CarComplaints.com Notes: As long as catastrophic engine failure at under 60,000 miles is the top owner complaint, it'll be pretty hard to recommend the 2012 Sorento.

10.0

really awful
Crashes / Fires:
1 / 40
Injuries / Deaths:
6 / 0
Average Mileage:
76,616 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Sorento engine problems

engine problem

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2012 Kia Sorento Owner Comments (Page 13 of 20)

« Read the previous 20 complaints

problem #148

Apr 202018

Sorento

  • 105,000 miles

A D V E R T I S E M E N T S

My son was driving our 2012 Kia Sorento and as he exited the freeway to the service road and approached the intersection which was on an uphill grade, the engine suddenly stalled. He lost braking and steering control on the car. The car rolled backwards into the car behind him and collided with the car resulting in $1,820 damage to the other car. The engine had seized and threw a rod into the vehicle starter.

- Houston, TX, USA

problem #147

May 092018

Sorento

  • 112,000 miles
Vehicle stalls while in motion and when stopped. When it stalls in motion, there is no steering or brakes. AWD kicks in for no reason and will not go off. I had the vehicle checked and both the map sensor and vcma actuator were both replaced as recommended by the diagnostic computer. I did have a tune up on the vehicle one day prior so I had hoped the spark plugs were the problem. Problem resumed one day after bringing home from shop. I called Kia after seeing there was a recall in may of 2017 that covered certain Sorento models that were stalling, however I was told mine was not a part of this recall. I don't know what to do now other than to take it to Kia and spend enormous amounts in repairs.

- Spruce Pine, NC, USA

problem #146

May 162018

Sorento

  • 150,000 miles
My car stalled out in the middle of the road while driving on a city street. I took it to the Kia dealership certain it had to be the engine safety recall. They said it was not, blamed the issue on something else and charged me over $1,000 to fix it. I took the car home again. The next morning, it stalled again while driving in the middle of a main city road. I heard a knocking sound from the engine and then it died. Kia is putting my family's lives at risk.

- Arlington, VA, USA

problem #145

May 122018

Sorento

  • 108,500 miles

A D V E R T I S E M E N T S

Existed the freeway, stopped at 2 stop lights with other cars with no indication of trouble. Started forward from light 100+ yards and maybe 20 mph when fire erupted from under the engine compartment with large flames. I pulled to side of the road and fire burned from motor compartment into dash and ceiling of passenger area. Vehicle is totaled! the engine had been replaced by Kia on a recall just 5 months ago. Only about 9000 miles on the new engine!

- Lehi, UT, USA

problem #144

May 102018

Sorento

  • 116,000 miles
116,000 miles. I have been changing the oil every 2K miles since I found out about an engine problem with my make/model. No matter how many engine flushes and engine cleaners I use it burns oil like crazy. Yesterday I drove 1 block from my house before realizing the car was not accelerating beyond 20 miles per hour. No matter how hard you step on the gas it won't reach more than 2 on the RPM dial.

- Lake Oswego, OR, USA

problem #143

Apr 302018

Sorento

  • 104,000 miles
My mechanic said my engine seized on me. I was driving on a highway which turns into a city street and the car stopped on me and when I turned the steering wheel right to get off of the busy street it was difficult to turn. I then tried to start the engine, all the lights came on but there was no noise when I turned the key. Smoke started coming out of the engine on the passenger side. I had to get the car towed and the mechanic said the engine seized on me. There were no warning signs. I called Kia but they said my car does not qualify for a recall because it is not a gdi model, even though it falls into the same year for the engine recall. I called Kia to see how much it would cost to get the engine replaced and was told they discontinued my engine model. So they told me my best bet would be to search for a used engine in a junk yard.

- Calexico, CA, USA

problem #142

Apr 122018

Sorento

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Kia Sorento. The contact stated that there was an extremely loud and abnormal noise coming from the engine compartment. The contact stated that the brake and engine indicators illuminated, and the vehicle drove roughly. The vehicle was not taken to the dealer for diagnostic testing or repairs. The vehicle was included in NHTSA campaign numbers: 17V224000 (engine and engine cooling) and 15V626000 (power train), but the contact had not received the recall notices. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.

- Jacksonville, FL, USA

problem #141

Feb 272018

Sorento

  • 60,000 miles
My Kia Sorento died by the side of the road ' stalling repeatedly while I was driving and, of course, steering wheel locks up ' and was told eventually that the engine seized up. They had to replace engine (at my cost, of course) as warranty not considered valid by lack of enough maintenance records.

- Lewis Run, PA, USA

problem #140

Mar 162018

Sorento

  • miles
After just having a faulty starter replaced on this car (which they charged us over $800 to do, and they refuse to pay for it, even though it is their issue), we started to notice the oil light would go on and off while stopping. We then noticed oil leaking, contacted Kia, after we looked up the issue we see this was a known issue with the oil pressure sensor leaking, which a recall was issued for Canada but not U.S. (even though they come from the same plant). They charged us over $300 to do, they will not pay for it. They refuse to assist us with any issue.

- Van Buren, IN, USA

problem #139

Feb 052018

Sorento

  • 100,000 miles
Driving down the road when all of a sudden all the lights on my dash board came on and the car shut off. Luckily I was able to get off road and into a driveway. Had vehicle towed. The dealership told me my engine locked.

- Victoria, TX, USA

problem #138

Mar 092018

Sorento

  • 133,000 miles

A D V E R T I S E M E N T S

This is the second time I have had this problem with this SUV. While driving down the road oil pressure light comes on. I pull off the road right away and shut off. Then I noticed trail of oil on road behind me. I get out and look under front of car and see oil running out on to the ground. Cost $700 last time when repaired. Replaced main seal on motor and replaced oil sending unit. Watched you tube video they said looks like main seal leak but is actually oil pressure sensor. Located under intake manifold and oil runs out end of motor. By transmission and looks like main seal leak. But it's just a $18 oil sending unit. That's leaking.

- Houghton, MI, USA

problem #137

Jan 312018

Sorento

  • 81,000 miles
The contact owns a 2012 Kia Sorento. While driving 65 mph, the engine failed without warning. The contact heard a loud bang and observed a huge cloud of black smoke emerging from the vehicle. The check engine and other instrument panel warning indicators illuminated. The contact pulled the vehicle over to the shoulder of the road where it caught fire from underneath near the transmission. A police report was filed. The fire department extinguished the fire. Kia of lancaster (1608, 5250 main St, East petersburg, pa 17520) was made aware of the fire and stated that the exhaust hanger had melted. It was determined that rod #4 blew into the transmission, which caused the engine to fail. There were no injuries. The failure mileage was 81,000. The VIN was not available.

- Arlington, VA, USA

problem #136

Feb 142018

Sorento

  • 65,500 miles
Depressed push to start button, the car made a high-pitched squeeling and grinding sound from under the hood, but was not running. Could not get the sound to stop. Eventually stopped after 3-5 minutes. Restarted the car this time it started, drove the car with no issues for 3 days. Depressed push to start button loud sound came from under engine sounded like the starter was engaged but not turning over the motor. Could not get it to stop, started smelling a strong electrical smell, after about 5 minutes it stopped sounding as if the starter burnt up. Had car towed to Kia dealership in muncie, in. They diagnosed it as a bad starter due to the high cost of starter through the dealership, had the vehicle towed to the local repair shop, he installed new starter, once new starter was installed engine will not turn over, mechanic advised engine was locked up.

- Van Buren, IN, USA

problem #135

Feb 012017

Sorento

  • miles
2012 Kia Sorento. Consumer writes seeking reimbursement for vehicle repairs. The consumer was advised there was sludge in the oil pan due to not taking care of the vehicle causing the motor starvation of oil. The consumer is in possession of all oil change records.

- Louisville, KY, USA

problem #134

Dec 142017

Sorento

  • 91,000 miles
I had been hearing a noise and mechanic asked me to bring into his shop to take a look. On my way to the shop my car suddenly stopped. Mechanic had it towed to his shop, they checked everything and all looked good. When they tried starting the engine it was frozen. I had no engine light warning at all.

- Eastvale, CA, USA

problem #133

Jan 112018

Sorento

  • 134,000 miles
Thursday morning, I was driving to work. I made out of my neighborhood, and past the gas station and all of a sudden all my lights came on and as I tried to press the gas, no speed at all. I looked and realized that my truck completely shut off while I was driving and I was able too mange to pull over to the side of the road. Want the battery. Later was informed that my engine locked up..... now waiting to see what the issue is. I have no pictures or documentation yet, as I had the vehicle towed to the Kia dealership. Will ask more about this when I pick it up.

- Killeen, TX, USA

problem #132

Dec 122017

Sorento

  • 69,000 miles
There is a recall on 2012 Kia Sorento engine but my VIN will not show up that there is a recall. My engine seized with only 69000+miles on it and just like all the other recalled vehicles. I was driving one day and my car suddenly shut down. No engine light or oil light. I had to get a jump to actually get my care started again. After the jump my engine started making a loud knocking sound. My care has never gave me any indication that there was any problems or any random sounds. Now I am either forced to pay over 5 grand for an engine for a car that I have only had for 2 years or buy a new car. I am also still making payments on this car.

- Philadelphia, PA, USA

problem #131

Sep 302017

Sorento

  • 97,000 miles
The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA campaign number: 17V224000 (engine and engine cooling). The contact took the vehicle to ray skillman southside auto center (8424 U.S. 31 S, indianapolis, in 46227 (317) 888-9500), but no issues were found. The contact stated that the vehicle received a routine oil change on the day of the recall inspection. The contact stated that the oil pressure warning indicator illuminated. The vehicle was taken to an independent shop where the oil level was checked and recorded low as well, but no leaks were found. The vehicle was then taken back to the dealer were they also found the oil level to be low with no oil leaks. The vehicle was set up for an oil consumption testing. The contact stated that at 2,000 miles, the vehicle showed excessive oil consumption. The contact was informed by the dealer that the engine needed replacement. Since the vehicle was already inspected per NHTSA campaign number: 17V224000 (engine and engine cooling) and the engine was not making noise, the engine could not be replaced under the recall. The manufacturer was made aware of the issue. The approximate failure mileage was 97,000.

- Beech Grove, IL, USA

problem #130

Dec 012017

Sorento

  • 97,000 miles
My main rear seals of my engine began to leak oil.

- Oakfield, NY, USA

problem #129

Nov 082017

Sorento

  • 66,000 miles
Our car started showing engine problems. It was blowing big puffs of smoke out not the exhaust when accelerating, it was very sluggish, it would also try to stall out here and there. We had it towed to the dealer. It is part of the recall for the engine. They "tested" it and said the engine passed but took a video of the smoke coming from the exhaust and sent it to their techs to see how to resolve the issue. Now waiting on an answer. No transportation has been provided. Paid out almost $300 in the last week for a rental. The dealership basically told us we were on our own transportation wise.

- Keosauqua, IA, USA

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