Technical Service Bulletins (TSBs) for the 2011 Optima Hybrid are official communications between Kia & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TSB: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering ... Read More »
TSB: REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column ... Read More »
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - This bulletin provides information regarding the replacement of the flexible coupling in the Motor Driven Power Steering (MDPS) on some 2011-2014 MY Optima ... Read More »
TSB REV1: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION REGARDING THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY ... Read More »
PITSTOP: OILY SUBSTANCE DRIPPING FROM MDPS STEERING COLUMN - On some Optima (QF/TF/TF HEV) vehicles, the customer may complain of an oily substance dripping onto the driver?s side floorboard area, especially in areas with high ambient ... Read More »
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION REGARDING THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY OPTIMA ... Read More »
DEALER PRINCIPAL MEMO: CS1604 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA VEHICLES. Read More »
DEALER PARTS AND SERVICE MANAGER MEMO: CS1604 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA ... Read More »
REQUEST FOR REIMBURSEMENT FORM: CS1604 - 2011-2013 AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS) CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE THE FLEXIBLE COUPLING IN THE MDPS REPLACED, ... Read More »
OWNER LETTER: CS1604 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA, INC. WOULD LIKE TO THANK YOU FOR YOUR PURCHASE OF A KIA OPTIMA VEHICLE. Read More »
Q AND A: CS1604 - ALL 2011-2013 MY AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM Read More »
TECHNICAL SERVICE BULLETIN: FRONT STABILIZER LINK REPLACEMENT - This bulletin provides the procedure to replace the front stabilizer links of some Optima (TF/QF), Optima Hybrid (TF HEV) and Rio (UB) vehicles, which may experience an ... Read More »
SERVICE ACTION: REAR LOWER CONTROL ARM REPLACEMENT PROCEDURE (SA150) - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACING BOTH REAR LOWER CONTROL ARMS ON SOME OPTIMA (TF), OPTIMA (QF) AND OPTIMA HYBRID (TF HEV) VEHICLES PRODUCED FROM ... Read More »
TSB: FRONT STABILIZER LINK REPLACEMENT - This bulletin provides the procedure to replace the front stabilizer links of some Optima (TF/QF), Optima Hybrid (TF HEV) and Rio (UB) vehicles, which may experience an abnormal noise emanating ... Read More »
"FRONT STABILIZER LINK REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE FRONT STABILIZER LINKS OF SOME OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND RIO (UB) VEHICLES, WHICH MAY EXPERIENCE AN ABNORMAL NOISE ... Read More »
KIA: INFORMATION PROVIDED REGARDING SOME VEHICLES, IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT IS USED FOR DE-ICING AND NEED TO HAVE BOTH REAR LOWER CONTROL ARMS REPLACED, THAT RESULTS IN CORROSION THAT CAUSES A KNOCKING OR CLUNKING NOISE. Read More »
SERVICE ACTION: REAR LOWER CONTROL ARM REPLACEMENT PROCEDURE (SA150) - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACING BOTH REAR LOWER CONTROL ARMS ON SOME OPTIMA (TF), OPTIMA (QF) AND OPTIMA HYBRID (TF HEV) VEHICLES PRODUCED FROM ... Read More »
KIA: INFORMATION PROVIDED REGARDING SOME VEHICLES, IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT IS USED FOR DE-ICING AND NEED TO HAVE BOTH REAR LOWER CONTROL ARMS REPLACED, THAT RESULTS IN CORROSION THAT CAUSES A KNOCKING OR CLUNKING NOISE. Read More »
TSB: NOISE DURING BRAKE ACTUATION - THIS BULLETIN PROVIDES INFORMATION TO ADDRESS A BRAKE NOISE CONCERN ON SOME OPTIMA HYBRID (TF HEV) VEHICLES, PRODUCED FROM FEBRUARY 15, 2011 THROUGH DECEMBER 8, 2013, WHICH MAY EXHIBIT A ?SQUEAKING? ... Read More »
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. Read More »
OWNER NOTIFICATION LETTER (SC135) - DEAR KIA OWNER, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM REGARDING THE EVAPORATIVE CANISTER IN YOUR VEHICLE. Read More »
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - THIS BULLETIN PROVIDES INFORMATION TO INSPECT AND/OR REPLACE THE EVAPORATIVE CANISTER ASSEMBLY ON SOME OPTIMA (TF) VEHICLES, PRODUCED ... Read More »
DEALER PRINCIPAL MEMO (SC135) - ATTENTION: ALL DEALER PRINCIPALS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. Read More »
DEALER PARTS & SERVICE MANAGER MEMO (SC135) - ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. Read More »
PITSTOP: HESITATION IN ELECTRIC AND GAS MODES - When diagnosing an Optima Hybrid with an off idle hesitation concern that can be duplicated, and no DTC(s) codes (active or history) are stored, access MCU > Current Data to check the status ... Read More »
TECH TIP: DTCs POC17 and P1C76 not clearing - Perform the motor/HSG resolver calibration located in the S/W management section of the ?Motor Control Unit? (MCU) system. Read More »
PITSTOP: MALFUNCTION INDICATOR LAMPWITH DRIVE MOTOR DTC P0A41 OR P0A42 - THIS GIVE INSTRUCTIONS ON THE PROCEDURE TO FOLLOW IF SOME OPTIMA HYBRID CUSTOMERS HAVE EXPERIENCED AN INTERMITTENT MALFUNCTION INDICATOR LAMP (MIL) ON CONDITION OR ... Read More »
TECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PITSTOP/TECHNICAL OPERATIONS - SMOKE MACHINE NOT TO BE USED FOR EMISSIONS TESTING WITH HEV/PHEV MODELS - This Pitstop provides information to properly test the evaporative emissions system in all Kia 2011MY~ Hybrid (HEV) and Plug-In ... Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
PITSTOP: LOWER ENGINE SERVICE COVER BOLT LOCATIONS - This Pitstop provides information on the correct bolt location of the lower engine service cover on 2016-2020MY Optima 2.4L and 2.0L equipped vehicles. Read More »
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
SC208_DPSM: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia America, Inc. Read More »
PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative ... Read More »
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced ... Read More »
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
SC208_OWNR: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to install an auxiliary evaporative canister in their vehicle to ensure the evaporative ... Read More »
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: AUXILIARY CANISTER KIT INSTALLATION (SC208) - This bulletin provides the procedure for the installation of an add-on auxiliary canister on some 2011-2016MY Optima (TF HEV) vehicles equipped with 2. Read More »
TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: AIR FILTER AND NVLD REPLACEMENT (SA447) - This bulletin provides the procedure to perform an evaporative leak test and replace the Fuel Tank Air Filter, and, if necessary, the ... Read More »
PITSTOP: HESITATION IN ELECTRIC AND GAS MODES - When diagnosing an Optima Hybrid with an off idle hesitation concern that can be duplicated, and no DTC(s) codes (active or history) are stored, access MCU > Current Data to check the status ... Read More »
SC208_OWNR: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to install an auxiliary evaporative canister in their vehicle to ensure the evaporative ... Read More »
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: AUXILIARY CANISTER KIT INSTALLATION (SC208) - This bulletin provides the procedure for the installation of an add-on auxiliary canister on some 2011-2016MY Optima (TF HEV) vehicles equipped with 2. Read More »
TECH TIP: Issues with Eco Gauge Needle - The ECO gauge needle never reaches the green shaded portion of the cluster, even on wide open throttle. Read More »
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. Read More »
TSB - HCU/TCU UPGRADE ? FOR 100MESH SOLENOID - EQUIPPED HYBRID TRANSMISSIONS - This bulletin has been revised to include additional information. Read More »
TSB - HCU/TCU UPGRADE ? FOR 100MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS - This bulletin has been revised to include additional information. Read More »
TSB:HCU/TCU UPGRADE ? FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS - This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011~2016MY ... Read More »
HCU/TCU UPGRADE - FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS -THIS BULLETIN PROVIDES INFORMATION RELATED TO A SOFTWARE UPGRADE OF THE HYBRID CONTROL UNIT (HCU) AND THE TRANSMISSION CONTROL UNIT (TCU) OF SOME 2011-2016 MY OPTIMA ... Read More »
TECHNICAL SERVICE BULLETIN: HCU/TCU UPGRADE - FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS -This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) ... Read More »
TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM. Read More »
TSB: AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED. THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. Read More »
TSB: HYBRID FUEL EFFICIENCY TIPS AND TROUBLESHOOTING PROCEDURE - THE OPTIMA HYBRID (TF HEV) OFFERS CUSTOMERS THE POTENTIAL OF EXCELLENT FUEL ECONOMY. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TSB - HCU/TCU UPGRADE ? FOR 100MESH SOLENOID - EQUIPPED HYBRID TRANSMISSIONS - This bulletin has been revised to include additional information. Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul ... Read More »
PITSTOP 629: ELECTRICAL A/C COMPRESSOR PARTIAL REPAIR PARTS AVAILABILITY - This Pitstop provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul ... Read More »
TSB: TF/TF-HEV HEADLAMP INSPECTION AND/OR REPLACEMENT - This bulletin provides the procedure to inspect and/or replace the headlamp assembly on some 2011-2013 MY Optima (TF, TF-HEV) vehicles produced from August 12, 2010 to December 12, ... Read More »
wty014_OWNR: This document is the Owner Notification Letter advising the customers of the Warranty Extension on the Headlamp Assembly on the 2011-2013 MY Optima and Optima HEV vehicles. Read More »
WTY014: This document is the Dealer Principal Notification advising of the Warranty Extension Program for the Headlamp Assembly on 2011-2013 MY Optima and Optima HEV vehicles. Read More »
WTY014_PSM: This document is the notification to the Parts and Service Managers advising them of the warranty extension on the Headlamp Assembly on 2011-2013 MY Optima and Optima Hybrid vehicles. Read More »
WTY014_QA: This document is the Question and Answer guide for the warranty extension on the Headlamp Assembly for the 2011-2013 MY Optima and Optima HEV vehicles. Read More »
PITSTOP: P/HEV NO START ? SHIFT BEFORE READY - This Pitstop provides information regarding possible customer complaint of intermittent ?No-Start?. Read More »
PITSTOP: HYBRID HV BATTERY SOC GAUGE (PS581) - This Pitstop provides information regarding the State of Charge (SOC) gauge on all Kia Hybrid P/HEV) vehicles. Normal operation of the HEV SOC gauge is between 40-60%. Read More »
TSB: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering ... Read More »
TSB: REPLACEMENT OF C-MDPS MOTOR AND/OR ECU - This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor and/or Electronic Control Unit (ECU) on the listed Kia models with a column ... Read More »
TSB: BMS LOGIC IMPROVEMENT AFTER HIGH VOLTAGE BATTERY REPLACEMENT - This bulletin provides the procedure to improve the logic of the Battery Management System (BMS) on some 2011-2016MY Optima Hybrid (TF HEV) vehicles, produced from ... Read More »
TSB - BMS LOGIC IMPROVEMENT FOR DTC P1B70 - This bulletin provides the procedure to improve the logic of the Battery Management System (BMS) on some 2011-2016MY Optima Hybrid (TF HEV) vehicles, produced from February 15, 2011 through July ... Read More »
TSB - HCU/TCU LOGIC IMPROVEMENT FOR DTC P1744 (400 MESH EQUIPPED TRANSMISSIONS ONLY) - This bulletin provides the procedure to improve the logic of the Hybrid Control Unit (HCU) on some 2011-2012MY Optima Hybrid (TF HEV), produced from ... Read More »
TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch. Read More »
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Read More »
"PITSTOP: OPTIMA HYBRID (TF HEV) WITH DTC B1695 - LOST COMMUNICATION WITH E-COMP - WHEN ADDRESSING A CUSTOMER CONCERN RELATED TO AN A/C SYSTEM NOT BLOWING COLD AIR AND DTC B1695 IS ACTIVE IN THE A/C CONTROL UNIT, THIS COULD BE THE RESULT ... Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
"TECH TIP: DTC P1A89 - DC/DC CONVERTER CURRENT SENSOR FAULT SYMPTOM: DTC - MIL ? P1A89 DC/DC CONVERTER CURRENT SENSOR FAULT AND ILLUMINATED BATTERY CHARGING SYSTEM WARNING LAMP IN THE CLUSTER. Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
TSB: EV AND HYBRID A/C SYSTEM SERVICING REQUIREMENTS - The Soul Electric Vehicle (EV) and the Optima Hybrid use an A/C compressor that is driven by a high-voltage electric motor rather than by a belt. Read More »
PITSTOP: HEATER BLOWING COLD AIR WHILE IN EV MODE - When diagnosing a concern related to the heater intermittently blowing cold air while in EV mode, check the Electric Water Pump (EWP) for the A/C system (NOT the main cooling system ... Read More »
PITSTOP: HESITATION IN ELECTRIC AND GAS MODES - When diagnosing an Optima Hybrid with an off idle hesitation concern that can be duplicated, and no DTC(s) codes (active or history) are stored, access MCU > Current Data to check the status ... Read More »
PIT STOP: ?HYBRID SYSTEM WARNING!? MESSAGE IN CLUSTER AND MIL-ON WITH DTC P1784 - When diagnosing an Optima Hybrid with a ?Hybrid System Warning!? message (A) in the cluster, the malfunction indicator lamp (MIL) on and DTC P1784 (EOP ... Read More »
PITSTOP: FORCE-STARTING OPTIMA HYBRID ENGINE USING GDS: IF YOU ENCOUNTER AN OPTIMA HYBRID WITH A NO-START CONDITION, CHECK IF THE ?READY? LAMP IS FLASHING IN THE CLUSTER AND VERIFY THE HYBRID BATTERY STATE OF CHARGE (SOC) RANGES FROM 15% ... Read More »
"TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - THIS BULLETIN OUTLINES THE ORDERING AND RETURN PROCEDURE FOR HIGH-VOLTAGE LITHIUM-ION BATTERIES FOR OPTIMA HYBRID VEHICLES (HEREAFTER REFERRED TO AS ""HIGH-VOLTAGE BATTERIES"" OR ... Read More »
PITSTOP: MALFUNCTION INDICATOR LAMPWITH DRIVE MOTOR DTC P0A41 OR P0A42 - THIS GIVE INSTRUCTIONS ON THE PROCEDURE TO FOLLOW IF SOME OPTIMA HYBRID CUSTOMERS HAVE EXPERIENCED AN INTERMITTENT MALFUNCTION INDICATOR LAMP (MIL) ON CONDITION OR ... Read More »
TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or ... Read More »
PIT STOP: DTC P1B70/P1B74/ P1B96 - HIGH VOLTAGE BATTERY SENSOR CIRCUIT FAULT - When addressing a customer complaint related to a battery warning lamp illuminated in the dash and drivability issues, access GDS to check for any active DTC(s). Read More »
"TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - THIS BULLETIN OUTLINES THE ORDERING AND RETURN PROCEDURE FOR HIGH-VOLTAGE LITHIUM-ION BATTERIES FOR OPTIMA HYBRID VEHICLES (HEREAFTER REFERRED TO AS ""HIGH-VOLTAGE BATTERIES"" OR ... Read More »
TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. Read More »
TSB:HCU/TCU UPGRADE ? FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS - This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011~2016MY ... Read More »
TECHNICAL SERVICE BULLETIN: HCU/TCU UPGRADE - FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS -This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) ... Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may ... Read More »
wty014_OWNR: This document is the Owner Notification Letter advising the customers of the Warranty Extension on the Headlamp Assembly on the 2011-2013 MY Optima and Optima HEV vehicles. Read More »
WTY014: This document is the Dealer Principal Notification advising of the Warranty Extension Program for the Headlamp Assembly on 2011-2013 MY Optima and Optima HEV vehicles. Read More »
WTY014_PSM: This document is the notification to the Parts and Service Managers advising them of the warranty extension on the Headlamp Assembly on 2011-2013 MY Optima and Optima Hybrid vehicles. Read More »
WTY014_QA: This document is the Question and Answer guide for the warranty extension on the Headlamp Assembly for the 2011-2013 MY Optima and Optima HEV vehicles. Read More »
TSB - OUTSIDE REAR COMBINATION LAMP WATER INTRUSION - This bulletin provides the procedure to replace the outside rear combination lamp pads on some 2011-2015MY Optima (TF), produced from August 12, 2010 through July 23, 2015, and some ... Read More »
TSB: TF/TF-HEV HEADLAMP INSPECTION AND/OR REPLACEMENT - This bulletin provides the procedure to inspect and/or replace the headlamp assembly on some 2011-2013 MY Optima (TF, TF-HEV) vehicles produced from August 12, 2010 to December 12, ... Read More »
wty014_OWNR: This document is the Owner Notification Letter advising the customers of the Warranty Extension on the Headlamp Assembly on the 2011-2013 MY Optima and Optima HEV vehicles. Read More »
WTY014: This document is the Dealer Principal Notification advising of the Warranty Extension Program for the Headlamp Assembly on 2011-2013 MY Optima and Optima HEV vehicles. Read More »
WTY014_PSM: This document is the notification to the Parts and Service Managers advising them of the warranty extension on the Headlamp Assembly on 2011-2013 MY Optima and Optima Hybrid vehicles. Read More »
WTY014_QA: This document is the Question and Answer guide for the warranty extension on the Headlamp Assembly for the 2011-2013 MY Optima and Optima HEV vehicles. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor. Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
PITSTOP: SLIGHT VARIATION IN THE ?SET? SPEED AFTER SETTING CRUISE CONTROL - A few customers have complained about their vehicle briefly accelerating beyond the set cruising speed and then slowing down to the "set" speed. Read More »
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. Read More »
SC208_QA: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC208). Read More »
TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: AIR FILTER AND NVLD REPLACEMENT (SA447) - This bulletin provides the procedure to perform an evaporative leak test and replace the Fuel Tank Air Filter, and, if necessary, the ... Read More »
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. Read More »
PITSTOP 629: ELECTRICAL A/C COMPRESSOR PARTIAL REPAIR PARTS AVAILABILITY - This Pitstop provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul ... Read More »
This document is a Reimbursement Request that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch. Read More »
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - THIS BULLETIN PROVIDES INFORMATION TO INSPECT AND/OR REPLACE THE EVAPORATIVE CANISTER ASSEMBLY ON SOME OPTIMA (TF) VEHICLES, PRODUCED ... Read More »
DEALER PRINCIPAL MEMO (SC135) - ATTENTION: ALL DEALER PRINCIPALS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. Read More »
DEALER PARTS & SERVICE MANAGER MEMO (SC135) - ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. Read More »
TECHNICAL SERVICE BULLETIN: FRONT STABILIZER LINK REPLACEMENT - This bulletin provides the procedure to replace the front stabilizer links of some Optima (TF/QF), Optima Hybrid (TF HEV) and Rio (UB) vehicles, which may experience an ... Read More »
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Read More »
TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA). Read More »
TSB: HYBRID FUEL EFFICIENCY TIPS AND TROUBLESHOOTING PROCEDURE - THE OPTIMA HYBRID (TF HEV) OFFERS CUSTOMERS THE POTENTIAL OF EXCELLENT FUEL ECONOMY. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul ... Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
TECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch. Read More »
PIT STOP: HIGH VOLTAGE (HV) INSULATED GLOVES RE-CERTIFICATION - The purpose of this Pitstop is to remind dealer personnel about the importance of having the High Voltage (HV) insulated gloves, used by technicians to service hybrid ... Read More »
TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: AIR FILTER AND NVLD REPLACEMENT (SA447) - This bulletin provides the procedure to perform an evaporative leak test and replace the Fuel Tank Air Filter, and, if necessary, the ... Read More »
PITSTOP 629: ELECTRICAL A/C COMPRESSOR PARTIAL REPAIR PARTS AVAILABILITY - This Pitstop provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul ... Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced ... Read More »
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Read More »
PIT STOP: HIGH VOLTAGE (HV) INSULATED GLOVES RE-CERTIFICATION - The purpose of this Pitstop is to remind dealer personnel about the importance of having the High Voltage (HV) insulated gloves, used by technicians to service hybrid ... Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul ... Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. Read More »
TSB: EV AND HYBRID A/C SYSTEM SERVICING REQUIREMENTS - The Soul Electric Vehicle (EV) and the Optima Hybrid use an A/C compressor that is driven by a high-voltage electric motor rather than by a belt. Read More »
PITSTOP: HEATER BLOWING COLD AIR WHILE IN EV MODE - When diagnosing a concern related to the heater intermittently blowing cold air while in EV mode, check the Electric Water Pump (EWP) for the A/C system (NOT the main cooling system ... Read More »
PITSTOP: INTERMITTENT OPERATION FROM A/C OR HEATER DTC - P1237 - WHEN DIAGNOSING A CONCERN RELATING TO INTERMITTENT PERFORMANCE FROM THE AIR CONDITIONER OR THE HEATER, CHECK FOR THE PRESENCE OF DTC P1237 (ACTIVE AIR FLAP FEEDBACK VOLTAGE ... Read More »
