CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
10.0
really awful
Crashes / Fires:
2 / 8
Injuries / Deaths:
1 / 0
Average Mileage:
65,098 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2011 Kia Sorento 116,000. Regularly maintained.the first problem was the driver side back door will not open from the outside, that happened about 6 months ago. Now, my driver side door won't open from the outside. In addition, recently my car has just shut off while driving; foot on the gas at it is not doing anything (no engine light). We park it, shut it off and restart and it will work fine for a while. There is some sort of acceleration problem. I can stop at stop sign and lightly increase my speed and it will tug like engine. No accidents. This is a huge safety concern with having 2 small children in the back seat. If I were in an accident, I would not be able to get my child out of the back. If I was in accident, someone couldn't help me or my children. This to me is very serious! Sept 2017 date of back door issue not opening from outside. 3/22/18 drivers door not opening from outside. Car shutting off and not working properly as been since about Jan/2018. There is something wrong with headlights too. Since 1/2017, bulbs are good but they just work for a while and then one or the other stops working out of nowhere.
Passenger door front and rear don't open from the outside or inside. Safety concern if we are in an accident and can't get out. This was noticed about 2 months ago.
Door latches -both back doors will not open from the outside, 1 will not open at all. Now the drivers door will not open from the outside. Its very dangerous and the car just passed the 100K miles so warranty is useless. There was a recall that replaced the inside door handles for cosmetic reasons on the front, there is obviously a bigger problems. My local body shop couldn't even figure it out and told me to go to dealer who is trying to charge me $110 just to diagnose it. It should be recalled for safety reasons.
Takata recall the driver's side back door will not open from the outside. This same problem occurred with the driver's side front door and this was repaired by Kia as there was a recall.
One day we went to open the driver side back door from the outside and it no longer opened. There was no damage done to the door it just stopped working. When I contacted Kia they didnt see it as being a safety issue. In my eyes it S ahuge issue if my girls and I were in a wreck and safety crews wouldnt be able to open the door from the outside!
In Sept 2017 the back driver's side door stopped opening from the outside. Now, Jan 2018 the drivers door will not open from the outside. Both doors open perfect from the inside.
My drivers side back door won't open from the outside or inside(this is my current issue with the car). I have been in no accidents with this car. I had trouble with my driver's door would not open last year and that was under recall and repaired. Both issues just started all of a sudden.
My front driver and rear driver door will not unlock from the outside. This happened about 6 months ago and have read it's a known issue. I it first happened to the driver door then about a month later the the back driver doir
The contact owns a 2011 Kia Sorento. The contact stated that the door handle was loose. The contact took the vehicle to Kia of greenville (424 laurens rd, greenville, SC)where the front driver and passenger door handles were replaced per a customer satisfaction campaign. The vehicle was repaired; however, the rear passenger door handle experienced the same issue. The manufacturer was not notified of the failures. The failure mileage was approximately 130,000.
A D V E R T I S E M E N T S
- Saint Louis, MO, USA