CarComplaints.com Notes: As long as catastrophic engine failure at under 60,000 miles is the top owner complaint, it'll be pretty hard to recommend the 2012 Sorento.

10.0

really awful
Crashes / Fires:
1 / 40
Injuries / Deaths:
6 / 0
Average Mileage:
76,616 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Sorento engine problems

engine problem

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2012 Kia Sorento Owner Comments (Page 20 of 20)

« Read the previous 20 complaints

problem #8

May 302013

Sorento 6-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Kia Sorento. The contact stated that the vehicle stalled three times without warning. The dealer inspected the vehicle all three times but was unable to determine the cause of the failure. The manufacturer sent a technician to further inspect the vehicle but to no avail. The failure mileage was unknown, but the current mileage was 20,000.

- Arlington, MA, USA

problem #7

Mar 272012

Sorento 6-cyl

  • 13,671 miles
The contact owns a 2012 Kia Sorento. The contact stated that the vehicle stalled twice with the illumination of all of the warning lights on the instrument panel. The contact spoke to the dealer and was told that the vehicle had engaged into limp mode. The dealer instructed the contact to wait 15 minutes and the vehicle would restart and resume normal operation. The dealer suggested changing the ect actuator. The vehicle was not repaired. The failure mileage was 13,671 and the current mileage was 30,000.

- Newberg, OR, USA

problem #6

Apr 052013

Sorento 6-cyl

  • 18,500 miles
My family and I (wife, 4 year old daughter and 9 month old daughter) had just exited the freeway and entered our housing complex. While driving through the neighborhood our vehicle's engine as well as all electrical components turned off. We were in motion at the time it turned off. We had another vehicle behind us, but luckily they saw our vehicle slowing down and drove around us. My wife was driving and stated everything locked up and, as expected, she had to muscle the steering to pull to the side and out of the way of traffic. The brake pedal was also depressed all the way to the floor, and had no ABS. We had to wait for the vehicle to come to a complete stop then put the vehicle in park and start the engine back up. I initially told my wife to put it in neutral but after trying that, it did not work. After we got the vehicle back on we drove straight home. I contacted citrus Kia that day and told them what had happened. I was told that they have not heard of that issue and would have no way confirming what happened unless it did it while they were inspecting it. My vehicle was being serviced from 4/10/13- 4/13/13. The end result is that they could not locate the problem but did do a number of inspections to "hopefully" prevent the problem from re-occurring. They told me there is nothing more they could do as they have no way of actually verifying why the vehicle shut off while in motion. As of this writing I was advised I could come down and pick up my vehicle, but will refuse until the problem is found and resolved, as this is my wife's vehicle and I do not want this same problem happening and it resulting in a injury or fatal collision. I have read edmunds.com (townhall-talk.edmunds.com/direct/view/.F13B7ca/40) and see similar complaints with no resolution. Please please help.

- Eastvale, CA, USA

problem #5

Nov 262010

Sorento 6-cyl

  • 8,000 miles

A D V E R T I S E M E N T S

I was stopped at red light when all warning lights came on. Started through intersection when car died in middle of busy intersection. Had to have car towed. Was told they found code P2110 limp home mode. This could be potentially very dangerous if it occured on interstate.

- Gibsonia, PA, USA

problem #4

Nov 152011

Sorento

  • 18,000 miles
I own a 2012 4 cylinder Kia Sorento. I bought it new in Nov 2011. Had it about 8 months and was driving up a hill with traffic behind me and it just stopped....had to let traffic around me and then let off brake to coast back down hill until I got to a place I could pull in. Took it to local dealership...transmission issues-had to get new one...dealership kept it over a week.less than 2 weeks later my husband was driving up a hill and again same type of problems and was told by dealership I needed another transmission....it's been at dealership 1/2 a week and not sure when I'll get it back.

- South Charleston, WV, USA

problem #3

Nov 212012

Sorento 4-cyl

  • 22,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that while driving 60 mph the vehicle stalled. The vehicle was merged to the side of the road and then towed to a dealer for diagnosis. The technician stated that the engine locked up and as a result, it would need to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified but offered no assistance. The failure and current mileage was 22,000... updated 01/04/13 the dealer replaced the engine block under warranty. Updated 01/09/13

- Auburn, AL, USA

problem #2

Aug 122012

Sorento 6-cyl

  • 11,000 miles
On 08/12/12 while driving in cruise control at approximately 72-74 mph, I eased out into the passing lane to put myself behind someone going faster. The car suddenly downshifted and accelerated with maximum throttle. I touched the brake pedal moderately to disconnect the cruise control. The car continued at maximum acceleration and in the passing gear. I then applied the brakes with great vigor and the cruise control disconnected and the vehicle slowed down. After a short while I reactivated the cruise control and drove about 60 miles without any further malfunction. I presented the car to the Kia dealer service advisor. The car was checked and I was told they could find nothing wrong with the cruise control. I asked them if they reported these very dangerous observations to Kia or NHTSA. They said no they never do. Incidental to this event, I had an engine malfunction light on 7/25/12. I took it in for service the next day and told it was a transmission heat sensor. A part was ordered and I was told to drive the car normally. Within several days, I became aware the cruise control was not activating when driving the first time in a day. But if the engine was stopped and restarted, the cruise control worked normally. I duplicated this 3 distinct times exactly as written. The service department was not able to link the difficulty to anything they had seen or read, they summerized it may have been a brake light sensor that failed but the computer dispelled that notion.

- Clinton Township, MI, USA

problem #1

Aug 092012

Sorento

  • 17,000 miles
The contact owns a 2012 Kia Sorento. The contact was driving 20 mph when the vehicle stalled without warning. There were no warning lights illuminating. The engine was turned off and then restarted within ten minutes. The dealer was notified and the contact was waiting on a return call. The manufacturer was not notified. The failure mileage was 17,000.

- Wells, ME, USA

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