CarComplaints.com Notes: As long as catastrophic engine failure at under 60,000 miles is the top owner complaint, it'll be pretty hard to recommend the 2012 Sorento.

10.0

really awful
Crashes / Fires:
1 / 40
Injuries / Deaths:
6 / 0
Average Mileage:
76,616 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Sorento engine problems

engine problem

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2012 Kia Sorento Owner Comments (Page 19 of 20)

« Read the previous 20 complaints

problem #28

Apr 172014

Sorento

  • 31,000 miles

A D V E R T I S E M E N T S

While driving on the freeway, through traffic, my vehicle seized up on me. I was going about 30-35mph and the vehicle wouldn't accelerate. The music was playing, but when I looked down at the dashboard all the dashboard lights where on, I lost control of my powersteering and brakes. I had to put the vehicle in park and press the start button again. This is the 3rd time on the freeway it has done it, in additional to the 4-7 times in the neighborhood. All while going about 35mph and under. I have taken it to the dealership repetitively and they have been unsuccessful in locating the problem. The 2nd time I took it to the dealership, they replaced the full throttle body, but exactly one week of having it back in my possession the vehicle lost power while driving again. I have been told there is nothing wrong with the vehicle, several times, but from the look of this website, I am not the only one with that problem.

- Spring, TX, USA

problem #27

Apr 152014

Sorento 6-cyl

  • 44,000 miles
At the time of the incident the vehicle was being driven about 15 mph making a right turn. At the time of turning the vehicle's steering wheel the car shut off unexpectedly shutting the engine off. Loss of control then occurred of the steering wheel (to stiff to turn) along with a difficult breaking process causing the car to veer off the roadway. Fortunately, the vehicle was brought to a stop by placing an extreme and increased force onto the break pedal before a brick pillar was struck head on.

- Kansas City, MO, USA

problem #26

Mar 142014

Sorento 4-cyl

  • 42,000 miles
On March 14, 2014 while driving approximately 60 mph on a highway I heard a noise in my engine. I was attempting to maneuver off the highway so I could have my vehicle towed to the local Kia dealership. I was in the middle lane of a three lane highway during rush hour when my engine shot one of the engine rods through the bottom of my engine block. This caused a larger than a silver dollar sized hole in the bottom of the engine block and separated the engine from where it is secured to the vehicle. Kia and the dealership have yet to be able to fix my vehicle which is completely covered under the manufactures warranty as I have had all of my routine maintenance and service performed at a local Kia dealership. They replaced a remanufactured short block assembly in my vehicle on 3/28/14 I was told to pick up my vehicle later that afternoon. I received a call back that the mechanic was on the phone with one of Kia's engineers because of a noise coming from my engine. They are now re-replacing a remanufactured short block assembly in my vehicle which is unacceptable to me because of all of the issues Kia is having with their engines. I still do not have an eta as of 4/9/14 of when I will have my vehicle repaired as I am unsure they have even diagnosed the problem correctly because of all of the force behind the engine failure and they are unsure when another remanufactored engine will be available.

- Stoughton, WI, USA

problem #25

Feb 132013

Sorento

  • 13,000 miles

A D V E R T I S E M E N T S

I have a 2012 Sorento that has been nothing but a constant headache. Just some minor issues have been a headlight that continuously has to be replaced because of a short that they service department can't get to the bottom of. I medium issue that is becoming a health hazard is that the car is leaking water into the floorboard and causing mold to grow. An even bigger issue is that when with speeding up fast like when entering an interstate or slowing down the vehicle will completely stall and I have to make my way off the road to restart the vehicle. This is extremely dangerous for myself and my kids. I live in a city and I have been lucky to have not have been in a serious accident yet. I have had several close calls. I have contacted Consumer Affairs and been told to go to a dealership. I go to a dealership and they basically tell me I'm crazy and nothing is wrong. I guess it will take someone getting killed by being in a accident before some action is taken. Hate to be so blunt bit being nice about the issue has yet to work!!!!

- Mobile, AL, USA

problem #24

Mar 252014

Sorento

  • 41,500 miles
My 2012 Kia Sorento completely stalled in a parking lot. I had just gotten off the highway(speeds of 55-60) pulled into my jobs parking lot and all the lights electronics stayed on but the brakes locked up, the steering wheel locked up and the car would not drive. Put the car in park after a few minutes and it turned on fine. Now its at the dealer and they can not duplicate the problem and the car is driving fine. They claim no codes on diagnostics and see nothing wrong with the car after test driving it. There were no repairs done on the car because nothing could be found. This is a major issue and a worrisome one. Lets get on Kia about this to solve the issue.

- West New York, NJ, USA

problem #23

Apr 202013

Sorento 6-cyl

  • 9,000 miles
This has happened four times! while coming to a stop sign, engine dies, power steering out, power brakes out. After shifting into park or neutral, car will immediately restart, and function without this problem for weeks. Kia dealership finds nothing wrong and no "codes" to indicate the car has had problems.

- Hermosa Beach, CA, USA

problem #22

Oct 012013

Sorento 6-cyl

  • 24,000 miles

A D V E R T I S E M E N T S

The first time I was driving at 35-45 mph and slowed to turn and my engine spontaneously stalled and steering wheel locked up. Luckily, no one was around me so I braked, and restarted the engine and car seemed to reboot fine. Today, it happened again except I was driving at a much slower speed, 15 mph. I was ready to take a turn and the wheel locked up in the turned position (but not fully turned) and the engine stalled. I braked the car again and restarted the engine in the middle of an intersection. This is completely dangerous for all passengers of the car and everyone who's driving around me!

- Tucson, AZ, USA

problem #21

Dec 012013

Sorento 6-cyl

  • 23,000 miles
My 2012 Kia Sorento at low speed, stalled and completely shut off, no power steering. I had to put my car into park and then restart. So glad I was not hit from behind as my car just shut off so suddenly. My car is only two years old and low mileage. It has happened twice since then. Thank god no accidents, yet. But im worried to drive it anticipating for it to happen again. It has been in the Kia service shop twice and they are claiming to fix it. Also two weeks ago the right shock needed to be replaced. I drive to work and the store on a weekly basis, no reason a two year old, bought brand new vehicle in 2012 should already need a shock replacement. I feel like I was sold a lemon.

- Laguna Beach, CA, USA

problem #20

Dec 252013

Sorento 4-cyl

  • 11,600 miles
On 12-25-2013, noticed that the side market lights remained on for several hours after the engine was shut off. Couple of days later, car wouldn't start after pushing on the key-less entry push button start. Car finally started after several push button attempts. Next day the car wouldn't stop after pushing on the key-less entry stop button. Engine finally turned off after several attempts by playing with the gear shift knob and driving around the neighborhood. "unable to stop the engine by pushing on the key-less entry push button stop" problem continued, so it was taken to the dealership. The dealership couldn't duplicate the problem, so the car was returned to us w/O a fix. Tomorrow I will be contacting Kia main offices regarding this problem.

- Upland, CA, USA

problem #19

Apr 192013

Sorento 6-cyl

  • Automatic transmission
  • 13,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that while driving approximately 25 mph, the vehicle stalled without warning. The failure was recurring. The vehicle was taken to a dealer but was unable to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 13,000. Updated 03/12/14

- Antioch, CA, USA

problem #18

Dec 062013

Sorento

  • 44,000 miles

A D V E R T I S E M E N T S

I was driving on the freeway, there was a lot of traffic so we weren't driving very fast, and the car just shut off, the engine light went on and the steering wheel locked. I was able to put on my hazard lights and then I turned the car off and tried restarting it. The car started without any problems and drove normal after that.

- San Diego, CA, USA

problem #17

Dec 132013

Sorento 6-cyl

  • 25,000 miles
While driving home from work traffic was heavy and for no reason my car just stalled I managed to coast to the shoulder put it in park and restart it.

- Glendale, NY, USA

problem #16

Apr 152012

Sorento

  • 30,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that while driving approximately 20 mph, the vehicle stalled without warning. The failure was recurring when traveling at low speeds. The contact was able to restart the vehicle and the vehicle was taken to the dealer for diagnosis. The technician stated that the battery would need to be replaced. The battery was replaced however, the failure continued but the technician was unable to diagnose the failure. The vehicle was not further repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

- North Las Vegas, NV, USA

problem #15

Sep 152013

Sorento 6-cyl

  • 12,000 miles
Kia Sorento stalled when approaching a stop sign at low speeds of 10-15 miles per hr. There was no sound or damage. Dealer not able to recreate situation so no repairs. This has happened couple of times in last two years. Symptoms are yellow engine light turns on and car engine stalls. After putting car in parking and pressing ignition button on would re-start the engine. Please follow up as this is a safety hazard as car can stalls in moving traffic.

- San Francisco, CA, USA

problem #14

Jun 302013

Sorento 4-cyl

  • 19,004 miles
Driving on highway and heard a loud knocking noise like something was loose in engine. No acceleration and luckily had an exit close to pull off side of the road. Car would turn on, but would not drive at all. Car was towed to nearby dealership. We were 8 hours away from home when this happened. Kia was not helpful at all with dealing with this. Customer service was terrible. We had all paperwork for oil changes in car and they made the dealership fax them over before starting any work - which happened to be 4 days later because they still didn't want to authorize Kia to work on the car. Kia made it seem like we had done something wrong even though the car only had 19,000 miles on it. We finally got the car authorized to work on and were authorized to get a rental car (on day 5). We went back home, the car was stuck in town 8 hours away getting worked on. When car was done, Kia wanted my husband to drive 8 hours to pick up the car! they argued and argued with us until they finally agreed to put it on a truck and have it transported. Service paperwork showed that there was a lot of metal debris in bottom of oil pan. They replaced the long block assembly. When they replaced that, they found the oil filter to be damaged and replaced that as well.

- Platte City, MO, USA

problem #13

Jan 162013

Sorento

  • miles
I am beyond disappointed in my 2012 Kia Sorento. It all started when my Sorento began to vibrate when traveling at interstate speed, then it just led to more complex problems. I can be driving down the interstate at normal interstate speed of 70 or going 50 and it will go crazy making unusual sounds and all the lights start going crazy. Then the whole vehicle shuts off. This is very concerning since I have a 2 year old and 1 year old in my back seat and it always seems to happen when I am in a high traffic area. I purchased the Sorento because it is suppose to be considered a family vehicle. That's isn't it. I can be traveling in town or where ever and when at a yield entrance way I can pull into the main road and what do you know. The Sorento stalls out. It doesn't want to increase speed. This same thing also happens while I am speeding up as well. It gets up to 5rpm before changing gears. I can't let off or I will get rear ended. My Sorento also has a horrible pull to the right. I have put new tires, had numerous alignments and all. Nothing helps it. It has never been in any accident whatsoever, but if these problems keep up there seems to be one in the near future. I have also took it to several dealerships to get the other issues checked out but I get the same response. "they never can figure anything out" I have got several other people to drive it as well just to be sure it wasn't the way I drove. I am to the point where I am terrified to drive it and especially allow my children to ride in it. I'm sure all of us with the similar issues are not imaging things. I am so frustrated and to the point I want to consider a lawsuit because I really don't want a fatal wreck resulted from these malfunctions to finally make someone do something about these issues. Not my family, your family, or anyone else's. please help us! our lives and our children's lives are at risk!

- Mobile, AL, USA

problem #12

May 162012

Sorento 6-cyl

  • 6,000 miles
I leased my Kia Sorento 2012 LX V6 AWD new, after about 5 or 6 months I noticed when breaking to slow down the car the engine sometimes stalls completely, once I shift back in N I can restart the engine. This happens completely randomly, there is no rhyme or reason, there is absolutely nothing preceding this incident, it happens on its own, once actually it happened while the car was completely stopped at red light. I have been to the dealership many many times, they even went so far as to calling a Kia field tech to come inspect the car, lastly they installed an electronic device which was apparently recording anything happening to your engine, and sure enough about a week after installation I had the same issue, I pressed the button but upon returning to Kia dealership I was told the device had not recorded anything, apparently no codes are generated when the engine stalls this way. I have no idea how this can be resolved since no one knows how exactly this occurs and the issue cannot even be replicated.

- Glendale, CA, USA

problem #11

Dec 132012

Sorento

  • 8,244 miles
When I am slowing down to around 20 mph, the car completely shuts down. No power, at all.

- Monterey Park, CA, USA

problem #10

Jun 202013

Sorento

  • 11,000 miles
While driving at freeway speeds (55-65 mph) our vehicle spontaneously shut down; all electrical powered off, engine shut down, loss of ABS, loss of power steering. The vehicle would not restart until shifting into 'park' position. This was the third time this has happened, all under the same circumstances.

- San Diego, CA, USA

problem #9

Jul 192013

Sorento

  • 24,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that while driving 25 mph, the vehicle stalled without warning. The contact was able to safely pull over and restart the vehicle. The vehicle was towed to the dealer but was neither diagnosed nor repaired. The manufacturer was not notified. The VIN was not available. The approximate failure mileage was 24,000.

- Woodbridge, VA, USA

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