CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.
10.0
really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
52,653 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering wheel electronic controls(speed control, radio, ). airbag light on with no collision having occurred, replaced headlights twice in last year, brake lights replaced once
On 7/5/2014 9:00 a.M. I place the key in the ignition, turned the key but the car would not turn over to start. I have been experiencing acceleration issue also.
Everytime I put the car in drive it makes a harsh banging noise. It also decides to just shut off as soon as I press on the gas or slow down after I've already started going on city streets I can also hear and feel clicking under driver's side floor board as I'm turning into drive ways, parking spots etc. This is an everyday thing that started last year.
Bought a pre-certified used 2014 Kia Sorento sxl. Passed all 150 inspection. Less than 24 hrs after buying the car, the following morning my pregnant wife was driving to work in rush hour traffic on the highway and all a sudden the car would not accelerate. She was pressing the gas pedal to the floor and the car was going 5 mph. She was so scared, specially being pregnant, that the cars were going to hit her. She tried getting into the shoulder but she was going so slow that cars were zipping pass her. Thankfully she able to get to the shoulder. Huge safety issue!!! after getting to a safe area, she turned the car back off and on, the car worked perfectly fine. Took it back to the dealership and they couldn't replicate the problem and their computer sensor couldn't pick up anything wrong with the vehicle. So long story short, nothing was done. There was a recall for accelerator pedal assembly for 2016 Kia Sorento. The affected Sorento were built from Oct 27, 2014 and Jan 29, 2015. Our car just missed it by a few months. I guess Kia is just waiting for a huge accident for them to do something about it. I hope it wouldn't be us.
While accelerating to merge onto the freeway, the car seemed to lose power. It continued to run for a while, but would not accelerate past 60 mph. Light went on indicating engine problem. Pulled car over to side of the road and it died completely. We had a very similar problem with this vehicle approximately 2 years ago. After bringing the car into our dealership multiple times 2 years ago, our Kia dealership told us that they could not recreate the problem and reset some electrical portion of the car. Both times that this (2015 and 2013/4) happened we had our young children in the car. I fear for my safety and the safety of my children in this car.
The contact owns a 2014 Kia Sorento. Upon starting the vehicle, the gear was shifted into reverse and the engine revved when the contact lightly depressed the accelerator pedal. As a result, the vehicle backed into a steel post. The front passenger had to help the contact shift the gear into neutral in order to stop the vehicle from accelerating. Suddenly, the vehicle accelerated forward into a field at a high rate of speed while the brake pedal was depressed. The contact had to press the ignition start button in order to stop the vehicle. The contact sustained minor ankle injuries, which did not require medical attention. The vehicle was towed to an independent mechanic who stated that there was a manufactured electrical cord that was connected to the accelerator, which may have caused the failure. The failure codes did not illustrate that this was the cause of the failure. The manufacturer was not notified. The speed was unknown. The approximate failure mileage was 12,900. Updated 12/01/14
The contact owns a 2014 Kia Sorento. The contact stated that the speedometer needle became inoperable. The vehicle was taken to the dealer for inspection where they stated that there was nothing wrong with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 3,000.
When driving the Sorento sx wearing sunglasses, the digital speedometer needle is virtually invisible. You can't readily confirm the vehicle's speed. You have to tilt your head and peer under or over the sunglasses to see the needle which is too dark against the black background. This means your eyes are off the road far longer than the typical glance needed with traditional speedometers. This design flaw will undoubtedly lead to unnecessary accidents, injury and death.
A D V E R T I S E M E N T S
- San Diego, CA, USA