerking motion when pressing the gas pedal. I called Kia Galenea and informed them of the problem with my vehicle. They took the car and said it that the vehicle needed a updated on the knock sensor. So they did the updated not even a week later the engine check light comes back on again. I called Kia dealership and told them again what had happened. The same code P1326 appeared again and the check engine light is flashing. They took the car back and said it was a oil pressure switch that needed to be fixed. I paid them for that and they said we fixed it. I left the dealership with my vehicle and not even 20 minutes the check engine light came back on. This time my car began to stall like it could hardly go 50 on the interstate. I told the dealership and they said it-??s nothing we can do, so I had told them it-??s still showing the P1326 popping up and the car is even worse now. So I filed a complaint with Kia Consumer after that incident and I have yet to hear back from anyone yet. During this difficult time I have been struggling to get to work when they basically refuse to put me in a rental. I was put in a rental for less than 24 hours when they called me that morning saying they had fixed the problem when I-??m certain they didn-??t because the check engine light began to flash as soon as I got on the interstate. I had to pull over because I didn-??t want anyone to rear end me. I just want Kia to fix the problem even though it-??s not giving me the answers. I have filed a complaint I have been more than patient with Kia. I-??m still without answers and a vechicle.
A D V E R T I S E M E N T S
- Portland, TN, USA