CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.

10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
24,745 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Sorento body / paint problems

body / paint problem

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2014 Kia Sorento Owner Comments (Page 5 of 8)

« Read the previous 20 complaints

problem #65

May 252019

Sorento 4-cyl

  • miles

A D V E R T I S E M E N T S

2014 Kia Sorento Paint is peeling off the front of my SUV!!!!!! Consumer stated following issues with vehicle oil leak, e call (emergency calll system), sun roof problem, communication module may be damaged inaccurate vehicle location.

- Ashland, KY, USA

problem #64

May 202019

Sorento

  • 52,000 miles
Out of no where paint started chipping then peeling off on driver side upper panel above window. Then it started to peel off on front end driver side. The car has rust spots and chips. Looks like the roof will be next. The paint in continuing to peel. It's extremely thin paint and seems very dry. The car also molds easily in the trunk area.

- Rohnert Park, CA, USA

problem #63

Mar 112021

Sorento

  • 90,000 miles
Paint on our 2014 white Sorento peeled off both a pillars and the roof and we had to get the top half of the car repainted. Paint peeled all the way down to the bare metal picture I provided only got worse from there and peeled all the way up.

- Kenosha, WI, USA

problem #62

Apr 022021

Sorento

  • 85,000 miles

A D V E R T I S E M E N T S

Vehicle has large chunks of paint that fall off and may cause a driving hazard for others. There are many reports of paint falling off pearl white Sorento vehicles. While this is mainly a cosmetic issue, debris can be an issue as people have experienced large paint chunks becoming airborne from the hood area.

- Cumming, GA, USA

problem #61

May 012020

Sorento

  • 75,000 miles
The paint is pealing off of the body of the car in multiple locations, most notably on either side of the windshield. This is causing the the body to rust in those locations which compromises the integrity of the vehicle.

- Coppell, TX, USA

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problem #60

Feb 052021

Sorento

  • 139,000 miles
Around February 5th the paint on my pearle white 2014 Kia Sorento started peeling. As time went on the paint continued to flake off of my car on both pillars and the hood of my vehicle all the way down to the base of the car. As I researched this defect I came across many other customers with the same issues and in the exact same areas on their Kia Sorento specifically the 2014 model. The paint continues to come off in the rain, wind, and even a simple car wash.

- Minneapolis, MN, USA

problem #59

Mar 012021

Sorento

  • 62,053 miles

A D V E R T I S E M E N T S

Paint bubbled up twice after rainy days then would go down and look normal like if nothing had happened after the rain. A few weeks later the front middle section on my hood started peeling, didn't think much of it since it wasn't too big. A couple weeks later the side of my windshield started peeling the same way (where it would bubble up after the rain) it started peeling off while I was driving. At first I thought it was a paper since it sounded similar to when a flyer is left on windshield while driving, after getting to my destination I noticed that the paint had started peeling off on the driver side, next to the windshield. I stopped by Kia dealership to be told that this has been happening to Kia's with the same paint color and that they just had a 2020 car that was getting rust dots, the guy at the dealership looked at my car and said I had rust dots in my trunk door, right next to the sides of the Kia sign. I looked closely and he was correct, now I'm afraid it will start peeling there as well. While there they checked my warranty and was told that that my paint warranty was over.

- Chula Vista, CA, USA

problem #58

Jan 072021

Sorento

  • miles
2014 Kia Sorento. Purchased in Aug 2020 at 86,000 miles. I noticed a small chip above windshield. Salesman said it was a rock. In Jan 2021 went to wash vehicle with a sprayer and large chunk of paint came off hood of vehicle.. smaller chips appearing above windshield now also.. believe this paint is defective by other responses I've seen. Kia needs to acknowledge this defect.

- Racine, WI, USA

problem #57

Mar 052019

Sorento

  • miles
Pearl white paint is flaking off and has delaminated on the front, side and top. Rust is forming on the front roof where the paint has flaked off. This issue with the paint flaking off is an ongoing problem and has been going on for over 2 years from today.

- Tampa, FL, USA

problem #56

Mar 012021

Sorento

  • 82,000 miles
Paint on a pillar, next to windshield is coming off. This is happening without and prior damage.

- Southampton, PA, USA

problem #55

Mar 172021

Sorento 4-cyl

  • 62,000 miles

A D V E R T I S E M E N T S

Peel has started peeling on hood and near windshield on drivers side.

- Winder, GA, USA

problem #54

Feb 042021

Sorento

  • 50,800 miles
Paint delamination on drivers side front pillar and hood.

- St. Maries, ID, USA

problem #53

Mar 062019

Sorento

  • 85,000 miles
Pearl pain peeling off all around the vehicle.

- Brookfield, IL, USA

problem #52

Dec 012018

Sorento

  • 32,000 miles
Opened previous NHTSA id 11398106. Adding additional info for all. Main issue is the paint chipping and mainly peeling severely across and above windshield with rust. Other paint chipping around vehicle also, minor. Research shows this happening to mainly the 2014 Kia Sorento SUV with (snow white pearl) paint color. Read your info tag on driver side door jam to verify. Mine was manufactured Aug/16/13 at Georgia Inc. NHTSA has about 105 paint complaints out of 461 on the 2014 Kia Sorento SUV. I read most under 'structure or other' listings. There is also a facebook page for all to view and complain for 'Kia Sorento pearl white paint peeling, chipping and delamination'. hope there is a lawyer out there who has this issue and can file a class action suit for all of us. Because Kia won't take care of this issue. Hopefully NHTSA will see it as a issue, mainly when the peeling of paint and rusting is occurring around the windshield. This jeopardizes the tight seal of rubber holding the windshield in place. God forbid the windshield detaches while driving on the highway. Thank you all.

- Medford, NY, USA

problem #51

Jan 012021

Sorento

  • miles
My paint on my Kia Sorento has been chipping away. I've had this vehicle for less than 2 years, it started to chip alittle around 8 months ago, and since has gotten so bad across almost all the entire top of the windshield and slowly starting to chip all throughout the rest of my vehicle

- New Gloucester, ME, USA

problem #50

Feb 082021

Sorento

  • 88,302 miles
My 2014 Kia Sorento's pearl white paint started delaminating unexpectedly. This is common nation-wide for Kia vehicles, especially those with pearl white paint. My vehicle was parked when I noticed the paint had peeled.

- Chesapeake, VA, USA

problem #49

Dec 012019

Sorento

  • 32,000 miles
Paint chipping away and rust underneath. Appears like no primer was used. This occurring still above windshield and across left to right of top cabin, at least 8' up. Started as 1-2 small spots. Kia service blamed it on being hit by something and wouldn't go further in 12/2019. I told them it was from wind shear from driving. At the time car has just over 30K, out of paint warranty.. now it's 20 times worse. Auto collision shops agreed it's a paint defect. I went to corporate complaint and was shot down saying it's up to local Kia judgment. Not good enough, hope no one else has this issue with paint on their Kia sorrento SUV.

- Medford, NY, USA

problem #48

Nov 082019

Sorento

  • miles
A large portion of paint on the a pillar bubbled and came off. Paint is chipping in other places.

- Flower Mound, TN, USA

problem #47

Dec 172020

Sorento

  • miles
I'm the first and only owner of a white 2014 Kia Sorento. The paint is chipping off on the hood, bumper and door rail/column. After doing plenty of research this seems to be a common problem with white Kia Sorentos. On social media there's a facebook group (Kia Sorento pearl white paint peeling chipping and delamination). This group is filled with hundreds of Kia owners who have this issue.

- Ball Ground, GA, USA

problem #46

Apr 202018

Sorento

  • miles
I have paint peeling off of my car, I took it to Kia & was I formed my car was out of warranty so they are not reliable

- Cape Coral, FL, USA

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