The contact owns a 2012 Kia Sorento. While the vehicle was idling at a red light, it stalled and could not be restarted. When the contact attempted to restart the engine, it made a ticking sound, but did not restart. The vehicle was towed to an independent mechanic who stated that there was no oil in the vehicle even though the oil was changed recently. There was no warning indicator illuminated regarding an oil shortage. The mechanic also stated that there were no engine leaks; however, the engine needed to be replaced. The contact went back to the shop that performed the recent oil change, but they had incomplete records of the oil change, even with the contact having a receipt. The dealer (grieco Kia of delray beach, 2255 S federal hwy, delray beach, fl 33483, (866) 858-7513) was contacted and stated that there was an unknown engine recall. The manufacturer was not contacted. The failure mileage was 117,000.

- Deerfield Beach, FL, USA

Our 80,000 mile vehicle experienced a complete engine failure out of the blue, no warning. We had taken very good care of the car. It is not part of the gdi engine recall, we have a dual overhead cam (DOHC) engine. The dealer ship refused assistance as it is not part of the recall, though the same problem occurred with the engine. The entire engine must be replaced.

- New Port Richey, FL, USA

Vehicle engine caught fire with no warning while driving on a highway turning onto an intersection at night, burst into flames, power steering, brakes and electrical went out as well, vehicle was engulfed in flames instantly and was declared a total loss.

- Maineville, OH, USA

The Kia was being driven on a highway in June of 2018 when the engine just froze up and stopped working. The check engine light came on after the engine stopped. The car was full of oil and being property maintained. The car was towed to the Kia dealership in killeen. Initially, the dealership employee said the Kia engine could not be repaired, they said the engine was blown. I called Kia corporate and once they were involved, I was told it needed a short block and it could be reapaired. Kia corporate has agreed to pay for just over half the reapair (around $3500) if I pay the other part (around $2500). They keep pushing out the date the new short block will be delivered. After researching Kia sorrento recall online, I firmly believe my Kia should have been under the recall for the other 2012 Kia sorrentos.

- Salado, TX, USA

This Kia Sorento caught fire while being driven. The driver reported that the steering locked up and she could see smoke and a flame coming from the engine. She left the vehicle unharmed however the experience was frightening. The front end of the vehicle was engulfed in flames and the car is now a total loss. The car was purchased from dallas auto auction by mas motors in dallas tx. The original owner was Kia of arlington.

- Dallas, TX, USA

The contact owns a 2012 Kia Sorento. The contact stated that while driving the engine shut off. The vehicle was merged off the road and was able to restart after a jumpstart. The engine made clicking noises but was able to be driven home. The following day, the vehicle was able to start but eventually stalled again and all the warning lights illuminated. The engine started clicking but was able to be driven home at 10 mph. The contact called the dealer (viva Kia bassett place, 5800 Montana ave, el paso, tx 79925 (915) 834-2300) who stated that there were no recalls on the vehicle. The manufacturer was called but the contact was not able to speak with their customer service department. The failure mileage was 77,500.

- El Paso, TX, USA

The contact owns a 2012 Kia Sorento. While driving 60 mph, the contact noticed an abnormal noise coming from the engine compartment. The vehicle then began to lose power without warning. The vehicle was towed to the contact's residence and then towed to an independent mechanic where it was diagnosed that the "engine threw a rod". the dealer (stokes Kia, 202 S. goose creek boulevard, South goose creek SC, 29445, (843)-572-7300) was contacted to schedule a diagnostic appointment. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls under the VIN and to schedule an appointment with the dealer. The failure mileage was approximately 99,700.

- Goose Creek, SC, USA

Multiple complaints have been filed for the engine catching fire but yet no recalls have been issued. Why is this" what are we doing to fix this"

- Cape Coral, FL, USA

Engine shut off going down interstate, mechince say it shot little over 100,000 miles towed in engine gone never had a problem before jenkins auto garage in Tennessee

- Chesnee, SC, USA

The car was in motion (~30 mph) when the engine stalled and smoke came out of the drivers side hood. I put the car in park, exited vehicle and it erupted into flames. The car was completely burned within minutes. The engine was replaced by Kia under warranty January 2018; less than 2 weeks later the starter was replaced because the car failed to start when parked and off. The catalytic converter was replaced March 2018 because the car was losing power and a strong gas odor was detected. The car fire occurred 2 days after it was picked up from this repair.

- Schwenksville, PA, USA

On 8/18/18 the engine of my Kia Sorento burst into flames while I was driving with my two young children and our dog. I had my six year old and one year old daughters and my 9 year old pug in the vehicle with me. The entire engine suddenly burst into flames with them shooting out under the hood at all sides. I yelled for my 6 year old to get out but she froze and was screaming and crying, saying "I can't, I can't get out". I first got my one year old out of her car seat and ran around and pulled my 6 year old out. I got them away from the vehicle and then went back and got my dog out of the front seat. The fire spread with such speed and the thick black smoke was so strong. Thank god that I was able to get my family out as the fire quickly spread. Within minutes the entire vehicle was completely engulfed. The fire department arrived and quickly put out the fire but my vehicle is a total loss, melting the entire interior of the car that we were sitting in just minutes prior. Nothing in the vehicle was salvageable. The car burst into flames while I was driving in the parking lot of chuck olson Kia in shoreline, wa. I had just pulled into the dealership because I smelled gas and wanted the service department to look at it. They had replaced my engine about six weeks prior under the recall because my engine seized while driving on the freeway. I do not know whether it was the instillation of the engine or if the recall did not fix the problem of Kia engines bursting into flames. There were no warning lights on, my car had a full gas tank and did not need an oil change. I smelled gas as I drove my daughter's friend home and called my husband who said to take it in. I was less than two miles from the dealership and called the service department as I was driving there. As I pulled up I saw the service dept was closed and I began to turn around when the fire started.

- Lynnwood, WA, USA

The contact owned a 2012 Kia Sorento. While driving approximately 55 mph, the vehicle stalled and black smoke appeared. In addition, the check engine warning indicator illuminated. The contact was made aware that the vehicle was being engulfed in flames by another driver. The fire department was contacted and extinguished the fire. The vehicle was towed to a salvage yard where it was deemed destroyed. There were no injuries. The manufacturer was notified of the failure. The vehicle was not diagnosed. The failure mileage was 101,000.

- Ashley, OH, USA

I was driving home from work and noticed my Sorento was making a loud ticking sound and was struggling to change gears. I pulled over and immediately as I put my car in park, my check engine light flashed and car turned off. I had the car towed to a mechanic who confirmed the engine had seized. This description falls right in line with the engine recalls on 2012 Sorento's, but Kia says my VIN is not part of the recall. The car has been well maintained and only has 80,989 miles on it. My mechanic reached out to Kia to explain to them that the engine was in very good condition and should not have seized, and believed it was a faulty engine and they hung up on him.

- Morristown, TN, USA

Car repaired by recall due to noises in the motor. Motor changed. Noises continued. Car broke down in the highway. Lost power and it was in fumes and smoke. Lives in danger. Car towed to Kia service in libertyville, il. Staff indicated that pistons blew up.. whole motor changed again. After three weeks car did not work at and.. broke in the night while my wife was going to take care of an emergency call to a hospital. Kia towed again. Motor changed third time. At service since July 19, 2018. It has been promised to be delivered to me again tomorrow Wednesday 8/14/208. Family and myself afraid to ride the Kia Sorento again. Car with noises since 2016. They have been using rebuilt part to change the motor. Current miles 82,000.

- Round Lake, IL, USA

While driving on highway 50 about 20 miles from South lake Tahoe my car just stalled out while traveling at the speed of about 55 mph. Steam/smoke from coming from the front end. As I pulled over to the side of the road other motorist traveling West bound started honking and pointing to the vehicle. After stopping is when we realized the engine area was on fire. After opening the driver side door the flames shot out from under that car causing 3rd degree burns to the back calf on my left leg. The car was in totally in flames within 5 to 10 mins.

- Sacramento, CA, USA

I have a 2012 Sorento and the engine died in it at 123K miles. I dont know what happened but I kept up and maintain the maintenance on it. I done tune up, oil changes flushes that needed to be done. My Sorento has become a member of my family and the kids call her miss Kia!!😂. I look for recall and didn't see any for my Sorento. Its gonna cost about 5K to fix out of pocket😱😱😓. which means its gonna take awhile to get her up and rolling again. Im still making payments on a car that doesn't run. I wish you guys would consider fixing our car. Im not sure how many people are having issues with this but the Kia shops didn't see the engine going either. We are renting cars to travel to and from work weekly and its hard to save when you keep spending to travel to work and from work. Please help us get miss Kia up and rolling again. If you have any questions please call at [xxx] and my name is [xxx]. thanks and have a great day. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mt Holly, NC, USA

The contact owns a 2012 Kia Sorento. While driving unknown speeds, the vehicle lost power and failed to restart without warning. Hours later, the vehicle was able to restart. The vehicle was taken to the local dealer (frank fletcher Kia, 2901 SE moberly ln, bentonville, ar 72712, (479) 845-4343), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 123,109.

- Cave Springs, AR, USA

The contact owns a 2012 Kia Sorento. While driving approximately 35 mph, a ticking sound was heard from the engine compartment when the accelerator pedal was depressed. The vehicle was towed to the dealer (bob sight independence Kia, 1700 S noland road, independence, mo 64055) where it was diagnosed that the engine failed and needed replacement. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 107,000.

- Lathrop, MO, USA

I was driving a 2012 Kia Sorento with three other passengers and our family dog. I see smoke coming from back of my car thought it was the car passing me since my car was in mint condition with a new engine and new transmission. I look again there is no car going the opposite way and now I see a lot more smoke. Cars coming the opposite way are flashing me and waving so I figured I'm probably over heating. I steer to the right on a steep hill the brakes and emergency brake doesn't work I quickly throw it into park the gears are gone so no park. At that point we see flames shooting at us. My daughter and I open our doors the car is slowly rolling down the hill, the door hits her she goes flying the car almost runs her over. I take the car and I'm holding the 4,000 pound car back from rolling down the hill so the kids and dog in the back seat can get out. They finally figure out how to manually unlock the doors, grabbed the dog by the collar. I let go of the car it was engulfed in flames rolled down the hill and started to explode. What a horrifyingly experience.

- Enfield, CT, USA

I have only recently seen articles regarding the Hyundai/Kia engines catching fire. I had a 2012 Kia Sorento that the engine caught fire in 2014 hence totalling the vehicle. I have tried for years to discuss this with people but since it wasnt an active recall no one would pursue the case. On May 22, 2014, my detailer went to turn the car on and to move it and the whole engine caught fire. Obviously I do not still own this vehicle but I would like some answers.

- Delray Beach, FL, USA